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Reviews of Hotel Ocean Heritage

3 out of 5
Hotel Ocean Heritage
2/11 B East Car Street, Kanyakumari, Nagercoil, Tamil Nadu

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good solid hotel not far from view points. Clean and comfortable room with a small balcony. . Didn’t seem to have a restaurant just breakfast, but I didn’t have it there. Surrounding area as to be expected - bit scruffy and lots of rubbish. I liked the colourful houses of the area.
Stayed 2 nights in Feb 2024

8/10 Good

Yogesh

Stayed 2 nights in Feb 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our short time at this hotel. It is close by to restaurants and the local market. Only one criticism is the bathroom with the state of the bathroom door which is quite badly damaged at the bottom of the door. Not a big thing but easily remedied. I would stay there again.
Stayed 1 night in Jan 2024

4/10 Poor

Mark Steven, Raleigh

Travelled with partner
Disliked: Amenities
This is an OK budget hotel, great for back-packers. The rooms are OK, there is sometimes warm water in the showers, and there is a good basic breakfast with idlis, puris etc.; beds are comfortable but the sheets are old and greying. But several of the amenities advertised are not in fact offered: there is no shuttle from the airport (with or without extra charge); there is no laundry service; there is no housekeeping service; there is no gym; there is no restaurant (except for breakfast); rooms are certainly not soundproofed! So be really wary of what is advertised everywhere online. They do not respond to queries, whether through Expedia, or through email. Phone enquiries five brusque response.
Stayed 7 nights in Jan 2024

2/10 Terrible

Alok

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom toilet won’t flush. Dirty will never stay again. Horrible. Ended up staying across the street
Stayed 1 night in Oct 2023

10/10 Excellent

Serengulam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
convenient for our one day visit to Kanyakumari
Stayed 1 night in Sep 2023

10/10 Excellent

Poovin Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff
Stayed 1 night in Apr 2023

10/10 Excellent

TAMIL SELVAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very near to sun rise n set view
Stayed 1 night in Mar 2023

2/10 Terrible

Shivani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is poorly built, old fashioned locks, doors, interiors. No cleanliness. Absolutely inhospitable staff. We were not even provided the basic amenities like shampoo, tooth brush, coffee or tea. We seeked the staff's help in getting a transport in the morning, but we got absolutely no help. Hotel's restaurant was dirty and quite not up to the mark. Definitely not worth the money.
Stayed 1 night in Jul 2022

8/10 Good

Clement Stephen

Travelled with family
Liked: Staff & service
Stayed 2 nights in Apr 2022

8/10 Good

Abhisek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Prabhakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Kanyakumari stay
Our stay was great.Hotel location is great, within walkable distance to temple, Sunrise point.Breakfast was good
Stayed 1 night in Jan 2019
Response from Raj on 30 Mar 2019
Dear Guest, Greetings! Thank you very much for choosing Hotel Ocean Heritage for your stay and having spared valuable time to share your experience on this forum.. It was our pleasure to serve you. i am delighted to know that the design of our Hotel with beautiful accommodation were to your liking specially for hotel location.. Your positive feedback about the ocean is deeply appreciated.. We are glad that you left hotel ocean heritage with pleasant memories of your stay and appreciated our hospitality, room, ambiance, restaurant, and services your experienced room during the stay. Thank your so much for you recommendations. I sincerely hope to have chance of welcoming you back and exceed your expectations...Best Regards, Rajashekar Reservation Manager, Hotel Ocean Heritage

8/10 Good

Prashanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce short stay
A nice pleasant short stay at Ocean Heritage! Hotel was good also the amenities... It would have be great if (1) there had been a water kettle in the room (2) Breakfast menu changes between days Otherwise the complimentary WIFI was fast, friendly staff and good serviceø
Stayed 2 nights in Jan 2019

10/10 Excellent

anand, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very neat and nice hotel
Close to everything. Very good friendly staff. Meals very good and tasty, very cheap
Stayed 1 night in Sep 2018
Response from Raj on 2 Oct 2018
Dear Guest, Greetings! Thank you very much for choosing Hotel Ocean Heritage for your stay and having spared valuable time to share your experience on this forum.. It was our pleasure to serve you. i am delighted to know that the design of our Hotel with beautiful accommodation were to your liking specially for hotel location.. Your positive feedback about the ocean is deeply appreciated.. We are glad that you left hotel ocean heritage with pleasant memories of your stay and appreciated our hospitality, room, ambiance, restaurant, and services your experienced room during the stay. Thank your so much for you recommendations. I sincerely hope to have chance of welcoming you back and exceed your expectations...Best Regards, Rajashekar Reservation Manager, Hotel Ocean Heritage

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Raj on 30 Jul 2018
Dear Valuable Guest, We are heartily grateful for your kind Review.. It's a pleasure to hear a beautiful appreciation from our guest.. Everything in this world gets it's name by It's work and service and we obliged with it that our kind guest give us a precious appraisal..Thank your so much for you recommendations. I sincerely hope to have chance of welcoming you back and exceed your expectations...Best Regards, Rajashekar Reservation Manager, Hotel Ocean Heritage.

10/10 Excellent

Vijayendran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Raj on 30 Jul 2018
Dear Valuable Guest, We are heartily grateful for your kind Review.. It's a pleasure to hear a beautiful appreciation from our guest.. Everything in this world gets it's name by It's work and service and we obliged with it that our kind guest give us a precious appraisal..Thank your so much for you recommendations. I sincerely hope to have chance of welcoming you back and exceed your expectations...Best Regards, Rajashekar Reservation Manager, Hotel Ocean Heritage.

8/10 Good

REBECCA

Liked: Cleanliness, staff & service, room comfort
Room was ok, Breakfast was not good. Hotel needs some cleaning, ants roaming freely on dining tables.
Stayed 1 night in May 2018
Response from Raj on 30 May 2018
Dear Valuable Guest, We are heartily grateful for your kind Review.. It's a pleasure to hear a beautiful appreciation from our guest.. Everything in this world gets it's name by It's work and service and we obliged with it that our kind guest give us a precious appraisal..Thank your so much for you recommendations. I sincerely hope to have chance of welcoming you back and exceed your expectations...Best Regards, Rajashekar Reservation Manager, Hotel Ocean Heritage.

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Stayed 1 night in Feb 2018
Response from Raj on 11 Mar 2018
Dear Valuable Guest, We are heartily grateful for your kind Review.. It's a pleasure to hear a beautiful appreciation from our guest.. Everything in this world gets it's name by It's work and service and we obliged with it that our kind guest give us a precious appraisal..Thank your so much for you recommendations. I sincerely hope to have chance of welcoming you back and exceed your expectations...Best Regards, Rajashekar Reservation Manager, Hotel Ocean Heritage.

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Raj on 23 Feb 2018
Dear Guest, Greetings! Thank you very much for choosing Hotel Ocean Heritage for your stay and having spared valuable time to share your experience on this forum.. It was our pleasure to serve you. i am delighted to know that the design of our Hotel with beautiful accommodation were to your liking specially for hotel location.. Your positive feedback about the ocean is deeply appreciated.. We are glad that you left hotel ocean heritage with pleasant memories of your stay and appreciated our hospitality, room, ambiance, restaurant, and services your experienced room during the stay. Thank your so much for you recommendations. I sincerely hope to have chance of welcoming you back and exceed your expectations...Best Regards, Rajashekar Reservation Manager, Hotel Ocean Heritage.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
スタッフの対応、部屋の清潔さ、ホテルの立地など含めて良かったと思います。 また、チェックアウト時にささやかなギフトを頂けたのは非常に印象が良かったです。 唯一残念だったのが、泊まった部屋のコンセントの3つのうち2つのコンセントの接触があまりよくなく、テレビのコンセントを抜いて接続しなければならなかったことぐrしです。
Stayed 1 night in May 2019
Response from Raj on 18 Jun 2019
Dear Valuable Guest, We are heartily grateful for your kind Review.. It's a pleasure to hear a beautiful appreciation from our guest.. Everything in this world gets it's name by It's work and service and we obliged with it that our kind guest give us a precious appraisal..Thank your so much for you recommendations. I sincerely hope to have chance of welcoming you back and exceed your expectations...Best Regards, Rajashekar Reservation Manager, Hotel Ocean Heritage

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
シャンプーが欲しかった
Stayed 1 night in Apr 2019

4/10 Poor

Y, jp

Liked: Staff & service
Disliked: Property conditions & facilities
スタッフはとても優しいので、心苦しいけど、おすすめはしません。 部屋にもよると思いますが、シャワーが使えない(カランは大丈夫でした),トイレが流しにくい、水栓金具がグラグラで、洗面台がびしょびしょ、タオルがボロ雑巾のよう、部屋の清掃にこない。 あと、洗剤か何かだと思いますが、部屋が化学薬品臭い。 ただ、朝食は美味しかったです。2日間とも同じものだったようには思いますが。
Stayed 2 nights in Feb 2019
Response from Raj on 30 Mar 2019
Dear Valuable Guest, Thank you very much for choosing Hotel Ocean Heritage..Please do accept our apologies..We will indeed improve upon the points you have mentioned.. We look at every feedback as an extremely constructive one and I have taken on board the points given by you in the review. Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back for a better stay. Best Regards,Rajashekar, Reservation Manager.

6/10 Okay

sander, Stenungsund...

Liked: Staff & service
Dåligt med toa artiklar..
Stayed 1 night in Jan 2019

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Raj on 11 Mar 2018
Dear Valuable Guest, We are heartily grateful for your kind Review.. It's a pleasure to hear a beautiful appreciation from our guest.. Everything in this world gets it's name by It's work and service and we obliged with it that our kind guest give us a precious appraisal..Thank your so much for you recommendations. I sincerely hope to have chance of welcoming you back and exceed your expectations...Best Regards, Rajashekar Reservation Manager, Hotel Ocean Heritage.