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Reviews of Hotel New Nagasaki

4 out of 5
Hotel New Nagasaki
14-5 Daikoku-machi, Nagasaki, Nagasaki-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 974 reviews" "
Rating 8 - Good. 330 out of 974 reviews" "
Rating 6 - Okay. 55 out of 974 reviews" "
Rating 4 - Poor. 16 out of 974 reviews" "
Rating 2 - Terrible. 10 out of 974 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Room was large and bathtub was nicely sized and comfortable for soaking in after lots of walking. Hotel staff were amazing and very helpful. Location was very convenient and located right next to Amu plaza and Nagasaki station. Would definitely stay again.
Stayed 3 nights in May 2024
Response from Hotel New Nagasaki,Hamada on 15 May 2024
Dear Mr./Ms. Matthew,Thank you for staying at Hotel New Nagasaki. We would also like to thank you for your compliments regarding the hotel's location and staff. We will continue to work hard to improve our services so that our guests can have a comfortable stay. Thank you for your continued patronage. We look forward to seeing you again.

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, clean and nice room thot its a hotel with history. Parking is a bit hard to figure out.
Stayed 2 nights in May 2024
Response from Hotel New Nagasaki,Hamada on 15 May 2024
Dear Mr./Ms.Joey,Thank you for staying at Hotel New. We will continue to work hard to improve our services and appreciate your continued patronage. Thank you very much for taking the time out of your busy schedule to write your comment. We look forward to seeing you again.

10/10 Excellent

John, Rochester Hills

We were very happy with the stay at this hotel.
Stayed 3 nights in May 2024
Response from Hotel New Nagasaki,Hamada on 15 May 2024
Dear Mr. John,Thank you for staying at Hotel New Nagasaki. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to seeing you again.

10/10 Excellent

Elsa, Market Harborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very modern, but big and bright room with good size sofa and coffee table. Plenty of space for two adults and two kids. Comfy and clean. Very close to the train station. A nice surprise.
Stayed 1 night in Apr 2024
Response from Hotel New Nagasaki,Hamada on 15 May 2024
Dear Ms. Elsa,Thank you for staying at Hotel New Nagasaki. We are very happy that you were satisfied with the hotel's location and rooms. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to seeing you again.

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities
Slightly run-down business hotel and wedding venue, a quite noisy area due to the trains, streetcars, and traffic, fairly convenient location to visit the sights
Stayed 3 nights in Apr 2024
Response from Hotel New Nagasaki,Hamada on 15 May 2024
Dear Mr.David,Thank you for staying at Hotel New Nagasaki. We would also like to thank you for your compliments regarding the hotel's location. We will continue to work hard to improve our services to ensure customer satisfaction, so we appreciate your continued patronage. All of our staff are looking forward to your next visit.

10/10 Excellent

Yoshie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located very close to JR Nagasaki station and Nagasaki bus stop is in front of the hotel. Hotel staff are professional and we really enjoyed for 2 nights. Breakfast was great has nice small Japanese garden beside. We really recommend this hotel because it was convenient to access everything we needed to go.
Stayed 2 nights in Apr 2024
Response from Hotel New Nagasaki,Hamada on 14 May 2024
Dear Ms. Yoshie,Thank you for staying at Hotel New Nagasaki. We would also like to thank you for your compliments regarding the hotel's location. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to seeing you again.

10/10 Excellent

John Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many tourist spots
Stayed 3 nights in Apr 2024
Response from Hotel New Nagasaki, Hamada on 5 May 2024
Dear Mr. John Carlo ,Thank you for staying at Hotel New Nagasaki. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to your next visit.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, big rooms and very clean also, only downside( but this is personal) the bed was to hard for me
Stayed 5 nights in Apr 2024
Response from Hotel New Nagasaki, Hamada on 5 May 2024
Dear Mr. Mark ,Thank you for staying at Hotel New Nagasaki. We are very happy that you had a comfortable stay. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to your next visit.

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, generous sized rooms, friendly and helpful staff.
Stayed 3 nights in Mar 2024
Response from Hotel New Nagasaki,Hamada on 18 Mar 2024
Dear Mr./Ms. Vinay,Thank you for staying at Hotel New Nagasaki. We are very happy that you had a comfortable stay. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to seeing you again.

10/10 Excellent

Peter

Good hotel, great staff and excellent location
Stayed 3 nights in Mar 2024
Response from Hotel New Nagasaki, Hamada on 10 Mar 2024
Dear Mr./Ms. Peter,Thank you for staying at Hotel New Nagasaki. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to your next visit.

10/10 Excellent

Guang Huan

Stayed 1 night in Feb 2024

8/10 Good

SATOSHI

Stayed 1 night in Feb 2024

10/10 Excellent

David, Bluffton

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Feb 2024
Response from Hotel New Nagasaki,Hamada on 22 Feb 2024
Dear Mr.David, Thank you for staying at Hotel New Nagasaki. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to your next visit.

10/10 Excellent

kaoru

Stayed 1 night in Feb 2024

10/10 Excellent

Fabrizio Umberto

Stayed 2 nights in Jan 2024

8/10 Good

TING LI

Travelled with family
Liked: Cleanliness, staff & service
Comfortable and big rooms by Japan standard. Rooms are a bit dated but clean.
Stayed 2 nights in Dec 2023
Response from Hotel New Nagasaki,Hamada on 12 Dec 2023
Dear Mr./Ms.TING LI ,Thank you for staying at Hotel New Nagasaki. We are glad that you were satisfied with your room. We look forward to seeing you again.

10/10 Excellent

CHEN-YU

Stayed 1 night in Dec 2023

8/10 Good

Christopher

Stayed 4 nights in Nov 2023

8/10 Good

YOSHITAKA

Stayed 1 night in Nov 2023

10/10 Excellent

Kyoung Soo

Stayed 3 nights in Oct 2023

10/10 Excellent

SON

Stayed 2 nights in Oct 2023

10/10 Excellent

Vafa

Travelled with family
All staff are so helpful,pleasant. The room and entire hotel is so clean. Nice amenities, room is so spacious. Comfortable bed. The best!
Stayed 1 night in Oct 2023
Response from Hotel New Nagasaki,Hamada on 27 Oct 2023
Dear Mr./Ms. Vafa,Thank you for staying at Hotel New Nagasaki. We would also like to thank you for your compliments regarding our staff's customer service and guest rooms. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to seeing you again.

10/10 Excellent

Max

Travelled with family
Great.
Stayed 2 nights in Oct 2023
Response from Hotel New Nagasaki,Hamada on 27 Oct 2023
Dear Mr./Ms. Max,Thank you for staying at Hotel New Nagasaki. We are glad that you were satisfied. We look forward to seeing you again.

10/10 Excellent

Hong Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with excellent location and very nice staff
The hotel location is very good, just next to Nagasaki train station. The staff are very friendly and helpful too. I will definitely stay back in this hotel if I travel here again in future.
Stayed 2 nights in Oct 2023
Response from Hotel New Nagasaki,Hamada on 21 Oct 2023
Dear Mr./Ms. Hong Yong,Thank you for staying at Hotel New Nagasaki. We would also like to thank you for your compliments regarding the hotel's location and the staff's customer service. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to seeing you again.

10/10 Excellent

Hongkyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More power outlets would be nice..
Stayed 2 nights in Oct 2023
Response from Hotel New Nagasaki,Hamada on 27 Oct 2023
Dear Mr./Ms. Hongkyun ,Thank you for staying at Hotel New Nagasaki. We will use your suggestions to improve our services in the future. We look forward to seeing you again.

10/10 Excellent

AZUSA

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Hotel is locating next to JR Nagasaki station. There were lots of construction going on around the hotel. But it’s very quiet in the hotel.
Stayed 1 night in Oct 2023
Response from Hotel New Nagasaki,Hamada on 14 Oct 2023
Dear Mr./Ms.AZUSA ,Thank you very much for staying at Hotel New Nagasaki. We look forward to seeing you again.

6/10 Okay

Keiko

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Very pleasant stay, would stay again.
Stayed 2 nights in Oct 2023
Response from Hotel New Nagasaki,Hamada on 14 Oct 2023
Dear Mr./Ms.Alvin,Thank you for staying at Hotel New Nagasaki. Thank you again for taking the time out of your busy schedule to write your review. We look forward to seeing you again.

10/10 Excellent

KYUNGSUN

Stayed 2 nights in Sep 2023

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceded my expectations. Friendly staff, clean facilities, and relatively large rooms. Location could not be better. Next to the station and plenty of shopping at a short walking distance.
Stayed 2 nights in Sep 2023
Response from Hotel New Nagasaki,Hamada on 14 Oct 2023
Dear Mr./Ms. Ernesto,Thank you for staying at Hotel New Nagasaki. We are very happy that you were satisfied with your stay. We will continue to work hard and appreciate your continued patronage. We look forward to seeing you again.

4/10 Poor

Shinichi

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Aug 2023

10/10 Excellent

Loon Poh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Right next to JR train station and shopping mall.
Stayed 1 night in Aug 2023
Response from Hotel New Nagasaki,Hamada on 27 Aug 2023
Dear Mr./Ms. Loon Poh, Thank you for staying at Hotel New Nagasaki. Also, thank you for your compliments regarding the location of the hotel. We are looking forward to seeing you again.

10/10 Excellent

Oh

Stayed 1 night in Aug 2023

10/10 Excellent

yoko

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Cheuk Hang Henry

Stayed 2 nights in Jul 2023

10/10 Excellent

Liya

Stayed 1 night in Jul 2023

10/10 Excellent

Kimiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Tadashi Hara

Stayed 1 night in Jul 2023

10/10 Excellent

Tadashi Hara

Stayed 1 night in Jul 2023

8/10 Good

CHIH CHIA

Stayed 2 nights in Jun 2023

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for a great price and close to train starting as well as the tram or bus lines
Stayed 2 nights in Jun 2023
Response from Hotel New Nagasaki,Hamada on 11 Jul 2023
Dear Mr./Ms.Jamal, Thank you for staying at Hotel New Nagasaki. We are looking forward to seeing you again.

10/10 Excellent

Sachiko

Stayed 2 nights in Jun 2023

10/10 Excellent

KENSUKE

Stayed 1 night in Jun 2023

10/10 Excellent

BYUNGCHAN

Stayed 1 night in Jun 2023

10/10 Excellent

AIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

MAN CHI

Stayed 3 nights in Jun 2023

10/10 Excellent

Kenta

Stayed 2 nights in Jun 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023