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Hotel Keyaki no Ki

3.0 star property
Comfortable hotel with a free shuttle to the slopes

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your current months are May, 2024 and June, 2024.
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June 2024

Hotel Keyaki no Ki

Photo gallery for Hotel Keyaki no Ki

Exterior
Twin Room, Non Smoking | Free WiFi, bed sheets
Restaurant
Reception
Twin Room, Non Smoking | Bathroom | Combined shower/bathtub, hair dryer, slippers, towels

Overview of Hotel Keyaki no Ki

Reviews
6.2

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
4721 Hokujo Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301
  • Popular LocationHakuba Happo-One Ski Area15 min walk
  • Popular LocationHappo One Sakka Ski Lift2 min drive
  • Popular LocationHappo-one Adam Gondola3 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)60 min drive
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Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Renovated in 2015
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room up to 4 guests (Non-Smoking)

Family Room up to 4 guests (Non-Smoking) | Free WiFi, bed sheets

Family Room up to 4 guests (Non-Smoking)

Highlights

Air conditioning
Heating
Fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Near Hakuba Valley Ski Area

Exterior

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Pool
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Waterslide
Parking included
8.2 out of 10, Very good, (13)
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About the area

Hakuba

Hotel Keyaki no Ki is located in Hakuba. Hakuba Valley Ski Area and Hakuba Happo-One Ski Area are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Spend some time exploring the area's activities, including hiking/biking trails, downhill skiing, and skiing lessons.
Visit our Hakuba travel guideOpens in a new window

What's nearby

  • Hakuba Valley Ski Area - 1 min walk
  • Hakuba Happo-One Ski Area - 15 min walk
  • Happo One Sakka Ski Lift - 2 min drive
  • Happo-one Adam Gondola - 3 min drive
  • Hakuba Iwatake Ski Resort - 4 min drive

Getting around

  • Hakuba Station - 5 min drive

Restaurants

  • 日本料理雪 - 13 min walk
  • アンクル スティーブンス - 18 min walk
  • ももちゃんクレープ 八方本店 - 2 min drive
  • まえだそば店 - 15 min walk
  • Evergreen Outdoor Center - 3 min drive

About this property

Hotel Keyaki no Ki

Property highlights
You can look forward to an arcade/games room, laundry facilities and a bar at Hotel Keyaki no Ki. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and a local area shuttle
  • A lift, a billiards/pool table and tour/ticket information
Room features
All 80 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Fridges, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: JPY 1,000 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Ski passes
  • Ski storage
  • Table tennis

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Eaglemont Hakuba
Eaglemont Hotel
Eaglemont Hotel Hakuba
Hotel Keyaki no Ki Hakuba
Keyaki no Ki Hakuba
Keyaki no Ki
Hotel Keyaki no Ki Hotel
Hotel Keyaki no Ki Hakuba
Hotel Keyaki no Ki Hotel Hakuba

Frequently asked questions

Is Hotel Keyaki no Ki pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Keyaki no Ki?

Self-parking is free at this property.

Hotel Keyaki no Ki Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 5 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 3 out of 20 reviews" "

6.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

5.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ed

Travelled with family
Liked: Staff & service
The hotel is about 80 style old but rooms are big.Rooms are not made up daily. The staff is excellent very helpful , shuttles to the major ski hills. They shuttled us to our bus on our last day. If you are fine with a clean 3 star this could be your hotel.
Stayed 7 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Property conditions & facilities
Not a regular hotel.
It was an usual place more like a hostel than a hotel. Rooms were not made up daily, you had to sort and dispose your own rubbish and no new towels were provided. In the room you got cups and a kettle and a fridge and nothing else. You had to get to the convenience store and buy all your own or buy drinks from the vending machine including hot canned coffee. There were no restaurant facilities at the hotel as advertised when we arrived and the restaurant only opened with one menu item the day before we left. Bedding was old and questionable. The breakfast was buffet but the exact same food everyday. Location was nowhere need restaurants and shop but a 15 to 20 min walk away which we did often until the hotel got their shuttle service up and running. However on the good side, the staff were young friendly and helpful given the limited facilities available for them to work with.
Stayed 6 nights in Dec 2018

8/10 Good

Lionel

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Elizabeth, Yokota AB, Japan

Disliked: Cleanliness, property conditions & facilities, room comfort
Misrepresented & Overpriced
We (my family & another family) made the decision to book about a week out from our trip to Nagano so our options were very limited; should have known better. It's an overpriced hotel for what we got. Neither of the restaurants were open, the spa wasn't open, and the bar was closed. The rooms had cheap mattresses with old covers, towels were almost see-though and small, the "TV" was a glorified computer monitor that we could never figure out, and the kerosene heater in our room didn't work. We woke up freezing in the morning. Paying $250+ per room is unacceptable. I will say that the next morning the owner was very cheerful & helpful; however, that courtesy could not come close to compensating us for paying too much and having a bad experience.

4/10 Poor

Elizabeth, Yokota AB, Japan

Disliked: Staff & service, property conditions & facilities, room comfort
Don't waste your money
The hotel was overpriced; hotel fees were almost as much as the room. The accommodations were not as listed on the website. There was only 1 person working the entire time we were there. The hotel was in disarray due to construction/renovation/neglect. Our family and our friends felt deceived by what we got. Perhaps the booking agency needs to update hotel info more often. I've never been disappointed w/ my online bookings until this trip. We'd like to see the booking agent make amends for this disaster.

4/10 Poor

Elizabeth, Yokota AB, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever...
What was on Hotels.com was not actually what we got. The picture of the hotel was nothing compared to what it actually looked like and we spend over an hour looking for it. There was A LOT of, I believe, renovation going on. The hotel info on your site said there were 2 restaurants (they were both closed) and free we-fi in rooms (there was not). The hotel was cold, even in the lobby & hallways. There were kerosene heaters in the rooms but ours didn't work and we woke up to 11°C (52°F). We appeared to be the only ones staying in the hotel but were put on the 4th floor. The price of $170 USD was a bit steep but the additional hotel charges of $102 USD totaling $272 USD for this room was astronomical and so overpriced for what we got. I've booked w/ Hotels.com on many occasions and have always been happy w/ the accommodations. This was my absolute worst hotel experience I've ever had!! Honestly, I think Hotels.com should give me (and our friends who came with us) a free night's lodging. It was so bad we all laughed & joked about it reminding us of the hotel in The Shining; kid you not. I'm a bit hesitant to book again through Hotels.com, especially if they don't make this right.

8/10 Good

Sarah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! to their customer service
This hotel was great! The service the two men running it provided was incomparable!! Their hotel shuttle was incredibly convenient, their location was quiet and removed from the noisy parts of Hakuba village and it was a nice place to relax at night. The only down side was the beds were a tad worn out, which we didn't notice after a full day of skiing anyhow. These guys make every effort to ensure you have a wonderful stay with them, and they succeed.

8/10 Good

Rachel, Perth

Liked: Cleanliness, staff & service
Eaglemont
Friendly and helpful staff. Will go out of their way to help you get around. Hotel condition was a bit less than expected. Close to Happo, and nearby slopes. Free shuttle bus to the gondola. Check in was unorganised, our stay included breakfast but the staff didn't seem to know and thus didn't give instructions. Also, no one calls it Eaglemont. If you get in a taxi, refer to it as Keyoki Noki.

2/10 Terrible

Fool me once, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
High volume, low comfort, bad value
We made the decision to ski at New Year at the last minute, so our options were very limited. We should have known better. It's an overpriced youth hostel. There is a place for low-cost accomodation in a ski location, and I would have no problem staying here if it were presented in that way. Paying $300+ for it is unacceptable, though. It's a high-volume, low-value place to sleep. The owner has made a token effort to provide entertainment, but a cold, dark room with a pool table, hard chairs and tables, and an unattended bar is not an appealing place to spend time. The rooms have cheap mattresses on bare frames, with old covers. Towels are almost see-though, and small. The "TV" is a glorified computer monitor that we could never figure out. The whole thing screamed "cheap" (i.e., just do the bare minimum to be able to say it was provided). The owner (Kenzo) was always ready to drive us into town and was very cheerful, but that courtesy could not come close to overcoming the feeling of having paid way too much for a bad experience. I'd be cheerful, too, if I could get away with 200+rooms being rented and spending almost nothing to make the guests comfortable.