Rooftop terrace
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Reviews of Hotel Sungrace Mussorie

3 out of 5
Hotel Sungrace Mussorie
3 Mile Stone, Opp.Sanjha Darbar Temple, Kempty Fall Road, Mussoorie, Mussoorie, Uttarakhand

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anamika

Stayed 1 night in Oct 2023

10/10 Excellent

Ed, Sacramento, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, superb service and staff, quiet
First time to Mussoorie and found hotel based on Expedia recommendations. It is away from the busyness of the town, yet the hotel offers shuttle service to the mall. The team of staff are extremely friendly and accommodating. Mr. Sunil Kumar, the owner, lives at the property and he and his wife Laxmi are gracious hosts. The Hotel SunGrace helped me with tour options, travel options and were fun to spend time with. A great experience and I hope to return someday.
Stayed 2 nights in Apr 2018
Response from Sunil on 27 Apr 2018
Thankyou for the kind words.It was indeed a pleasure to interact with you.Your gracious comments would definitely be motivation to our staff to serve our guests with their best. We would indeed be looking forward to your visit

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities, room comfort
decent place, but remote location.
Hotel itself was nice and pretty clean. The view of the mountains and hills around is what you are paying for mostly. We went in November, when it was getting colder, and were pretty much the only people in the hotel. The hallway and front doors were always open, making it cold and drafty inside. I think this place is better suited for a summer stay, when you can really take advantage of being outside and enjoying the views. The rooftop restaurant was nice, but they had strange walls up blocking the view. Was very nice that they provided a shuttle into the town center so we could walk on mall road. However, this is really important to know if you want to stay here, because this hotel is a lot further away from the shops and restaurants of Mussoorie than we realized. If you want to have a quite, secluded stay, with occasional trips to town, this would be a fine place. But we wanted to be out more, and after about 7pm, it becomes hard to get a taxi or rickshaw from town to the hotel. Also, wifi is only in the lobby, not in the rooms.
Stayed 1 night in Nov 2017
Response from manager on 11 Jun 2018
Dear Guest, We appreciate your effort for taking out some of your valuable time to write this review. I am glad to know that you enjoyed your stay at Hotel SunGrace. As a team, it gives us immense uplift to know that we are able to make our guest's stay memorable. We are always eager to serve you in the best possible manner and give your stay a personal touch. At Hotel SunGrace, You are always welcome with a warm heart.

8/10 Good

Hamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap option worth stay if only using for sleep
For cost, it was suprisingly good. No A/C, but it turns cold in the evenings (around the time we were there). Food was excellent. Finding the enterance was bad - only one way in & out; up a steep climb barely big enough for car - easily missable.
Stayed 1 night in Sep 2017
Response from Manager on 8 Apr 2020
Thank you very much for your feedback.

10/10 Excellent

ghuman, mussoorie , india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with clean rooms and parking
Location of hotel is good . 5 mins drive from city hub . Staff is very helpful . Car parking is very convenient. Hotel charges were very reasonable. Would highly recommend
Response from Manager on 14 Apr 2020
Thank you very much for your feedback

10/10 Excellent

Pratap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view from hotel
Very pleasant stay in beautiful area.