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Reviews of Muskogee Inn And Suites

2 out of 5
Muskogee Inn And Suites
1651 N 32nd St, Muskogee, OK

Reviews

7.4

Good

Rating 10 - Excellent. 108 out of 298 reviews" "
Rating 8 - Good. 74 out of 298 reviews" "
Rating 6 - Okay. 49 out of 298 reviews" "
Rating 4 - Poor. 30 out of 298 reviews" "
Rating 2 - Terrible. 37 out of 298 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Steve

Stayed 3 nights in Apr 2024
Response from Management on 26 Apr 2024
Steve,Thank you for your Wonderful Score! Happy Spring!

10/10 Excellent

Alicia

Stayed 1 night in Feb 2024
Response from Management on 16 Feb 2024
Alicia,Thank you very much for your Perfect Score!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Management on 28 Jan 2024
Thank you very much for your Perfect Score you have given us!

10/10 Excellent

Emily

Stayed 1 night in Jan 2024
Response from Management on 26 Mar 2024
Emily,Thank you very much for your Perfect Score, Happy Spring!

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023
Response from Management on 16 Dec 2023
Kathleen,Thank you so very much for your Perfect Score, we hope you & your family have a Wonderful Holiday Season!

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023
Response from Management on 16 Dec 2023
Kathleen,We appreciate you very much for giving us a Perfect Score. Happy Holidays!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on 9 Nov 2023
Tim,Thank you very much for your Perfect Score you have given us! Happy Fall!

6/10 Okay

Priscilla

Stayed 1 night in Oct 2023
Response from Management on 26 Nov 2023
Priscilla,Thank you very much for your Wonderful Score! Happy Holidays!

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 23 Oct 2023
Krista,Thank you so very much for your Perfect Score you have given us! Happy Fall!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Management on 18 Oct 2023
Mark,We appreciate you very much for giving us a Perfect Score! Happy Fall!

10/10 Excellent

Ms. Heather J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 16 Oct 2023
Ms. Heather J,Thank you so very much for your Perfect Score you have given us! Happy Fall!

6/10 Okay

Jody

Stayed 1 night in Oct 2023
Response from Management on 5 Oct 2023
Jody,Thank you for your Wonderful Score you have given us!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management on 1 Sept 2023
Jane,Thank you so very much for your Perfect Score you have given us,!

10/10 Excellent

Bilal

Stayed 1 night in Jul 2023
Response from Management on 23 Aug 2023
Bilal,Thank you so much for giving us a Perfect Score! Please come back to stay with us again soon!

2/10 Terrible

randy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Management on 3 Aug 2023
Thank you for your feedback.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management on 3 Aug 2023
Jennifer,Many Thanks for the Wonderful Score you have given us!

10/10 Excellent

Aundrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management on 18 Jul 2023
Aundrea,We appreciate your Perfect Score you have given us! Many Thanks!

2/10 Terrible

Marissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Management on 15 Jul 2023
Marissa,Thank you for staying with us.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Management on 15 Jul 2023
Gerardo,Thank you very much for your Perfect Score you have given us! Happy Summer!

2/10 Terrible

robert

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Actually never completed our check in, the staff was so rude and pushy we cancelled our reservation before completing our check in and stayed across the street
Stayed 1 night in Jun 2023
Response from Management on 4 Sept 2023
Thank you for your feedback. We have talked with our staff, maybe you have us confused with another hotel you have stayed at during Labor Day Weekend.

2/10 Terrible

Jennifer

Stayed 1 night in Jun 2023
Response from Management on 1 Jul 2023
We are very confused with your survey.

10/10 Excellent

Virginia

Stayed 1 night in Jun 2023
Response from Management on 29 Jun 2023
Virginia, Thank you so much for giving us a Perfect Score! Happy Summer!

2/10 Terrible

Darlene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to leave early for family emergency
We had paid for three nights to stay at the hotel and we have a call from my son that we needed to get back to Colorado for a family emergency. We had to check out on Saturday and we did it at 10:45 a.m. and when I talked to the front desk the lady told me that I need to call hotels.com I called them to try to get my refund back then I got a email today stating that the hotel is not going to refund my money. Which is completely not ok why is it thay they get to keep my money when i didnt then stay in there room. I will be fighting this threw n threw.
Stayed 3 nights in Jun 2023
Response from Management on 16 Jun 2023
Dear Guest,We are sorry that you did not book directly with us. All we do is honor the contract between both parties. Any cancellations have to be 24 hours in advance with the written agreement you made with the third party. We would like to help and assist in this matter, all we do is honor the contract between both parties, please contact the third party you made your booking with.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Management on 16 Jun 2023
Thank you so much for the Perfect Score you have given us! Happy Summer!

8/10 Good

Maria

Stayed 1 night in Jun 2023
Response from Management on 4 Jul 2023
Maria,Thank you for your Wonderful Score!

10/10 Excellent

Cherlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Management on 12 Jun 2023
Thank you very much for your Perfect Score!

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Management on 7 Jun 2023
Sarah,We appreciate your Perfect Score! We hope you have a Wonderful Summer!

10/10 Excellent

kaylynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Management on 3 Jun 2023
Kaylynn,Thank you very much for your Perfect Score you have given us! Happy Summer!

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Management on 28 May 2023
Samantha,Thank you for giving us a Wonderful Score!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Harsh lighting. Minimal breakfast
The beds were comfortable. The lighting in the room was harsh, bright bluish white light, and the room had a funny smell at first. The breakfast was disappointing, with no fresh food, only prepackaged - grab and go.
Stayed 1 night in May 2023
Response from Management on 29 May 2023
Thank you for your feedback. Our renovation has been completed with the new guidelines for lighting. Our breakfast has fresh fruit, and other selection to choose from. Thank you for staying with us.

10/10 Excellent

Kevin

Stayed 1 night in May 2023
Response from Management on 22 May 2023
Kevin,Thank you very much for your Perfect Score! We hope you come back to see us again soon!

10/10 Excellent

Sin, Ka Wai

Stayed 1 night in Apr 2023
Response from Management on 29 Apr 2023
We appreciate your Perfect Score you have given us! Happy Spring!

10/10 Excellent

Paul

Stayed 1 night in Apr 2023
Response from Management on 8 Apr 2023
Paul,We appreciate your Perfect Score you have given us! We hope you come back to stay with us again soon! Happy Spring!

10/10 Excellent

Janice L

Stayed 2 nights in Mar 2023
Response from Management on 8 Apr 2023
Janice,Many Thanks for your Perfect Score you have given us! Happy Spring!

10/10 Excellent

Abigail

Stayed 1 night in Mar 2023
Response from Management on 2 Apr 2023
Abigail,Thank you so much for your Perfect Score! Happy Spring!

6/10 Okay

Bob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Covid has really given the hotel industry a good excuse for poor (free) breakfast. They either need to advertise very limited or just stop saying they have it and cut the fee out of the price.
Stayed 1 night in Feb 2023
Response from Management on 2 Mar 2023
Dear Bob,We appreciate your Wonderful Score of 3 out of 5! Unfortunately we cannot do anything for Covid. We do offer a wide selection totaling over 20 items altogether.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Management on 17 Mar 2023
Jane,Thank you so much for your Wonderful Score you have given us!

8/10 Good

Devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Management on 27 Feb 2023
Devon,We appreciate you staying with us, and we hope you come back to stay with us again!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Management on 27 Mar 2023
Thomas,Many Thanks for your Perfect Score!

8/10 Good

Steven

Stayed 1 night in Jan 2023
Response from Management on 27 Mar 2023
Steven,Thank you for your Wonderful Score you have given us!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Management on 12 Jan 2023
Robert,Thank you very much for the Wonderful Score you have given us!

10/10 Excellent

Devon

Response from Management on 27 Mar 2023
Devon,We appreciate your Perfect Score you have given us!

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not the best
The ad said free full breakfast. It was only continental and the front desk guy didn’t know anything. Not friendly at all. But the place looked nice and clean probably wouldn’t stay here again
Stayed 1 night in Nov 2022
Response from Management on 2 Dec 2022
Victoria,We appreciate your feedback you have shared. We do have some hot items for breakfast, and we keep under the CDC Guidelines along with the current numbers in Muskogee. Thank you, again, for sharing.

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Management on 4 Dec 2022
Richard,Thank you for your feedback, and your Wonderful Score you have given us! We hope you come back again to stay with us. Happy Holidays!

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Management on 1 Dec 2022
Gwendolyn,We appreciate your Perfect Score of 10 out of 10! Our staff are Greatly Thankful for you noticing All Their Hard Work! Happy Holidays!

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Management on 16 Nov 2022
Georgia,Thank You Very Much for the Perfect Score of 10 out of 10! We hope you come back to stay with us again soon!Happy Holidays!

10/10 Excellent

Nathan

Stayed 1 night in Nov 2022

4/10 Poor

Ruth, Farmington

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a pleasant greeting, difficult to understand. Had to call for wifi later, not given at brief checkin. Lights way too bright, like sleeping under Vegas lights. Way too much noisy traffic at all times. Worst visit on our extended journey.
Stayed 1 night in Sep 2022
Response from Management on 29 Sept 2022
Ruth,Thank you for sharing your most recent visit with us. We appreciate your feedback, and will be sharing your comments with our staff.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Management on 15 Sept 2022
Dear Sharon, We appreciated your perfect score of 10 of out 10!

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
At the time of my stay they were remodeling therefore it was loud throughout the whole night up until 1 AM and then it restarted again at about 5 AM I’m sure they’ll be finishing soon but it is very beautiful inside very beautifully remodeled I would recommend it and I would stay there again myself. Hopefully by then they should be finished. The breakfast was really the only negative thing basically all sugary really nothing that healthy.
Stayed 1 night in Aug 2022
Response from Management on 26 Aug 2022
We appreciate your feedback. Our construction team were here from 9am to 5pm for 4 days. Thank you for your compliments on our new remodeled rooms!