Waterstones Hotel

4.5 star property
Family ski hotel with 3 restaurants
VIP Access

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your current months are April, 2024 and May, 2024.
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May 2024

Waterstones Hotel

Photo gallery for Waterstones Hotel

Outdoor pool, open 6 AM to 11:00 PM, pool cabanas (surcharge)
Front of property
Premium bedding, in-room safe, individually decorated
Nightclub
Lobby

Overview of Waterstones Hotel

7.8

Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

Off International Airport Approach Road, Marol, Andheri - East, Mumbai, Maharashtra, 400059
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)16 min walk
  • Popular LocationPowai Lake6 min drive
  • Popular LocationU.S. Consulate General8 min drive
  • Popular LocationJuhu Beach25 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Boutique Single

  • 37 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Suite, 1 King Bed

  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Boutique Double

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double or 2 Single Beds

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Mumbai

Located in Marol neighbourhood, Waterstones Hotel is connected to a shopping centre. The area's natural beauty can be seen at Sanjay Gandhi National Park and Mahakali Caves, while Nita Mukesh Ambani Cultural Centre and Mahakavi Kalidas Natya Mandir are cultural highlights. Travelling with kids? Consider Hakone, or check out an event or a game at MMRDA Grounds.

What's nearby

  • Phoenix Market City Mall - 6 min drive
  • Powai Lake - 6 min drive
  • NESCO Center - 7 min drive
  • U.S. Consulate General - 8 min drive
  • Juhu Beach - 25 min drive

Getting around

  • Mumbai Andheri Station - 5 min drive
  • Marol Naka Station - 8 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 6 min drive

Restaurants

  • Crew Lounge @ JW Marriott - 11 min walk
  • Starbucks - 2 min drive
  • J W Cafe - 12 min walk
  • Samvene - 8 min walk
  • Kitty Su - 5 min walk

About this property

Waterstones Hotel

Luxury boutique hotel located in Marol
Consider a stay at Waterstones Hotel and take advantage of a free return airport shuttle, a poolside bar and a terrace. Skiers and snowboarders can spend time on the slopes at this hotel featuring a free ski shuttle. For some rest and relaxation, visit the sauna or steam room, and indulge in a Swedish massage, reflexology or a body scrub. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and a poolside location. Enjoy the gym, as well as activities, such as basketball, racquetball/squash and volleyball. In addition to an art gallery on-site and a shopping centre on-site, guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool and a children's pool, with cabanas and pool umbrellas
  • A free local area shuttle, an indoor tennis court and a local area shuttle
  • Express check-out, ATM/banking services and a gift shop
  • A porter/bellboy, a front desk safe and tour/ticket information
Room features
All 99 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LED TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Area shuttle
  • Free ski shuttle
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • All Stir Fry
  • On The Rocks
  • Van Gogh Bar
  • White Barn

Things to do

  • Arcade/game room
  • Art gallery
  • Basketball
  • Billiards/pool table
  • Books
  • Children's pool
  • Designer stores
  • Free children's club
  • Gym
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Piano
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis lessons
  • Volleyball

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Building
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 42-inch LED TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1000.0 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: INR 1250 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in Boutique rooms are charged a facility fee to access the following Club amenities: Tennis and squash courts, games room, billiard and cards room, library, music and movies lounges. Guests booked in other room categories receive full club access at no charge.
Per property policy, group bookings are not permitted to order outside food.
Portable speakers and playing loud music are not permitted.
Outside alcohol is not permitted.

We should mention

Pool access available from 6 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Waterstones Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM to 11:00 PM.

Is Waterstones Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Waterstones Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Waterstones Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Waterstones Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Waterstones Hotel located?

Conveniently near to skiing facilities, this Marol hotel is located connected to the convention centre within 3 miles (5 km) of MIDC Industrial Estate, Phoenix Market City Mall and Powai Lake. Mahakali Caves is 2.8 mi (4.5 km) away. Marol Naka Station is 8 minutes by foot and Airport Road Station is 10 minutes.

Waterstones Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 314 reviews" "
Rating 8 - Good. 86 out of 314 reviews" "
Rating 6 - Okay. 50 out of 314 reviews" "
Rating 4 - Poor. 21 out of 314 reviews" "
Rating 2 - Terrible. 21 out of 314 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

wendy

Stayed 2 nights in Mar 2022

10/10 Excellent

wendy

Stayed 3 nights in Mar 2022

10/10 Excellent

prashant

Stayed 1 night in Feb 2022

10/10 Excellent

Minyoung

Stayed 2 nights in Feb 2022

6/10 Okay

Seungsoo

Stayed 2 nights in Feb 2022

10/10 Excellent

Vidhi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Feb 2022

10/10 Excellent

Asif

Liked: Cleanliness, property conditions & facilities, room comfort
Very Good
Recommended. 5 star
Stayed 1 night in Feb 2022

2/10 Terrible

Ankit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

John

Stayed 2 nights in Feb 2022

2/10 Terrible

Charanbir

Disliked: Cleanliness, amenities, property conditions & facilities
NOTHING!!!!
Stayed 2 nights in Jan 2022