Property grounds
Check availability

Reviews of Regency Hotel

3 out of 5
Regency Hotel
73 Nepean Sea Road, Mumbai, Maharashtra

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 33 reviews" "
Rating 8 - Good. 15 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 3 out of 33 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

ashok kumar r

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

ashok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

ashok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast not quite as good as in the past.
Stayed 3 nights in Mar 2019

8/10 Good

Nikhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location and decent rooms
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
It was really very good and walking distance from the hotel to my business place
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathing machine CPAP limitation.
One of us uses a breathing machine. There was no way to use it as when you turned off the lights at night there was no electricity available to the machine. We discussed this with the front desk but they didn't have a solution. We are going to try another hotel.

8/10 Good

Verified traveller

Liked: Cleanliness
Small boutique hotel. Only 28 rooms. Simple Continental /English Breakfast.
Stayed 2 nights in Mar 2018

8/10 Good

Nikhil

Liked: Staff & service
Stayed 1 night in Sep 2017

6/10 Okay

BHARAT

Liked: Cleanliness
Disliked: Staff & service, room comfort

6/10 Okay

BHARAT

Disliked: Cleanliness

8/10 Good

BHARAT

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nirmal, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Nice service. Nice area. Safe area.

10/10 Excellent

Alpa, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel
Thoroughly enjoyed and felt at home. All staff really friendly and went out if their way to help Would recommend to others. Will definitely go back

10/10 Excellent

Sonia , mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Overall a great place to stay in mumbai. The staff were very pleasant. Only the wifi was not good in the rooms. Had to come down to the lobby to send emails.

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good food, good service.

8/10 Good

Verified traveller

Liked: Cleanliness

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not the best place to stay
On the main street you will need ear plugs to get to sleep and internet was not that impressive. You can see or get to the ocean.

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location but an average hotel
Good location but it was expensive for what we got. Our room was small, dark and noisy even though we had paid for a "Superior" double room. The mattress was very hard but it was clean.

8/10 Good

Khalid Abdullah Suleiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Shoba, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The shower did not work. We called the room staff to fix and after they looked at it the shower worked but the shower after use could not be brought back to the faucet and therefore the whole bathroom had gotten flooded.

2/10 Terrible

TF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Do not recommend this hotel for the following reasons. 1) Dirty sheets on bed on arrival 2) Unable to turn down air conditioning. 3) Noise from street 4) smelly room.

2/10 Terrible

DG, Mumbai, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Unhappy that I booked this hotel. Here are the reasons why: 1) The hotel was not able to provide us room keys on arrival (2) Sheets on the bed were stained and dirty. Housekeeping was called to have the sheets replaced. (3)Electrical outlets did not function once the room lights were turned off. Hence this did not allow for the charging of devices (4) I was not able to turn the A/C temperature down to a temperature I desired and (5) A non-smoking room was requested. However, a distinct odor in the room suggested that this was a smoking room. The front desk was unable to accomodate my request for another oom.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Good location
Amazing location, nice sized rooms. Internet was a total let down, you had to pay per device, despite booking a room with wifi. Staff friendly, first floor stinks of smoke all the time!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Service
To be quite honest, the hotel itself has nothing to set it apart from the others; however, the service provided by the staff really set it apart. The food provided is excellent. The staff was very friendly and willing to help to make the stay a more pleasant experience. Wifi was a bit expensive, but other than that, we are absolutely happy with our stay.

10/10 Excellent

Sheila, North East England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Small Oasis in noisy, crowded Mumbai
My main priorities when booking were cleanliness, and a comfortable bed. I did not think I would find a hotel which reached the standard of the Regency (unless it was a five star Intercontinental type) The Regency is a small family run hotel. It is a short (cheap) taxi ride to the crowded shopping and business arears. The hotel is quiet, as the rooms are above street level and there is much less traffic in the area.The hotel is immaculate.The beds have sprung mattresses and very comfortable pillows inducing a very good night's sleep. There is a small Restaurant for Hotel guests. The breakfasts are very good with a plentiful choice. I ate in most evenings as there was a good selection and Staff were willing to provide dishes not on the menu. The Food was basic, good quality and well cooked. Service was amazing! I would highly recommend this hotel. I was an elderly female staying alone and was treated with respect and amazing attention. If I return to Mumbai I would book this hotel and would go for some pampering at the tiny spa about 2 minutes walk down the hill!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Decent hotel, great service
I was forced to upgrade to the deluxe after staying in the standard room the first night. Standard rooms are very small and bathroom is tiny. Deluxe room is a slight upgrade and not sure it was worth the extra $25 USD a night but necessary. The deluxe room has an actual tub for the shower where the standard room just has shower head. Bathroom gets really wet in standard room. Hotel service was excellent. Staff was very friendly and helpful. The breakfast in the morning was amazing. Room cleanliness is average to good. I had to spend most of my time in South Mumbai and this location was perfect for me. If you are doing a lot of travelling in Mumbai this might not be the best location.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
keinesfalls empfehlenswert
Dreckig, absolut überteuert. Frühstücksbuffet ein Witz. Lieber 2-3 Euro mehr zahlen und ins Intercontinental, Trident...

8/10 Good

Horst, Leonberg, D

Liked: Cleanliness, staff & service, room comfort
Zentrales, gutes Hotel
Dieses Hotel liegt zentral für die Sehenswürdigkeiten von Mumbai. Sehr gutes Frühstück im Preis enthalten. Wären die nächtlichen Baggertätigkeiten für den Strassenbau nicht gewesen, wäre der Aufenthalt sehr gut gewesen. Diese dürften aber inzwischen fertig sein. Leise wird es aber in Mumbai nie.