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Reviews of Lakeside Chalet - Mumbai, Marriott Executive Apartments

5 out of 5
Lakeside Chalet - Mumbai, Marriott Executive Apartments
2 & 3B, Near Chinmayanand Ashram, Powai, Mumbai, Maharashtra

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 67 reviews" "
Rating 8 - Good. 18 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 5 out of 67 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Gem of a hotel
Extraordinary courtesy and service. Front desk, restaurant staff, room service , quality of foid, generosity of the staff - all exceeds expectations
Stayed 3 nights in Jan 2024
Response from Wilbur Turro on 27 Feb 2024
Dear Guest, Greetings from the Westin Mumbai Powai Lake!Thank you for taking the time and writing this beautiful review. We are so delighted to know that you had a comfortable stay at The Westin Mumbai Powai Lake.Looking forward to welcoming you back.Warm Regards,Team Westin

10/10 Excellent

Tarun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
few staff members need retraining of guest handling skills, its either a training issue or hiring problem. Nishant (Director) & Sameer as seasoned professionals managed couple of embarrassing situations. Thanks to the two men who are seen almost attending everything in my observation. our stay would not have been memorable without these two.
Stayed 4 nights in Jan 2024
Response from Wilbur Turro on 27 Feb 2024
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments

10/10 Excellent

Jayaprakash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Wilbur Turro on 27 Feb 2024
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments

10/10 Excellent

Jayaprakash

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Wilbur Turro on 27 Feb 2024
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments

6/10 Okay

Ankit

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I had to wait for 1-2 hrs before checking, the room was not ready by 3 PM and we finally get to check in at 5 PM. Room was not very functional when we get in, bathroom were not very clean. TV we’re not working properly, we had to call house keeping so many times. Also there were some dirty dishes kept outside the room for the entire duration of the stay.
Stayed 1 night in Dec 2023
Response from Prabdip Arora on 12 Jan 2024
Dear Guest,Thank you for taking time and giving us a rating. Please do accept my sincere apologies on the service lapses experienced by you. We hope that you will give us an opportunity to redeem your trust in our brand once again. We look forward to welcoming you again soon.Warm regards,Team MEA

10/10 Excellent

Mandar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in 2 Bedroom Lake View Apartment. Very spacious apartment, With Kitchen and Refrigerator. The room service folks Vithoba and Rajesh took good care of our room with daily cleaning and did a great job. Access to Renaissance was awesome. We had Breakfast included and both Marriott and Renaissance were awesome with ton of choices. Overall a nice stay. Renaissance is much modern but does not have the large 2 Bed Rooms.
Stayed 6 nights in Nov 2023
Response from Prashant Chadha on 11 Dec 2023
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
They need to have a much better swimming pool and a indoor badminton court
Stayed 1 night in Nov 2023
Response from Prashant Chadha on 11 Dec 2023
Dear Guest,Thank you for taking time and giving us a rating. We have taken your feedback in consideration & will try to make changes.Warm Regards,Team MEA

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Green space…
Stayed 3 nights in Oct 2023
Response from Prashant Chadha on 11 Dec 2023
Dear Guest, Thank you for the generous words. We are so glad to hear that you had an amazing stay with us. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments

10/10 Excellent

Vikram

Stayed 11 nights in Jul 2023

8/10 Good

RAJEEV

Stayed 1 night in Aug 2023
Response from Prashant Chadha on 9 Sept 2023
Dear Guest,Thank you so much for taking the time to leave an excellent rating. We look forward to welcoming you back and ensuring that your stay and experience is convivial.Warm Regards, Team Westin

6/10 Okay

RAJEEV

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
NO GOOD
Food Quality & Offering needs to Improve Tremendously. Much below experienced Marriott Standards
Stayed 1 night in Jul 2023
Response from Team Lakeside Chalet-Marriott Executive Apartments on 13 Jul 2023
Dear Guest, At the onset allow me to thank you for sharing your feedback.We have taken your feedback on board, and we will strive to make improvements accordingly. The team would be cautious of these points and ensure a seamless experience for all our guests. We look forward to welcoming you back and ensuring that your stay and experience is convivial.Warm Regards, Team Lakeside Chalet-Marriott Executive Apartments

8/10 Good

Anuj

Business traveller
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Prashant Chadha on 29 Jun 2023
Dear Guest,Thanking for taking time to give us a rating. We look forward to having you back soon for another pleasant stay.Warm Regards,Team Lakeside Chalet-Marriott Executive Apartments

6/10 Okay

SRIDHAR

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2022
Response from HM on 22 Jul 2022
Dear Guest, Thank you for sharing your rating. The team would endeavor to serve you better to be able to garner a higher rating. Warm Regards, Prashant Chadha - Hotel Manager

2/10 Terrible

Vivek

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No way marriott
No way marriott. Guest house feeling.. service, condition, facilities everything below average
Stayed 2 nights in Jun 2022
Response from HM on 22 Jul 2022
Dear Guest, Thank you for sharing your feedback. The team has taken a note with concern of the feedback shared by you and is committed to put into action corrective measures and are committed to turn around your experience on your next stay. Warm Regards, Prashant Chadha - Hotel Manager

4/10 Poor

Samit

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here more than five to six times but AC in many rooms are not working
Stayed 1 night in May 2022

6/10 Okay

Vishal

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Anubhuti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and memorable..Service was good..However there are few concern below: Food: Unfortunately the food quality was absolutely low..The taste was not at all good and it’s was below average Bed linen: the bed linen was smelling of rain and moisture ..
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Lakeside Chalet, Mumbai - Marriott Executive Apartments. The lake view from the 5th floor room no. 518 is absolutely fabulous. You can just relax on the bed and take in the view, be it dawn, day, dusk or night. Daytime complimentary cocktail prepared by Rohit was simply superb. High Tea was a mela of sorts, with kite flying, several games, puppet show for kids, etc. Buffet breakfast was excellent. Comparatively, Dinner buffet was ok-ish. Courtesy of the staff is excellent. They do make an effort to ensure comfort of the guest. Albeit slow the service is good.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021

8/10 Good

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Nice
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excellent clean good staff very good location nice food
Stayed 2 nights in Jan 2021

10/10 Excellent

Ajit

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Nick Dumbell on 28 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Imtiyaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Nick Dumbell on 28 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and great staff. Facilities are excellent.
Stayed 1 night in Jan 2020
Response from Nick Dumbell on 28 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Response from Nick Dumbell on 28 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

shubhang

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Nick Dumbell on 28 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ashutosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Nick Dumbell on 9 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nick Dumbell on 2 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vijay Pratap

Stayed 2 nights in Dec 2019

2/10 Terrible

Harshita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful! Terrible! Unhygienic!
Sewage backs up into the toilet. Team unable to resolve for hours. We walked out of the hotel in 4 hours after they just couldn’t get their act together. Never stay here. It’s a sham!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Nick Dumbell on 27 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Narotam

Stayed 2 nights in Oct 2019

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the services were great. I appreciate the possibility to have grocery shopping done by the hotel. The only downside was the road around 200 meters long before the gate that was very adventurous;)
Stayed 4 nights in Aug 2019
Response from Nick Dumbell on 4 Sept 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth while
Excellent stay, Good service, good ambeince
Stayed 1 night in Aug 2019
Response from Nick Dumbell on 26 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent right from booking until checking in nd thereafter checking out
Stayed 2 nights in Aug 2019
Response from Nick Dumbell on 26 Aug 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Yaron

Liked: Cleanliness, staff & service, room comfort
apartment at the price of a room
Mumbai has a traffic issue and the place is not centrally located. So first check whether you're ok with the location. The accommodation is quite outdated; However, at the price of a hotel room you get a small apartment with kitchen, dining, living and bedroom. So if you spend time in the room or you like to cook or entertain, then this place is an option to consider. If you look for modern luxury with top notch amenities then keep looking
Stayed 2 nights in Aug 2019
Response from Nick Dumbell on 28 Aug 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conference Meeting
Conference meeting at the hotel. It was great.
Stayed 4 nights in Aug 2019
Response from Nick Dumbell on 19 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Everything was amazing 😉 Nice 👍
Stayed 2 nights in Aug 2019
Response from Nick Dumbell on 14 Aug 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2019
Response from Nick DUmbell on 2 Aug 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mukesh

Liked: Cleanliness, staff & service, room comfort
A stay in Marriott Apartment
One of the old and nice property in Powai. Lakeside hotel, although didnt had room on lake view but the apartment was comfortable. Not to far from Hiranandani, so if you checking this place. Thumps up.
Stayed 3 nights in Jul 2019
Response from Nick Dumbell on 19 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ROHIT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very nice. No need for suggestions and comment.
Stayed 1 night in Jul 2019
Response from Nick Dumbell on 4 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

KASHMIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Nick Dumbell on 26 Jun 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Like Home
My guests had a wonderful time staying here and found the perfect ambience to relax and work at the same time.The water fountains at the alfresco dining area age the perfect atmosphere to spend the evening. And the several restaurants in the vicinity in the main Hotel building , all great.
Stayed 2 nights in May 2019
Response from Nick Dumbell on 28 May 2019
We are happy to have had your friends with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Nick Dumbell on 21 May 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Zubair Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1STAR
not happy, very deceiving
Stayed 3 nights in Apr 2019
Response from Nick Dumbell on 17 Apr 2019
We are sorry you were unhappy - we will work hard to fix the issue you experienced. At your convenience, please let us know more about your experience on nicholas.dumbell@marriott.com

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
It has a nice window view, but the entrance and cleanesness can be improved if compared to Five Star hotels
Stayed 1 night in Mar 2019
Response from Nick Dumbell on 29 Mar 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Dipalee

Good
Stayed 3 nights in Nov 2018
Response from Nick Dumbell on 28 Nov 2018
Thanks for staying with us. We appreciate your feedback!