Deluxe Room | Soundproofing, free WiFi
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Reviews of Hotel Sea Grand

2 out of 5
Hotel Sea Grand
Kamal Mansion ,2nd floor,Opp radio club, Manu Desai road Colaba, Mumbai, MH

Reviews

6.4
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 3 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Matilde

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Great location, BUT.....
Great location, clean but very very small rooms poor bathrooms and no housekeeping. Reception hardly spoke English (but was very polite)
Stayed 3 nights in Dec 2019
Response from Guest Relation Manager on 6 Jan 2020
Dear Guest, Thank you for sharing this review on this platform as its a learning experience to know our guest's experience. We are glad that you liked the location and we also noted the issues you faced. We hope you will visit us again so that you can witness the overall improvement. Thank you.

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, friendly staff. Very different than the pictures! Roach in the room, chipped paint, etc, etc. Once again, staff were friendly and location great and it was very quiet. Just know what you are getting into. Very small rooms.
Stayed 2 nights in Dec 2019
Response from Guest Relation Manager on 6 Jan 2020
Dear Guest, Thank you for sharing this feedback as it helps us improve and it's delighting to know our guest's experience. We are glad that you liked the location and found the staff to be friendly. We have taken action to fix the concerns you had and we hope you will give us another chance to hosting you again. Thank you.

6/10 Okay

Gordon

Liked: Cleanliness
Room fine Outside of building needs work Good loc
Stayed 3 nights in Nov 2019
Response from Aijaz on 24 Nov 2019
Thanks

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This place is tiny and claustrophobic!! There is no window or natural light. The staff is indifferent. There was construction going on overhead and it was NOISY. Impossible to sit in the room and relax. You can hear sound from every other room. On the plus side, it has WiFi and ac, and it a decent clean place if you just want a place to sleep at night, wearing earplugs.
Stayed 3 nights in Oct 2019
Response from Guest Relation Manager on 12 Nov 2019
Dear Guest, Greetings from Hotel Sea Grand!! Sorry for the inconvenience you had to suffer in our hotel. We will look into the matter and, We will make sure you won't get disappointed again. With Warm Regards, Hotel Sea Grand and team.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Aijaz on 24 Oct 2019
Thank You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and support! Also, fabulous location and close to many key attractions in Colaba
Stayed 3 nights in Oct 2019
Response from Aijaz on 24 Oct 2019
Our pleasure...!

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2019
Response from Aijaz on 24 Oct 2019
Thank You

8/10 Good

izhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Aijaz on 10 Oct 2019
Our pleasure