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Reviews of Hotel Metro Palace

2.5 out of 5
Hotel Metro Palace
Om Sai Nagar, Bilal Pada Highway Road, Vasai, Maharashtra

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chaitanya

Business traveller
Disliked: Cleanliness
Not able to reach to Property as address shown in location was wrong. Also no cooperation received from Expedia when we wanted to change date of booking. Hotel peson was also ok with changing the date. But only due to Expedia not able to change date. Expedia person was also not able to connect to proper responsible person in time from hotel. Property contact number given on site was irrelevant.
Stayed 1 night in Mar 2024

2/10 Terrible

Kenton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not where it says it is. Not even close
The location of the hotel isn’t where they said it is on the map, it’s 40km away. We had to take a taxi to the wrong place then sit there and find a new hotel and take another taxi there, and then spend days trying to get our money back from this place.
Stayed 2 nights in Mar 2024

2/10 Terrible

Sanjay

Stayed 1 night in Feb 2024