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Reviews of Hotel Elite Continental - Airport Road Andheri

3 out of 5
Hotel Elite Continental - Airport Road Andheri
54A,1 Floor,Elite Auto House, Andheri Kurla Road,Chakala,Andheri East, Mumbai, Maharashtra

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sudesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed at this hotel several times and was always impressed by the high level of service and attention to detail. The staff is wonderful, and the accommodations are clean and pleasant. A lot of little things add up to the nicest hotel experience you've ever had. The nicest part is the hotel staff, who will treat you with genuine warmth.
Stayed 1 night in Oct 2022
Response from Hotel Elite Continental on 5 Nov 2022
Dear Guest, Greetings from the Hotel Elite Continental! we thank you for choosing to stay with us and we are glad to learn that you had a wonderful time. We look forward to welcoming you soon to the hotel. With warm regards, Hotel Elite Continental, Mumbai.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No windows, shower that is cold and goes everywhere leaving everything wet, terrible breakfast, intrusive staff, in a very dodgy part of town.
Stayed 2 nights in Dec 2019
Response from Guest Relation Manager on 13 Dec 2019
Dear Guest, Greetings!! We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from. We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business and since we are in the process of rebuilding our team, it will help us to focus and put in more effort to train the team to ensure such issues are not repeated with other guests. We deserve another chance and we are confident that you will notice many positive changes during your future visits to our hotel. With Warm Regards, Hotel 7 CEPL and team.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for the cost is very low
Stayed 1 night in Jun 2019
Response from Hotel 7 CEPL on 5 Jul 2019
Dear Guest, Greetings From Hotel 7 CEPL and Team!! We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from. I sincerely apologize to you for the discomfort you have had to endure and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business and since we are in the process of rebuilding our team, it will help us to focus and put in more efforts and ensure such issues are not repeated with other guests. We deserve another chance and I am confident that you will notice many positive changes during your future visits to our hotel. With Warm Regards, Hotel 7 CEPL and Team