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Reviews of Hotel Cliffton

3.5 out of 5
Hotel Cliffton
S.V Road, Opp Jogeshwari Railway Station, Jogeshwari (West), Mumbai, Maharashtra

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Mohammad Ali

Travelled with family
Awful Service
The hotel looks amazing from outside but Inside the service is bad. Rooms are quite squashed. Lack of cleanliness. Breakfast food was not warm. We were 2 guests in a room but the room service used to keep one towel in the bathroom. We had to ring up everyday to ask for another towel, Napkins and Toilet mats. The extra mattress supplied to us was so hard that it was extremely uncomfortable to sleep on.
Stayed 2 nights in Dec 2023
Response from Shripad Dhuri Front Office Manager on 30 Jan 2024
Dear Ms. Mohammad, Greetings from Hotel Cliffton, Mumbai.. !!!! Thank you for taking out time to rate us. It is always a pleasure to host guests of your caliber. We are really apologized for the inconvenience caused during your stay. As per your review we have immediately taken an action on the same. We look forward to serve you soon at our Hotel, Please visit our website for more details.

8/10 Good

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Shripad Dhuri Front Office Manager on 28 Nov 2023
Dear Sagar, Greetings from Hotel Cliffton, Mumbai.. !!!! Thank you for taking out time to rate us. It is always a pleasure to host guests of your caliber. We look forward to serve you soon at our Hotel, Please visit our website for more details.

6/10 Okay

MAUNG MAUNG

The hotel WiFi is one of the worst among 4 star hotels. It drops off again and again during the connection. Towels and toilet paper are provided at the least amount and have to ask again.
Stayed 3 nights in Nov 2023
Response from Shripad Dhuri Front Office Manager on 21 Nov 2023
Dear Ms. Maung, Greetings from Hotel Cliffton, Mumbai.. !!!! Thank you for taking out time to rate us. It is always a pleasure to host guests of your caliber. We are really apologized for the inconvenience caused during your stay. As per your review we have immediately taken an action on the same. We look forward to serve you soon at our Hotel, Please visit our website for more details.

8/10 Good

Hillary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious room. City view. Next to train station. Breakfast buffet is good, approaching great! A bit noisy.
Response from Shripad Dhuri on 18 Jan 2023
Dear Hillary, Greetings from Hotel Cliffton, Mumbai.. !!!! Thank you for taking out time to rate us. It is always a pleasure to host guests of your caliber. We look forward to serve you soon at our Hotel, Please visit our website for more details.

8/10 Good

Arthi

Stayed 1 night in Aug 2022
Response from Sameer Khan (Hotel General Manager) on 30 Aug 2022
Dear Arthi,Greetings from Hotel Cliffton, Mumbai.. !!!! Thank you for taking out time to rate us. It is always a pleasure to host guests of your caliber. We look forward to serve you soon at our Hotel, Please visit our website for more details.

10/10 Excellent

Mohamed Fazdly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, would come again.
Stayed 6 nights in Nov 2021
Response from Sameer Khan (Hotel General Manager) on 10 Jan 2022
Dear Mr. Mohamed, Greetings from Hotel Cliffton, Mumbai.. !!!! Thank you for taking out time to rate us. It is always a pleasure to host guests of your caliber. We look forward to serve you soon at our Hotel, Please visit our website for more details.

2/10 Terrible

Gry Thune

Stayed 5 nights in Feb 2024
Response from Shripad Dhuri on 14 Feb 2024
Dear Ms. Thune, Greetings from Hotel Cliffton, Mumbai.. !!!! Thank you for taking out time to rate us. It is always a pleasure to host guests of your caliber. We are really apologized for the inconvenience caused during your stay. As per your review we have immediately taken an action on the same. We look forward to serve you soon at our Hotel, Please visit our website for more details.

10/10 Excellent

Donghan

Business traveller, Travelled with group
Liked: Staff & service
It was good to see you working hard on the service for your customers.
Stayed 4 nights in Oct 2023
Response from Shripad Dhuri on 1 Nov 2023
Dear Donghan,, Greetings from Hotel Cliffton, Mumbai.. !!!! Thank you for taking out time to rate us. It is always a pleasure to host guests of your caliber. We look forward to serve you soon at our Hotel, Please visit our website for more details.