Reception

Reviews of Ginger Mumbai Andheri

3 out of 5
Ginger Mumbai Andheri
Teli - Gali Road, Andheri (East), Parsi Colony, Mumbai, Maharashtra

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 56 reviews" "
Rating 8 - Good. 12 out of 56 reviews" "
Rating 6 - Okay. 9 out of 56 reviews" "
Rating 4 - Poor. 4 out of 56 reviews" "
Rating 2 - Terrible. 8 out of 56 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ajay

Travelled with family
Poor reception. It took 30 minutes to check in. She couldn’t find the booking and we kept waiting after long flight. Rooms were not clean including toilet. Only good thing the breakfast was ok. The manager at front desk didn’t even bother to say hello or smile. Will never go back to this hotel
Stayed 1 night in Apr 2024

6/10 Okay

Subhash

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very slow, girl typing info on a laptop took almost 30 mins, not fun after a long flight. We were two people so asked for 2 keys, she refused and gave only one which was very inconvenient because elevator also required key. Air conditioning is horrible. When you leave the room all power shuts down in room so 100-105 F humid temp makes room so hot that when you come back it takes couple of hours to cool down. Also it won’t cool down to your desired temp, seemed like the hotel had it controlled to not go below certain temp, I was sweating all night and couldn’t sleep. Although hotel is relatively clean, secured and closed to airport I would definitely not choose this property again. Also like to mention that breakfast was good for the price
Stayed 2 nights in Apr 2024

10/10 Excellent

Ramdai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and caring staff. Felt like home. Staff always ready to help.
Stayed 5 nights in Mar 2024

10/10 Excellent

Mukesh Kumar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Ginger Hotel Andheri East in Mumbai, and I must say, it was an absolutely wonderful experience. From the moment I stepped into the lobby, I was greeted with warmth and hospitality that set the tone for the entirety of my stay. The ambiance of the hotel was inviting, with modern decor and a clean, well-maintained environment that immediately put me at ease. My room was comfortable, spacious, and impeccably clean, providing me with the perfect retreat after a long day of exploring the vibrant city of Mumbai. One of the highlights of my stay was the exceptional service provided by the front office assistant, Laxmi. Her professionalism, attentiveness, and willingness to go above and beyond to ensure my stay was enjoyable truly stood out. Overall, my experience at Ginger Hotel Andheri East exceeded my expectations in every way possible. I would highly recommend this hotel to anyone visiting Mumbai, and I look forward to
Stayed 1 night in Mar 2024

8/10 Good

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is excellent. Buffet break fast is very well organized and served
Stayed 3 nights in Feb 2024

6/10 Okay

Arunkumar, shorewood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not incueded surprise to stay in hotel you have to pay for breakfast spending $100 per day
Stayed 1 night in Feb 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

atul

Travelled with family
Stayed 2 nights in Jan 2024

4/10 Poor

Dhruti

Stayed 1 night in Jan 2024

10/10 Excellent

Jaqueline

Stayed 1 night in Jan 2024

8/10 Good

Sujit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

mukeshchandra

Liked: Staff & service, property conditions & facilities
Good staff receptionist warm welcome best in world

8/10 Good

Vivekanand

Stayed 3 nights in Oct 2023

4/10 Poor

AMRIT

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to Stay at all in future.
The hotels facility is not up tp that mark for what I have paid. They are not providing slipper and they are charging we supplied. Rooms are also not that much clean and good and BF is too bad as well as food grade is also not good. I didn't took BF. So I left hotel very next day. I won't like to stay in future to this hotel at all.
Stayed 6 nights in Sep 2023

10/10 Excellent

Precious

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are well mannered and the food is decent. Rooms are good enough.Overall, a great place for a budget hotel.
Stayed 4 nights in Jun 2023

8/10 Good

Neena, Glastonbry

Stayed 1 night in Jun 2023

10/10 Excellent

Manali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice warm welcome all staff pleasant and helpful comfortable stay all facilities were available. Very nice place would vidit again.
Stayed 2 nights in May 2023

4/10 Poor

Ashwin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One of the rooms had cockroach infestation and sheets were dirty . AC didn’t work one of the nights and overall was very dusty. Disappointed as this was a TaTa group of hotels. No AC in the corridors.
Stayed 5 nights in Mar 2023

6/10 Okay

Oj, AUSTIN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wrong marking on Google maps. We had to tell cab drivers to pick and drop from the correct gate every time Got the worst room. Got to know that the lock of the room door was broken on the third night of stay. Linens were not clean and cups were dirty too. The drain in bathroom was chocked. Staff was friendly and food was satisfactory. Don’t expect much from this hotel. It’s a good stay if you are out most of the time and just hitting the bed.
Stayed 1 night in Mar 2023

2/10 Terrible

umesh

Business traveller
Disliked: Staff & service, property conditions & facilities
Terrible stay. Reservation was missing and i could not even occuoy. Plus very unfriendly redeption. Nevrr stay again and very poor experience of hotels.com in this case.
Stayed 1 night in Feb 2023

2/10 Terrible

ruman

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

2/10 Terrible

bhavin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a horrible experience, I asked for extra pillows, and it looks 1 hour after 2-3 calls. The next day I called them for the locker, which wasn't working, and it seemed like a couple of hours. Very terrible service.

2/10 Terrible

HARISH

Stayed 2 nights in Sep 2022

6/10 Okay

Gangashanaiah

Stayed 1 night in May 2022

2/10 Terrible

Aanchal

Stayed 1 night in May 2022

10/10 Excellent

Vinod Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel . The WiFi connection was weak and unstable
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Excellent...would like to come back again.. Excellent staff and service
Stayed 3 nights in Feb 2021

8/10 Good

Aditi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed for 3 nights. Very pleasant stay. Restaurant was good. Good service
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and cleanliness.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities
Ac not cooling. Reception not very helpful to get it repaired. Expensive wifi. No toiletries. Queen bed not given.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home like atmosphere. A unique restaurant name ETCETERA. loved it and also food was very good. Very helpful staff. Overall had a pleasant stay.
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Services very average quality security team very worst
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
This is close to the railway station(Andheri), which is good. But the staff are not very helpful. May be insufficient number of staff at the reception / help desk. The taxi driver from the airport could not located the property with the name ' Ginger Mumbai Andheri'. I call them from the taxi but they simply answered and disconnected many times. Finally I had to google and directed the taxi. Thanks for the smart phone
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

2/10 Terrible

Mumbai

We had reserved 2 rooms and even the credit card was charged. At the time of check in only 1 room was showing confirmed. After 2 hours the other room got confirmed. Very Very Bad experience.
Stayed 1 night in Jan 2019

10/10 Excellent

Amlan, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is convenient for business visits to Mumbai. The standard is excellent compared to the bill charged.
Stayed 3 nights in Dec 2018

6/10 Okay

Yousef, Riyadh

Business traveller
Liked: Cleanliness, property conditions & facilities
The Room Was So Small for Executive Room , and they give me wrong room , then they change it , no internet with my Username they give different Username to access it , i asked many times for tissue and until now did not received it :).
Stayed 3 nights in Nov 2018

8/10 Good

Vivek

Good stay near airports
Good hotel near to the airport- delicious food with 2 options of room service and an in house bar available Very different from the other Ginger hotels I stayed in - better than the local brands of hotel near airport
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with parking in building restaurants, clean rooms and bathrooms with good quality and quiet
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Good location
The hotel has a decent restaurant but staff need training. The front desk staff need training as check in takes a long time. The bathroom was not cleaned properly, the floor had dirt on the edges. If staff acknowledged guests & thoroughly cleaning rooms , it would be a good hotel. The location is good, with restaurants nearby. Supermarket near by. Shopper Stop 10mins away by Car. Santacruz is 20 mins by car.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular stay
good short stay. Rooms are super clean. Although on the smaller side, they are very comfortable. Great value for a room in Mumbai. Checkin was quick and so was the checkout. The breakfast buffet was good with a decent variety of choices.Will definitely stay there again. For guest taking a cab, please make sure you mention that you want to go to the Ginger at Andheri east because there is another Ginger not far from this property in Mumbai.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2017

10/10 Excellent

Amit Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect business hotel
It is a perfect business hotel. Very well located, clean rooms, sufficient for any business traveler. Decent breakfast as well.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

10/10 Excellent

Mukund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Khuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Khuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017