Deluxe Room | Premium bedding, down duvets, minibar, in-room safe

Reviews of Adiva Residency Beacon, Grant Road, Mumbai

3 out of 5
Adiva Residency Beacon, Grant Road, Mumbai
M S Ali Road, Opposite Super Cinema, Grant Road, Mumbai, Maharashtra

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best shower in india
Great stay in the middle of real Mumbai and convenient for all parts of the city. Unexpectedly lovely skyline view from a huge window too. Best shower in India!
Stayed 4 nights in Feb 2024
Response from General Manager on 7 Mar 2024
Dear Chris,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great stay at our property and that you found our location to be convenient for exploring all parts of Mumbai.It's delightful to know that you enjoyed the unexpectedly lovely skyline view from your room's huge window. We strive to provide our guests with memorable experiences, and it's fantastic to hear that we were able to exceed your expectations in this regard.We're especially glad to hear that you found our shower to be the best in India! Providing comfort and convenience to our guests is always our top priority, and we're pleased that our amenities met your satisfaction.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Mumbai!Regards,General ManagerAdiva Residency Beacon, Mumbai

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very recommendable!
very well managed hotel. clean rooms with very comfortable bed and bedding. furnishings overall a bit dated but in good condition. extremely friendly and helpful staff and excellent service. breakfast buffet basic but good. wifi could be more consistent. overall a great experience especially in this budget category!! would return here anytime.
Stayed 5 nights in Jan 2024
Response from General Manager on 7 Mar 2024
Dear Jakob,Thank you for sharing your experience with us! We are delighted to hear that you found our hotel to be very well managed and that you enjoyed the cleanliness and comfort of our rooms, especially the comfortable bed and bedding.We appreciate your feedback regarding the furnishings, and we are continuously striving to enhance the overall ambiance of our property while maintaining its good condition.It's wonderful to know that you found our staff to be extremely friendly and helpful, and we're thrilled that you received excellent service throughout your stay. Your kind words truly motivate us to continue delivering exceptional hospitality to all our guests.Regarding the breakfast buffet, we're glad to hear that you found it to be basic but good. We are always looking for ways to improve, and we will take your feedback into consideration to enhance our breakfast offerings.We apologize for any inconvenience you experienced with the consistency of the WiFi. Please rest assured that we will look into this matter to ensure a more reliable connection for our guests in the future.Thank you for choosing to stay with us, and we would be honored to welcome you back anytime during your future visits to our city.Regards,General ManagerAdiva Residency Beacon, Mumbai

10/10 Excellent

Jainika

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and supportive also the breakfast was very tasty. Jainika
Stayed 1 night in Jan 2024
Response from General Manager on 7 Mar 2024
Dear Jainika,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience during your stay at our hotel.It's fantastic to know that you found our staff to be super friendly and supportive. Providing exceptional service and ensuring our guests feel welcome and well taken care of is our top priority, and we're delighted that our team exceeded your expectations.We're also pleased to hear that you enjoyed the tasty breakfast offerings. We strive to provide a variety of delicious options to start our guests' days off right, and it's wonderful to know that you found it enjoyable.We truly appreciate your kind words, and we hope to have the pleasure of welcoming you back for another great stay in the future!Regards,General ManagerAdiva Residency Beacon, Mumbai

10/10 Excellent

mahmedharun

Stayed 3 nights in Jan 2024
Response from Front Office Manager on 11 Mar 2024
Dear Guest,Greetings from Adiva Residency Beacon Grant Road Mumbai !!Thank You for your valuable feedback and we are pleased to hear that you were happy with the overall experience of your stay with us. We are pleased to read that you had an exceptional stay and glad that you enjoyed the services of our courteous staff. Your generous appreciation is very encouraging and will motivate us to scale greater heights towards excellence.We look forward to welcoming you again.Yours Sincerely,Mohit SawantFront Office Manager

10/10 Excellent

Hitesh

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good stay with family
Stayed 3 nights in May 2023
Response from Front Office Manager on 11 Mar 2024
Dear Guest,Greetings from Adiva Residency Beacon Grant Road Mumbai !!Thank You for your valuable feedback and we are pleased to hear that you were happy with the overall experience of your stay with us. We are pleased to read that you had an exceptional stay and glad that you enjoyed the services of our courteous staff. Your generous appreciation is very encouraging and will motivate us to scale greater heights towards excellence.We look forward to welcoming you again.Yours Sincerely,Mohit SawantFront Office Manager

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good near and clean place, just that the area and approach is quite crowded
Stayed 2 nights in Feb 2023
Response from Front Office Manager on 20 Mar 2024
Dear Guest,Greetings from Adiva Residency Beacon Grant Road Mumbai !!Thank You for your valuable feedback and we are pleased to hear that you were happy with the overall experience of your stay with us. We are pleased to read that you had an exceptional stay and glad that you enjoyed the services of our courteous staff. Your generous appreciation is very encouraging and will motivate us to scale greater heights towards excellence.We look forward to welcoming you again.Yours Sincerely,Mohit SawantFront Office Manager

8/10 Good

Hillary

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The only comfortable bed we had on our whole trip! Too bad it was only for one night. Strange not to have any room service in such a "fancy" hotel. Plenty of food options on the street though. Cleaning could be better. Our fridge was filled with somebody else's leftovers and there was a bag of old rolls in the corner of the room behind a chair. Also, somewhat quieter than other hotels we have stayed at in Mumbai. Maybe because we were on the 11th floor. Staff was effective, if not overly friendly.
Response from Front Office Manager on 20 Mar 2024
Dear Ms. Hillary,Greetings from Adiva Residency Beacon Grant Road Mumbai !!Thank You for your valuable feedback and we are pleased to hear that you were happy with the overall experience of your stay with us. We are pleased to read that you had an exceptional stay and glad that you enjoyed the services of our courteous staff. Your generous appreciation is very encouraging and will motivate us to scale greater heights towards excellence.We look forward to welcoming you again.Yours Sincerely,Mohit SawantFront Office Manager

6/10 Okay

Simon

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Könnte besser sein
Das Personal ist nicht wirklich hilfsbereit und arbeitet sehr langsam. Check/in dauerte 45 min. Wäsche waschen 72h. Bettwäsche war im ersten Zimmer nicht gewechselt, worauf wir ein anderes, sauberes Zimmer bekommen haben.
Stayed 4 nights in Feb 2023
Response from Front Office Manager on 20 Mar 2024
Dear Mr. Simon,Greetings from Adiva Residency Beacon Grant Road Mumbai!!Thank you for taking time to share your experience with us. We are distressed to read your review and learn that your experience was not up to your expectations. We value your feedback and sincerely apologize for the inconvenience caused. Your suggestions and sentiments are valuable to us.At Adiva Residency Beacon we strive to provide a superior standard of service and we are most concerned with the satisfaction of all our guests. Rest assured, we have taken a serious look into your feedback and strengthen our focus on training in the specific areas that your review has highlighted as guest satisfaction is the utmost priority for us.Thank you once again for your feedback and request you to give us an opportunity to serve you better with a satisfactory stay experience of all your future stays.We look forward to welcoming you again.Yours Sincerely,Mohit SawantFront Office Manager