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They charge me for parking 10$ each night and I think is not far
Alireza
Stayed 3 nights in May 2024
Response from Elijah on 10 May 2024
Dear Alireza,Thank you for leaving a review of Staybridge Suites Everett - Paine Field!We will share your concerns about our 10 per night parking fee with management.We hope to serve you again soon!
8/10 Good
Becky
Travelled with family
6 May 2024
Liked: Cleanliness, staff & service
Friendly staff nice bar
Becky
Stayed 1 night in May 2024
Response from Adam on 7 May 2024
Becky,I am glad to hear that you enjoyed your stay with us. We take the interactions that our guests have with our staff very seriously, so I am pleased to learn that you found us to be friendly.We are also very proud of our new bar/restaurant, and are always eager to hear feedback concerning that space.What area(s) might we have done better with in order to earn a five out of five review?We always love to hear where are perceived weaknesses are so that we may continue to match and even exceed our guests' expectations.
10/10 Excellent
Teresa
29 Apr 2024
Liked: Cleanliness, staff & service
Teresa
Stayed 1 night in Apr 2024
Response from Adam on 30 Apr 2024
Teresa,Thank you for taking the time to leave us a positive review. Even though you graded us favorably, we still strive to stave off complacency, and know that there is always room for improvement.Is there anything that you feel we could have done better to make your stay more memorable, and leave you feeling appreciated?
Gerald,It doesn't look like we were able to impress you a great deal during your stay with us. I am sorry to hear that you rated your time with us as just "ok," as we strive to be better than that.Would you mind sharing with us the things where you felt we could have done, or at least done better in order for us to have made your stay more enjoyable?I would love to hear your feedback and challenge my team to improve where needed.I am sorry that our version of hospitality left you underwhelmed, and hope to create a better experience for you should you decide to give us another chance in the future.
Dear Daniel,Thank you so much for staying with us at Staybridge Suites Everett - Paine Field!We appreciate your kind comments about our hotel, and we hope to serve you again soon!
We stayed for the future of flight with two teens. Great location close to Boeing. It was safe area & clean hotel & staff friendly. I rated it a 4 bc breakfast was included but was only ok. Needed more selection like cereal, hash browns or potatoes. Other than that, it was great.
Shauna
Stayed 1 night in Mar 2024
Response from Elijah on 20 Mar 2024
Dear Shauna,Thank you for your review of Staybridge Suites Everett - Paine Field! We are so glad you enjoyed the staff and facilities. We hope to see you again soon!
Wonderful staff all around, super clean, good food for breakfast, and awesomely comfortable bed and sheets.
Larisa
Stayed 1 night in Feb 2024
Response from Elijah on 2 Mar 2024
Dear Larisa,Thank you for your amazing feedback on Staybridge Suites Everett - Paine Field!We are so glad you liked our staff, breakfast, bedding, and cleanliness. We hope to serve you again soon for your accommodation needs!
I liked the fact that it was very close to the venue we were attending.
MARTHA
Stayed 1 night in Jan 2024
Response from Elijah on 30 Jan 2024
Dear MARTHA,We are deeply appreciative of your review of Staybridge Suites Everett - Paine Field!We hope you come back soon!
10/10 Excellent
Shan
Travelled with partner
29 Jan 2024
Super kind & welcoming for a late evening check in off a late flight.
Shan
Stayed 1 night in Jan 2024
Response from Elijah on 30 Jan 2024
Dear Shan, Thank you for leaving a review of our property, Staybridge Suites Everett - Paine Field!We are glad you enjoyed our staff!We hope to serve you again soon!
10/10 Excellent
STEVE
26 Jan 2024
STEVE
Stayed 1 night in Jan 2024
Response from Elijah on 20 Mar 2024
Dear STEVE,Thank you for leaving a review of Staybridge Suites Everett - Paine Field!We hope to serve you again soon!
6/10 Okay
Korene
26 Jan 2024
Disliked: Staff & service
Just okay. Staff was not very friendly.
Korene
Stayed 1 night in Jan 2024
Response from Elijah on 26 Jan 2024
Dear Korene,We are devastated to learn that you had a sub-par experience with our staff. We would like additional details if possible. We hope that we can use your feedback to improve our team.
Greetings!Thank you for leaving a review of our property!We hope to see you again soon!
6/10 Okay
Gloria
Travelled with family and small children
15 Jan 2024
Disliked: Staff & service
Gloria
Stayed 1 night in Jan 2024
Response from Elijah on 18 Jan 2024
Dear Gloria,Thank you for leaving a review of Staybridge Suites Everett - Paine Field!We hope to serve you again soon, and if there is any specific feedback you would like to share with us, do not hesitate to reach out!
Dear Sharon,Thank you for staying at Staybridge Suites Everett - Paine Field!We deeply appreciate your feedback and we look forward to serving you again!
8/10 Good
Heather
26 Nov 2023
Heather
Stayed 4 nights in Nov 2023
Response from Elijah on 19 Dec 2023
Dear Heather,Thank you for staying at Staybridge Suites Everett - Paine FIeld! we appreciate your feedback and we hope to serve you again soon!
Sam, at the front desk, was fantastic and very helpful!
Alexander
Stayed 1 night in Oct 2023
Response from Elijah on 2 Nov 2023
Dear Alexander,Thank you for staying at Staybridge Suites Everett - Paine FIeld!We deeply appreciate your acknowledgement of our excellent front desk team!We hope you stay with us again soon!
Dear Laura,Thank you for leaving a review of your stay at Staybridge Suites Everett - Paine Field!We hope to serve you again in the near future.
4/10 Poor
Sarah
20 Oct 2023
Sarah
Stayed 3 nights in Oct 2023
Response from Elijah on 21 Oct 2023
Dear Sarah,We are deeply regretful that your stay was not satisfactory, and we would love to hear your feedback so that we can improve the guest experience.
Dear Lindsey,Thank you for leaving a review of your stay at Staybridge Suites Everett - Paine Field. We look forward to serving you again soon!
8/10 Good
Gillian
15 Oct 2023
Gillian
Stayed 3 nights in Oct 2023
Response from Elijah on 4 Nov 2023
Dear Gillian,Thank you for staying at Staybridge Suites Everett - Paine Field!We are grateful for your review, and we hope to serve you again in the near future.
Very family friendly. The room is very spacious and clean. It has free parking for hotel guests and complimentary hot breakfast. The only little shortfall in the room is the window curtain. It can hardly block out the light from outside.But we definitely will return to this place.
JIANYIN
Stayed 1 night in Oct 2023
Response from Elijah on 17 Oct 2023
Dear JIANYIN,Thank you for sharing your experience at Staybridge Suites Everett - Paine Field! We are grateful for your kind comments about our rooms and breakfast, and we are sorry you had issues with our blackout curtains. We will share your feedback with our team.
The property was decent but stayed here because of the pool which was out of service. The floor that we were on was a smoking floor or use to be but no one would admit it, smelled terribly hard to breathe, we have Athsma and the hotel was not sympathetic rather in denial.
For the money we paid for what was received felt like a complete rip off
Kazim
Stayed 1 night in Aug 2023
Response from Bryce on 25 Aug 2023
Kazim,I am so sorry to learn that your stay with us was less than enjoyable. It is truly unfortunate that you were unable to use our pool. We have worked very hard to eliminate all mention of our pool from as many booking sites as possible. I sincerely hope that our staff informed you that our guests have the option to use the pools of our nearby sister properties.Our property is in fact a non-smoking property on all floors, so I would like to assure you that you could not have been placed anywhere where smoking is permitted. We do take the issue of guests smoking in our rooms very seriously, and if that was not the response that you encountered, I wholeheartedly apologize.Thank you for taking the time to inform us of your experience. We will use your feedback in a manner that helps educate and train our staff in ways to improve our customer service. I have deposited 1,000 IHG rewards points into your account. I understand that this does not make up for a disappointing stay, but I hope it conveys our seriousness and dedication to not let experiences such as yours go unnoticed.Sincerely,Bryce NewmanFront Office ManagerStaybridge Suites - Mukilteo (Paine Field)
10/10 Excellent
Judith
15 Aug 2023
Judith
Stayed 1 night in Aug 2023
Response from Elijah on 9 Sept 2023
Dear Judith,Thank you for staying with us at Staybridge Suites Everett - Paine Field!We hope you choose us again for your accommodation needs.
8/10 Good
jessica
Travelled with family, Travelled with family and small children
Location was a bit away from I-5 but area was nice felt safe and clean.
jessica
Stayed 1 night in Aug 2023
Response from Elijah on 15 Aug 2023
Dear Jessica,Thank you for staying at Staybridge Suites Everett - Paine Field! We appreciate your comments about the cleanliness of our property. We look forward to serving you again in the near future!
Dear Lionel, Thank you for staying at Staybridge Suite Everett - Paine Field! We are glad you enjoyed our spacious rooms, and we look forward to serving you in the future.
Thank you for taking the time to provide us with feedback! We are so thrilled you enjoyed your stay with us. We look forward to seeing you again!
10/10 Excellent
Joseph
21 May 2023
Joseph
Stayed 1 night in May 2023
Response from Elijah on 13 Jun 2023
Thank you for staying at Staybridge Suites Everett - Paine Field! We appreciate your review and hope to serve you again in the near future!
10/10 Excellent
Brian
18 May 2023
Always clean and welcoming
Brian
Stayed 5 nights in May 2023
Response from BMuk on 18 May 2023
Thank you so much for taking the time to leave feedback! We appreciate it! We look forward to seeing you again!
10/10 Excellent
Agnes
Travelled with family
16 May 2023
Liked: Cleanliness, staff & service
2 bedroom was great for family of 5. The breakfast was fantastic and the staff very friendly. We were upset that the pool wasn’t open
Agnes
Stayed 1 night in May 2023
Response from Elijah on 21 May 2023
Dear Agnes,Thank you for leaving a glowing review of Staybridge Suites Everett - Paine Field. We are so glad you enjoyed our spacious rooms and friendly staff! We are deeply apologetic about our pool being down, and we are working to get the issue resolved. We hope to serve you again in the future.
Staff was very friendly and the rooms were clean. The pool area was not clean, the floor was disgusting with algae and cold. The hot tub was out of service.
Hotel has the best breakfast and social hour at night, but they need to upgrade their wine, it was horrible.
Verified traveller
Stayed 3 nights in Apr 2023
Response from Elijah on 13 Apr 2023
Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites EVERETT - PAINE FIELD.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
8/10 Good
Crystal
8 Apr 2023
Crystal
Stayed 1 night in Apr 2023
Response from Elijah on 5 May 2023
Thank you for leaving a review! We hope to have you back at Staybridge Suites again soon!