Hotel is nice and clean, really good for the price! the front desk service is pretty good, check-in was super easy, and they did reserve our room that far away from the street per my request. Breakfast is very simple: Including some cupcakes, cereal with milk and apple. The room service started in the late morning around 11am, we did put "Do Not Disturb" card outside the door when we were in our room in the morning, in the afternoon, before we left the room, we put "Please clean room" card outside our door, but when we back our room at night, our room wasn't get cleaned. We only stayed at this hotel for 2 nights, so it wasn't a big deal. Overall, we still had good experience with this hotel, very convenient for family travel. I will recommend this hotel. If the room service can improve a little bit, I would give this hotel 5 stars! We might visit again if next time we come back to Mountain View.