Outdoor pool, pool umbrellas, pool loungers
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Reviews of Aloft Mountain View

3 out of 5
Aloft Mountain View
840 E El Camino Real, Mountain View, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 738 reviews" "
Rating 8 - Good. 203 out of 738 reviews" "
Rating 6 - Okay. 62 out of 738 reviews" "
Rating 4 - Poor. 29 out of 738 reviews" "
Rating 2 - Terrible. 18 out of 738 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was really clean and nice
Stayed 1 night in May 2024
Response from Bernice on 28 May 2024
Dear Ruth,Thank you for taking time to write us a review! we are delighted to hear that you enjoyed your stay with us! I hope that you will choose to come back to our hotel whenever your travel brings you back to the area, hope to see you soon!

10/10 Excellent

PANCH

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Bernice on 28 May 2024
Dear Panch,Thank you for taking time to write us a review! we are delighted to hear that you enjoyed your stay with us! I hope that you will choose to come back to our hotel whenever your travel brings you back to the area, hope to see you soon!

6/10 Okay

Jenny

Stayed 1 night in May 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bernice on 27 May 2024
Dear Marisa,Thank you for taking your time to Write us a review. We are delighted to hear that you enjoyed your stay with us. we hope that to see you again soon!

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very nice property. I will definitely return!
Stayed 1 night in May 2024
Response from Bernice on 27 May 2024
Dear Hannah,Thank you for taking your time to Write us a review. We are delighted to hear that you enjoyed your stay with us. we hope that to see you again soon!

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here for a little get away . Love how parking was near rooms nice and quit environment. Staff were very nice . However i noticed the morning I was about to check out there was a leak on top of the bathroom.
Stayed 2 nights in May 2024
Response from Bernice on 27 May 2024
Dear Sasha,Thank you for taking time to write us a review! We are delighted to hear that you enjoyed your stay with us; unfortunately, the leaking was the problem to make your stay become perfect, and I am very embarrassed to that, however, the issue been addressed to the appropriate department, I hope to see you in the future to see our changes.

10/10 Excellent

Anthony, Oakland

👍
Stayed 1 night in May 2024
Response from Bernice on 27 May 2024
Dear Anthony, Thank you for taking your time to Write us a review. We are delighted to hear that you enjoyed your stay with us. we hope that to see you again soon!

10/10 Excellent

Simon, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Bernice on 27 May 2024
Dear Simon,Thank you for taking your time to Write us a review. We are delighted to hear that you enjoyed your stay with us. we hope that to see you again soon!

8/10 Good

Vania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doors from the shower would slide open when showering, so we had to hold the door while showering. And the shower head would be leaking.
Stayed 2 nights in May 2024
Response from Bernice on 27 May 2024
Dear Vania, Thank you for taking your time to write us a review. I'm so sorry to hear that your stay is less than perfect, the issue with the shower door been addressed to the appropriate department. I hope the shower door issue would not avoid you from coming back to us, hope to see you soon.

10/10 Excellent

Larena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bar and games
Stayed 1 night in May 2024
Response from Bernice on 27 May 2024
Dear Larena,Thank you for taking your time to Write us a review. We are delighted to hear that you enjoyed your stay with us. we hope that to see you again soon!

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean! Loved the vibes, felt safe and friendly staff
Stayed 1 night in May 2024
Response from Bernice on 27 May 2024
Dear Nellie, Thank you for taking your time to Write us a review. We are delighted to hear that you enjoyed your stay with us. we hope that to see you again soon!

10/10 Excellent

Nathaly

Liked: Staff & service, property conditions & facilities
Safe
Stayed 2 nights in May 2024
Response from Bernice on 6 May 2024
Dear Nathaly, Thank you for taking your time to write us a review. We are delighted to hear that you enjoyed your stay with us, and we look forward to seeing you again soon.

10/10 Excellent

guofeng, RENO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bernice on 7 May 2024
Dear Guo Feng, Thank you for taking time to write us a review regarding your stay. We are delighted to hear that you enjoyed your stay. please come back and stay with us again in the future whenever your travel bring you back to the area.

6/10 Okay

Emanuel

Stayed 1 night in Apr 2024

10/10 Excellent

Colbert, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and walkable neighborhood.
Stayed 1 night in Mar 2024
Response from Bernice on 19 Apr 2024
Dear Colbert,Thank you for your kind words, we are delighted to hear that you enjoyed your stay with us. On behalf of our Aloft Mountainview hotel team we thank you for choosing to stay with us and give us a good review! please come back in the future for whatever your purpose might bring you back in the area !!

10/10 Excellent

Ina, SAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in the heart of Silicon Vally. I arrived late/early in the morning. The check in staff Peal (spelling?) was efficient, helpful, and accommodating. Expedia app cant book the same day since it’s past midnight, she made a manual adjustment to get me checked in. The room and the area was quiet, well cleaned, and easy parking. She was patient in listening to my needs and help solve it accordingly and accurately. Some normal wear and tear on things. Housekeeping did a great job, super clean. Excellent hot shower temperature. A minor thing was at check out where the staff asked to verify my credit card again to the point that’s excessive. But he handled it professionally when i provided constructive feedback, which was appreciated because some may got upset and defensive. Feel comfortable recommending this hotel to others.
Stayed 1 night in Apr 2024
Response from Bernice on 7 Apr 2024
Dear Marcia, Thank you for taking time to write us a review, we are delighted that you enjoyed your stay with us and I will share this comment with the entire Aloft Mountainview team. We look forward to have you stay here with us again in the future. Thank you for staying with us !

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
It was great - the staff was friendly and courteous - clean facilities - awesome time playing games in the Lobby!
Stayed 4 nights in Mar 2024
Response from Bernice on 6 Apr 2024
Dear Daren, Thank you for taking your time to write us a review! We are delighted to hear that you enjoyed your stay with us! I will share this encouraging news with my team and I hope to see you again soon in the future whenever you are in the area !

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property are exquisite. Rooms are huge and amenities are very nice.
Stayed 2 nights in Mar 2024
Response from Bernice on 1 Apr 2024
Dear Ben, Thank you for taking time to write us a review! We are thrilled to hear that you enjoyed your stay with us, It's our goal to ensure that our guests are happy during their stay. We look forward to see you come back to the Aloft Mountainview whenever you are back to the area. Thank you again for your comment !

10/10 Excellent

Mirella, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It was very clean and in a great spot of the city. Our room was great and the front desk hosts were really nice and helpful. Kids enjoyed the pool. Will definitely stay here again
Stayed 2 nights in Mar 2024
Response from Bernice on 1 Apr 2024
Dear Mirella, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Mirella, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Very clean and the rooms were amazing. Kids loved the pool. The staff was very nice and helpful and the check-in personal
Stayed 3 nights in Mar 2024
Response from Bernice on 1 Apr 2024
Dear Guest, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Bernice on 1 Apr 2024
Dear Guest, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate and parking was great. Overall a great expereince with a super friendly staff.
Stayed 5 nights in Mar 2024
Response from Bernice on 30 Mar 2024
Thank you John for choosing to stay at Aloft Mountainview! On behalf of the entire Aloft Mountainview Team we thank you for your kind words and it's our pleasure to serve you! We look forward to have you back to our property some day in the future!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at aloft. I’m becoming a fan
Stayed 1 night in Mar 2024
Response from Bernice on 28 Mar 2024
Thank you, Tom for choosing to stay at the Aloft Mountainview. On behalf of the Aloft Mountainview team we thank you for your kind words, hope to see you soon for the upcoming whenever you are in the area! Again, thank you for choosing to stay with the Aloft Mountainview!

10/10 Excellent

Sesorya

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic lounge area
Stayed 2 nights in Mar 2024
Response from Bernice on 1 Apr 2024
Dear Sesorya, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Bernice on 1 Apr 2024
Dear Valeria, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Damian was great, he checked us in early, and was so kind and pleasant
Stayed 1 night in Mar 2024
Response from Bernice on 31 Mar 2024
Dear Guest, Thank you for taking your time to write us a review. On behalf of the entire team of Aloft Mountainview we thank you for your kind words, and I'm glad that you had a wonderful stay with us! We hope to see you back to the Aloft Mountainview in the future. Thank you

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here for the weekend! There was lots of parking, the room was modern and had many perks, and the staff was very friendly. Would definitely stay here again
Stayed 2 nights in Mar 2024
Response from Bernice on 31 Mar 2024
Dear Ms Chloe, Thank you for taking your time to write us a review. On behalf of the entire team of Aloft Mountainview we thank you for your kind words, and I'm glad that you had a wonderful stay with us! We hope to see you back to the Aloft Mountainview in the future. Thank you

10/10 Excellent

Deepak, South San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Mar 2024
Response from Bernice on 1 Apr 2024
Dear Deepak, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Pouaki

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Would love to come back !
Stayed 1 night in Mar 2024
Response from Bernice on 1 Apr 2024
Dear Guest, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

10/10 Excellent

Nasr

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Bernice on 1 Apr 2024
Dear Nasr, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

8/10 Good

Mark, NY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really need smart TVs. But the rooms are big, the gym was nice, the staff was really friendly.
Stayed 1 night in Feb 2024
Response from Bernice on 31 Mar 2024
Dear Guest, Thank you for taking your time to write us a review. On behalf of the entire team of Aloft Mountainview we thank you for your kind words! your feedback is crucial to our success we will the suggestion seriously and the change will come. We look forward to WOW you when you stay with us in future.

10/10 Excellent

Deepak, Concord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Feb 2024
Response from Bernice on 1 Apr 2024
Dear Deepak, Thank you for taking your precious time for the review. We are glad to hear that you enjoyed your stay with us. We look forward to have you back staying with us in the future. Thank you again for choosing to stay at the Aloft Mountainview.

6/10 Okay

anjani

Stayed 4 nights in Jan 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023

10/10 Excellent

Deepak, Concord

Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute little hotel vibe with a nice lobby and games with full bar and restaurants available during certain times. The staff was super friendly and even brought me a microwave to my room when I requested it. The rooms are super spacious, nice and clean. The only thing I would say, is the beds make noise when you’re laying on them or turning, which kind of sucked but other than that 10/10! My new fav staycation hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a very relaxed, laid-back feeling throughout the property. Room was massive and very welcoming. Looked and felt definitely more than i paid. Will plan to book again
Stayed 2 nights in Dec 2023

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Franklin

Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Stayed 1 night in Oct 2023

10/10 Excellent

Colbert, Honolulu

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel and good location.
Stayed 2 nights in Oct 2023

10/10 Excellent

anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like its cleanliness but don't some noise made from the late check-in of young guests.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Aarti, Ashburn

Stayed 3 nights in Sep 2023

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Uwadiale

Clean with excellent service
Stayed 4 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lindsay

Stayed 1 night in Sep 2023

8/10 Good

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person at the front desk really helped me out of a tough spot. Sooooo appreciated
Stayed 2 nights in Aug 2023