First, i notified them i had an additional person with me (3 total) and they still have us a room with one full size bed. I called front desk to see if they had a rollaway bed... no. So then i called to see if we could get a room with 2 beds... sure fit an extra fee. No problem. I go and pay the fee, get the key cards, and get our stuff to the room. Getting the door open was a struggle, but we got in. Then we ventured out on the town, and when we got back, the struggles continued. We used the key card, unlocked the door, then turned the doorknob, which came off in my hand. I was livid at this point. I went to the lobby, and wanted a refund so i could go somewhere else. They refused the refund, and said they'd have someone open the door so we could get our stuff out. In the meantime, they did open another room so we had somewhere so be while we waited on our stuff. Ironically, we could watch while they broke into the room our stuff was locked in. After we were able to get our stuff, we got settled in the third room of the night. We found that the tv didn't work in that room. (No shocker at this point.) Then also found out that the toilet was plugged up and wouldn't flush. I wasn't about to complain at that point. I just wanted sleep. I was never happier to leave a motel in all my life.