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Reviews of Memorytown USA

3 out of 5
Memorytown USA
432 Grange Rd, Mount Pocono, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 269 reviews" "
Rating 8 - Good. 74 out of 269 reviews" "
Rating 6 - Okay. 25 out of 269 reviews" "
Rating 4 - Poor. 12 out of 269 reviews" "
Rating 2 - Terrible. 11 out of 269 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained Quiet and romantic
Stayed 2 nights in May 2024

4/10 Poor

Kandy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Unclean fireplace caused room to smoke up. Smoke detector went off all night due to dead battery.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique, lovely property! Our second year choosing Memorytown for our trip to the Poconos. Incredibly beautiful, clean cabins with such a welcoming, friendly staff at the front office! A ! Will be back next year!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poconos cabin
So quiet and peaceful a cabin off the beaten path in the Poconos with an amazi g restaurant on site.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding at the facility. Everything was wonderful.
Stayed 1 night in Jan 2024

8/10 Good

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Check out 10:00 AM, too early to check out, all other hotels check out time is 11:00. Limited parking spaces.
Stayed 1 night in Dec 2023

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Clarissa

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay if you want to relax in a rural area that also offers so many outdoor activity options within a short distance.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the off season so we had a nice quiet private getaway. There were a few other guests staying there but the locations kept our stay very private and relaxing. Perfect fall colors around the lake was a plus
Stayed 1 night in Oct 2023

10/10 Excellent

Janene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Stayed 1 night in Sep 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and quite the staff was very helpful room was nice and clean.
Stayed 2 nights in Aug 2023

10/10 Excellent

Heather

Stayed 1 night in Jul 2023

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best places I’ve ever been and I travel all over the world.
Stayed 1 night in Jul 2023

6/10 Okay

Nahrin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Paid $286 for one night. Check in is 4, check out 10am. Never had the experience where I wasn’t able to checkout a half hour later than the given checkout time. Was very disappointed
Stayed 1 night in Jul 2023

8/10 Good

Zhaobang

Stayed 1 night in Jun 2023

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Dominick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, large rooms. Would definitely come back!
Stayed 1 night in Jun 2023

10/10 Excellent

Katherine

Stayed 2 nights in Jun 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked a railing on the stairs Would have loved a Wi-Fi hookup Cable tv would be nice
Stayed 3 nights in May 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bountiful
Stayed 2 nights in May 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful experience! The cabin was so pretty, clean and comfy! The reception staff was very welcoming... the entire grounds are so well kept and beautiful! We'll definitely book here again for our next Poconos event! Highly recommend! A property!
Stayed 2 nights in Apr 2023

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to get away. Nice private single cabins available. Quiet and Clean.
Stayed 1 night in Mar 2023

10/10 Excellent

John

Stayed 1 night in Mar 2023

10/10 Excellent

Amy

Stayed 1 night in Mar 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Mar 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin was very clean and it was a nice short stay. We’ll be coming back. Wish the price was a bit cheaper but we enjoyed the quick stay.
Stayed 1 night in Feb 2023

10/10 Excellent

James

Stayed 3 nights in Feb 2023

10/10 Excellent

Kemar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was more than professional, welcoming and helpful. The cabin room with the fire place was so comfortable and intimate. The restaurant on premises was 5/5, staff was great, food was on point from appetizers to main course. They also helped me made my proposal to my newly fiancé a success. Can’t wait to come back for the bachelor party 😊. Thank you Memory town for this amazing memory and experience.
Stayed 1 night in Feb 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cabin. We were right beside the lake. Beautiful views all around us. The fireplace in our room was nice end to the evening
Stayed 1 night in Feb 2023

10/10 Excellent

Sara

Stayed 1 night in Jan 2023

10/10 Excellent

Kaylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I came here for a 3 day snowboarding trip to Camelback. We didn't want to stay on property and I ended up finding Memorytown through Expedia and I am so happy that I did! It was a lovely experience. We got a regular cabin that had a fireplace and was right by the lake. It was cozy and perfect when coming back from snowboarding all day. It was clean and the staff was exceptional - even when our keys wouldn't work and when we needed additional towels. Additionally, the location is perfect, it is close enough to attractions and restaurants, but far away enough to feel like you are secluded. The only things that other people should consider: 1. There is no maid service through your stay, so you have to keep the room clean on your own. 2. At the time that we went in December, all of the water reeked of sulfur and made the entire cabin smell.

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it, nice quote and relax place to stay for a weekend
Stayed 2 nights in Nov 2022
Response from Memorytown on 7 Dec 2022
Thank you Pamela! Happy to hear you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was amazing 2nd time visiting with my girlfriend and always a nice experience always something to do.Water edge restaurant always makes our stay that much greater with an amazing atmosphere and food this second visit a birthday dinner for the girlfriend and staff was amazing with us.
Stayed 3 nights in Nov 2022
Response from Memorytown on 7 Dec 2022
Thank you Marco! We hope to see you again soon!

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was like camping without camping.
Stayed 2 nights in Nov 2022
Response from Memorytown on 7 Dec 2022
Thank you for your review! We hope to see you again!

10/10 Excellent

lisa

Liked: Staff & service, amenities, property conditions & facilities
Perfectly charming and welcoming staff. My only suggestion would be to have cream for the in-house and Lobby coffee. But other than that absolutely perfect
Stayed 1 night in Nov 2022
Response from Memorytown on 7 Dec 2022
Thank you for your feedback Lisa we are glad you enjoyed your stay!

10/10 Excellent

Dayana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El sitio es perfecto para que el amor crezca. Muy romántico!
Stayed 1 night in Oct 2022
Response from Memorytown on 3 Nov 2022
Thank you!

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area!
Stayed 2 nights in Oct 2022
Response from Memorytown on 3 Nov 2022
Thank you!

10/10 Excellent

Janine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone so nice, couldn't do enough for you. Lori was amazing.
Stayed 1 night in Oct 2022
Response from Memorytown on 3 Nov 2022
We're happy you enjoyed everything! Thank you for your review.

10/10 Excellent

Bradley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a wedding. I called a few days prior to let them know Inwould be on the road for a few hours before I reached the hotel and asked if it would be okay to check-in before 4PM and they were very nice and accommodating.
Stayed 1 night in Sep 2022
Response from Memorytown on 3 Nov 2022
Thank you for your review!

10/10 Excellent

rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Memorytown on 6 Sept 2022
Thanks for your review!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfortable rooms and a great stay!
We were so pleased by our stay at Memorytown! We had been a little nervous that the place would be kitschy because of the name (sorry! LOL), but we were totally thrilled by our stay! We had stayed for a single night before picking up our kids from camp and wanted an affordable hotel close to the Mt. Airy Casino for one last night of fun before the kids rejoined us. This hotel was beyond perfect! When we checked in, the front desk gave us an exceptionally helpful list of places to eat in the area, a list of activities to do where you could get a discounted rate (like wine tours and axe throwing, etc.), a menu from their restaurant and a map of the grounds (huge!). I have never had such a helpful packet for a stay before! Our room was positively ginormous, sparkling clean, and nicely appointed. The beds were *extremely* comfortable and temperature control was spot on. Literally our only nit about the place was that the only food option on-premises was a very expensive, fine-dining waterfront restaurant. The menu looked amazing for a special event or occasion, but for a bite to eat when we arrived starving after a long drive, it was simply way too expensive (ie $12 appetizers and $30-$40 entrees). But for a nice dinner out it looked terrific. The map showed us the wide array of amazing accommodations including “glamping” and family cabins. We are definitely going to check them out for a future trip with friends and/or family! You won’t be disappointed by your stay here
Stayed 1 night in Aug 2022
Response from Memorytown on 6 Sept 2022
Thank you for your review! We're glad you enjoyed your stay.

4/10 Poor

Oleg

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
the rooms are small and way overpriced. there was a smell of mold in my room and we had to open all windows for several hours to get room somewhat ventilated. make sure you wake up early to get hot water running, otherwise enjoy whats left..
Stayed 1 night in Aug 2022
Response from Memorytown on 6 Sept 2022
Hi Oleg,We're sorry you did not enjoy your stay. We were unaware that you had any issues with the room or we would have happily remedied them. We hope you give us another chance. Have a pleasant day,

6/10 Okay

Katya

Travelled with family
The nature is beautiful but you feel that the service is somehow lacking.
Stayed 2 nights in Aug 2022
Response from Memorytown on 12 Aug 2022
Thank you for your review and we hope you visit us again.

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new hidden gem
We were beyond pleased with our stay there. I loved everything!!! I’ve been home for 1 day, and I will be calling tomorrow to book another weekend this month. That’s how much I loved my stay.
Love the little cabins!
Stayed 1 night in Jul 2022

10/10 Excellent

deanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd trip
Love it here. My daughter got married here during pandemic and this was a trip back. Quiet and peaceful. Close to things to do . Cant wait to go back
Stayed 2 nights in Jul 2022
Response from Memorytown on 11 Aug 2022
Thank you so much for your review and we hope to see you again soon!

10/10 Excellent

Mansoo

Stayed 1 night in Jul 2022

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. Very cozy and quiet. Beautiful area.
Stayed 3 nights in Jul 2022
Response from Memorytown on 27 Jul 2022
Thank you! We hope to see you again in the near future!

10/10 Excellent

Brooke

Stayed 1 night in Jul 2022