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Reviews of Arkana Motor Inn & Terrace Apartments

2.5 out of 5
Arkana Motor Inn & Terrace Apartments
201 Commercial Street East, Mount Gambier, SA

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 368 reviews" "
Rating 8 - Good. 169 out of 368 reviews" "
Rating 6 - Okay. 26 out of 368 reviews" "
Rating 4 - Poor. 5 out of 368 reviews" "
Rating 2 - Terrible. 2 out of 368 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and spacious Well resourced & very comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

sony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Brooke

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our appartment was everything we needed, having the ability to wash our baby’s dirty clothes and even dry them was just amazing after holidaying in Adelaide and having to find laundry mats it just took the pressure off and allowed us to enjoy our time in Mount Gambia. The rooms were a great size and had everything we needed to be self sufficient. The beds were relatively comfortable and just loved our stay will be booking again and recommending them when we go visit family !!
Stayed 1 night in Mar 2024

10/10 Excellent

jeffrey, geelong

Stayed 1 night in Feb 2024

8/10 Good

Hong

Travelled with group
Liked: Cleanliness, staff & service
Nice and clean but if kitchenette has a small sink would be more convenient esp when there are 4 people waiting to use bathroom
Stayed 2 nights in Jan 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy, everything we needed for a short stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are clean and large, i did find that the rooms were a little noisy that you can hear whats going on around you, especially when cars come and go as the car park has loose stones. Close to shops and pubs
Stayed 1 night in Jan 2024

8/10 Good

Andrew, Gungahlin

Liked: Cleanliness, staff & service
Quite area of town. Well presented hotel though dated.
Stayed 1 night in Dec 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the outside of the property fool you! Once inside…. Huge room. Spotlessly clean. Good heating/aircon. Very comfortable bed. Very clean bed linen. Modern fixtures and fittings. Same goes for bathroom. Modern, spotlessly clean. Everything worked. Will definitely stay here again if I’m in Mount Gambier.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, helpful and efficient. Room was clean and tidy with everything we needed. Would recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dannika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Jarmanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel
Stayed 1 night in Oct 2023

8/10 Good

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & well presented - will stay again
Stayed 1 night in Oct 2023

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and everything we needed, Veru good room and bed, plenty of room
Stayed 2 nights in Aug 2023

8/10 Good

Annette, HARROGATE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly. The motel was clean. No defined parking for the allocated room, which could easily be rectified with some line markings
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Donald

Business traveller
Great location. Large room with comfortable beds and bathroom facilities
Stayed 2 nights in Aug 2023
Response from Arkana Staff on 22 Aug 2023
Thanks for the review, Donald! We are glad you enjoyed your stay with us.

8/10 Good

Chantal

Stayed 1 night in Jun 2023
Response from Arkana Admin on 19 Jul 2023
Thanks for leaving us a review Chantal!

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Arkana Staff on 5 Jul 2023
Thanks for the review, Mark!

8/10 Good

jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the area - quiet and comfortable
Stayed 2 nights in May 2023
Response from Arkana Admin on 5 Jul 2023
That's great to hear, Jean! Thanks for taking the time to leave us a review. We hope to see you back again soon.

8/10 Good

Selina

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Well located close to shopping and other sights. The room was spacious and comfortable. Indoor swimming pool was great. Parking was easy as was check in/check out.
Stayed 1 night in Apr 2023
Response from Arkana Staff on 5 Jul 2023
That's great to hear, Selina! Thanks for the review and we look forward to welcoming you back to the Arkana.

8/10 Good

WAI LING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good locations
Stayed 1 night in May 2023
Response from Arkana Staff on 5 Jul 2023
Happy to hear you had a nice stay with us!

10/10 Excellent

Santisuk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean with lots of amenities. We were greeted with very friendly service and thoroughly enjoyed our stay. We’ll definitely be staying there again.
Stayed 1 night in May 2023
Response from Arkana Staff on 5 Jul 2023
Thanks so much for the lovely review, Santisuk! We look forward to welcoming you back.

8/10 Good

Rosslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Arkana Admin on 5 Jul 2023
We appreciate you taking the time to leave us a review, Rosslyn!

8/10 Good

Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good communication with the reception
Stayed 1 night in Apr 2023
Response from Arkana Admin on 5 Jul 2023
Great to hear, Liang. We look forward to welcoming you back to the Arkana.

10/10 Excellent

Suzette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent, very clean, nice walk to town centre ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2023
Response from Arkana Admin on 5 Jul 2023
Wonderful to hear Suzette! Thanks for the lovely review!

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Arkana Admin on 5 Jul 2023
Thanks for the review, Geoffrey!

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean. Breakfast was superb 👌
Stayed 1 night in Mar 2023
Response from Arkana Admin on 27 Mar 2023
Hi Peter,Thanks for your great comment we thrive to do our best

10/10 Excellent

Aesel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had and amazing overnight stay ⭐️⭐️⭐️⭐️⭐️ Accessible location, our room was clean and fresh, Lovely staff, friendly and warm welcome, plus the indoor heated pool and the bbq area ⭐️⭐️⭐️⭐️ Great value for money, definitely recommend this place and we’ll come back for sure.
Stayed 1 night in Mar 2023
Response from Arkana Admin on 27 Mar 2023
Hi Aesel,Thanks for a great comment we thrive to do our best

8/10 Good

Gregory

Stayed 2 nights in Mar 2023
Response from Arkana Admin on 5 Jul 2023
Thanks for the review, Gregory!

10/10 Excellent

Jono

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean affordable and comfortable, staff were fantastic and very accomodating. 10/10
Stayed 1 night in Mar 2023
Response from Arkana Admin on 15 Mar 2023
Thanks for the review Jono, so happy to hear you enjoyed your stay!

10/10 Excellent

Glenn

Stayed 2 nights in Mar 2023
Response from Arkana Admin on 5 Jul 2023
Thanks for leaving us a great review, Glenn! Happy you enjoyed your stay with us, and we look forward to welcoming you back.

10/10 Excellent

jeffrey, geelong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for our stay in Mount Gambier. Easy walk to supermarket and CBD.
Stayed 1 night in Feb 2023
Response from Arkana Admin on 15 Mar 2023
Great to hear you enjoyed your stay with us Jeffrey!

2/10 Terrible

Lauren

Travelled with family
Disliked: Staff & service, amenities
complained the toilet keep refilling very noticeable at night could not get sleep complained to staff nothing done about it
Response from Arkana Admin on 15 Mar 2023
We're sorry to hear you didn't enjoy your stay at the Arkana. Thank you for letting us know there was an issue with the toilet as we have now resolved this.

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Arkana Admin on 5 Jul 2023
Thank you for taking the time to leave us a review, Karen!

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy late check in and was lovely to walk into a nice neat clean and fresh smelling motel. I’ve stayed at 3other motels in Mt Gambier before and this one was by far the cleanest and nicest as it seemed to me they keep everything maintained and set out well.
Stayed 1 night in Jan 2023
Response from Arkana Admin on 15 Mar 2023
Thanks so much for your lovely words Cindy, we are glad to hear you enjoyed your stay with us!

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Arkana Admin on 5 Jul 2023
Thanks so much for the 10/10 review, Terry! We are happy you enjoyed your stay with us.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. We arrived in motorbikes and and the lovely receptionist changed our room so we could park our bikes out the front of our room and keep an eye on them. It's an easy walk to town and the room was very clean. If passing this way again we would certainly stay again.
Response from Arkana Admin on 12 Jan 2023
Thank you for taking the time to leave this wonderful reveiw .We're glad you enjoyed your stay and look forward to seeing you again.

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was neat and tidy, very helpful when we checked in.
Response from Arkana Admin on 12 Jan 2023
Thank you for taking the time to leave a review.We look forward to seeing you in the future.

8/10 Good

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Property well kept. Clean rooms. Lots of space. Pool Walking distance to shops. Would happily stay here again.
Response from Arkana Admin on 12 Jan 2023
Thank you for your kind review.

10/10 Excellent

June

Stayed 1 night in Dec 2022
Response from Arkana Admin on 14 Dec 2022
Thanks for the review June, we are glad you enjoyed your stay!

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Kyra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but small room. Good motel style accommodation.
Stayed 1 night in Nov 2022