Check-in/check-out kiosk

Reviews of La Quinta Inn & Suites by Wyndham Moscow Pullman

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1002 reviews" "
Rating 8 - Good. 312 out of 1002 reviews" "
Rating 6 - Okay. 105 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ben

Liked: Property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from Bill M on 27 Apr 2024
Thank you for taking the time to provide your feedback. We're pleased to hear that you had a positive experience overall during your stay with us.If there are any specific areas where you feel we could improve and earn that extra star for a perfect score, please feel free to share your feedback with us. We're always looking for ways to enhance our guests' experiences.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, renovated and close to UI campus.
Stayed 3 nights in Apr 2024
Response from Bill M on 27 Apr 2024
We're thrilled to hear that you found our hotel clean, renovated, and conveniently located near the UI campus! Providing a comfortable and convenient stay for our guests is our top priority, and we're glad that we met your expectations in these areas.Your feedback is greatly appreciated, and we're delighted that you enjoyed your experience with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future. Thank you for choosing to stay with us!

8/10 Good

Kelsey

Travelled with partner
Liked: Amenities
Easy location, plenty of car parking. Good breakfast. Average cleanliness.
Stayed 2 nights in Apr 2024
Response from Tanya on 15 Apr 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found our location convenient and that you had plenty of parking available during your stay. We're also glad that you enjoyed our breakfast offerings.However, we apologize for any shortcomings in cleanliness that you experienced. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we will address your concerns with our housekeeping team to ensure that our standards are consistently met.Your feedback is invaluable to us as we continually strive to improve our services and facilities. If there's anything else we can do to enhance your experience or if you have any further comments or suggestions, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more satisfying stay in the future.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property and when I visit family in Moscow this is where I plan on staying. Staff is friendly and the location is good. I was impressed by how clean everything was.
Stayed 1 night in Apr 2024
Response from Tanya on 16 Apr 2024
That's wonderful to hear! I'm thrilled that you enjoyed your stay at our property in Moscow. Your feedback about our friendly staff, great location, and cleanliness means a lot to us. I'll make sure to share your kind words with the entire team. We can't wait to welcome you back during your next visit to Moscow! If there's anything specific you'd like us to do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
wine and cheese hour each night was an unexpected and fantastic surprise
Stayed 2 nights in Apr 2024
Response from Tanya on 8 Apr 2024
We're thrilled to hear that you enjoyed our wine and cheese hour! At our hotel, we strive to provide unexpected delights and added touches to enhance our guests' experiences, and we're delighted that this offering was a fantastic surprise for you.Your satisfaction is our priority, and we're delighted that our wine and cheese hour added an extra layer of enjoyment to your stay. We appreciate your feedback and hope to continue exceeding your expectations in the future.If there's anything else we can do to make your stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Thank you for choosing to stay with us!

10/10 Excellent

Jansy

Liked: Cleanliness, staff & service, property conditions & facilities
Was great!
Stayed 2 nights in Apr 2024
Response from Tanya on 8 Apr 2024
We're delighted to hear that you had a great experience during your stay! Providing excellent service and ensuring our guests have a wonderful time is our top priority.If there's anything specific that made your stay great or if there's anything else we can do to make your future stays even better, please feel free to let us know. Your feedback helps us continually improve and deliver exceptional experiences to all our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience in the future!

4/10 Poor

Puneet

Travelled with family and small children
Liked: Staff & service
Bathrooms are disappointing. Tv didn’t work. Honestly probably would not stay again.
Stayed 2 nights in Apr 2024
Response from Tanya on 8 Apr 2024
I'm sorry to hear about your disappointing experience during your recent stay. It's important to us that our guests have a comfortable and enjoyable experience, and I apologize for any inconvenience you encountered with the bathrooms and TV not working properly.Regarding the bathrooms, we take cleanliness and maintenance seriously, and we will address any issues to ensure that our facilities meet the highest standards of cleanliness and functionality. Additionally, we will investigate the issue with the TV to ensure that it is promptly resolved for future guests.We appreciate your feedback, as it helps us identify areas where we can improve our services and facilities. If there's anything else you would like to share or if there's anything we can do to make it up to you, please don't hesitate to reach out to us directly.We hope you will reconsider and give us another chance to provide you with a more positive experience during any future stays. Thank you for bringing these issues to our attention, and we apologize again for any inconvenience you experienced.

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, friendly and helpful. It was a nice comfortable property. Plenty of seating for enjoying my morning coffee. The only thing I would change is to have the bed linens come up to my chin line. (I needed a sweatshirt to stave off the chill.)
Stayed 2 nights in Apr 2024
Response from Tanya on 8 Apr 2024
We're thrilled to hear that you had a pleasant experience during your stay! Our team works hard to provide excellent service and create a comfortable environment for our guests, and we're glad to hear that they met your expectations.Thank you for your feedback regarding the bed linens. We appreciate your suggestion and will take it into consideration as we strive to continuously improve our accommodations and ensure the comfort of our guests.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another comfortable and pleasant experience!Thank you for choosing to stay with us!

10/10 Excellent

Kim

Liked: Staff & service, amenities
Chair was filthy
Stayed 1 night in Apr 2024
Response from Bill M on 7 Apr 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your input as it helps us to continually improve our services.I am terribly sorry to hear about your experience with the chair in your room. Please accept our sincerest apologies for any inconvenience this may have caused. Maintaining cleanliness and comfort for our guests is of the utmost importance to us, and we regret that we fell short of meeting your expectations in this instance.Rest assured, I have shared your feedback with our housekeeping team to ensure that appropriate measures are taken to address this issue and prevent it from occurring in the future.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a much-improved experience. If there is anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know.Once again, thank you for your feedback, and we hope to have the pleasure of serving you again in the future.

8/10 Good

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and average confitablw and affordable Breakfast very simple slight disappointment
Stayed 2 nights in Mar 2024
Response from Bill M on 5 Apr 2024
Thank you for providing feedback on your recent breakfast experience at Laquinta in Moscow. We appreciate your honesty and want to ensure that we continue to meet and exceed our guests' expectations.I'm sorry to hear that your breakfast experience was not entirely satisfactory. We strive to provide a comfortable and enjoyable dining experience for all our guests, and I regret that we fell short of delivering on this occasion.Your comments have been shared with our breakfast team, and we will explore ways to enhance our offerings to better meet your expectations in the future. Your feedback is invaluable to us as we work towards continuously improving our services.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 Excellent

Christa

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent service great prices
Stayed 3 nights in Mar 2024
Response from Bill M on 6 Apr 2024
I hope this message finds you well.Thank you so much for your kind words about our service and prices! We're delighted to hear that you had a positive experience during your stay at the Laquinta in Moscow.Providing excellent service at great prices is something we strive for, and it's always rewarding to receive feedback that confirms we're meeting our goals. Your satisfaction is our top priority, and we're thrilled that we could make your stay enjoyable and affordable.We truly appreciate your patronage and hope to have the pleasure of welcoming you back to the Laquinta by Wyndham in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Thank you once again for choosing Laquinta in Moscow. We look forward to serving you again soon!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying here. Friendly staff and clean room.
Stayed 1 night in Mar 2024
Response from Tanya on 2 Apr 2024
We're delighted to hear that you enjoy staying with us! Providing a friendly atmosphere and clean accommodations is our priority, and we're glad to hear that we've met your expectations in these areas.Thank you for your kind words about our staff and the cleanliness of our rooms. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.If there's anything else we can do to make your stays even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a comfortable and memorable experience with us each time you visit. Thank you for choosing to stay with us!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Matt, the morning cook, was awesome! Great food and willing to chat.
Stayed 2 nights in Mar 2024
Response from Tanya on 2 Apr 2024
Thank you for your feedback, and we're thrilled to hear that Matt made such a positive impression on your stay! We're glad to hear that you enjoyed the great food and friendly conversation.We'll be sure to pass along your kind words to Matt and our culinary team. Feedback like yours motivates us to continue providing exceptional service and delicious meals for our guests.If there's anything else we can do to make your stays even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a fantastic experience with us each time you visit.Thank you for choosing to stay with us, and we look forward to welcoming you back soon!

10/10 Excellent

Bob, Driggs

Stayed 3 nights in Mar 2024
Response from Bill M on 17 Apr 2024
I hope this message finds you well.Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a wonderful experience during your stay with us at Laquinta by Wyndham in Moscow Idaho.Your feedback means a great deal to us, as we strive to provide each and every guest with exceptional service and a comfortable stay. We're delighted that we were able to meet your expectations and that you enjoyed your time with us.If you ever find yourself in the area again, we would be honored to welcome you back as our guest. Please don't hesitate to reach out if there is anything we can assist you with in the future.Thank you once again for choosing Laquinta by Wyndham in Moscow. We appreciate your support and look forward to serving you again soon!

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. Was a little disappointed in the breakfast. Not much to choose from for being a buffet.
Stayed 1 night in Mar 2024
Response from Bill M on 27 Mar 2024
Thank you for your valuable feedback regarding your recent stay with us. We're pleased to hear that you found our staff to be friendly – providing excellent service is our priority, and we're glad we could meet your expectations in this regard.We apologize for any disappointment you experienced with our breakfast buffet. We understand the importance of offering a wide selection of options to our guests, and we regret if we fell short in this aspect during your stay. Your comments will be shared with our food and beverage team for review and improvement.Your feedback is invaluable to us as we continuously strive to enhance our guests' experience. If there's anything else you'd like to share or if you have any further suggestions, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Thank you for choosing to stay with us.

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice well kept property. The staff was courteous and helpful. Breakfast was good.
Stayed 3 nights in Mar 2024
Response from Tanya on 26 Mar 2024
We're delighted to hear that you had a pleasant experience during your stay at our property! Ensuring that our property is well-maintained and that our guests receive courteous and helpful service is a top priority for us.Thank you for your kind words about our staff and breakfast offerings. We're glad to hear that you enjoyed your time with us.If there's anything else we can do to make your next stay even more enjoyable or if you have any specific preferences or requests, please feel free to let us know. We're here to ensure you have a comfortable and memorable experience with us.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

8/10 Good

Muriel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Motel was a good one in general. Comfortable, well-appointed room, affordable price, good breakfast. But we had a problem getting a second key that they weren’t able to resolve in the space of 2 days. Very frustrating.
Stayed 2 nights in Mar 2024
Response from Tanya on 26 Mar 2024
Thank you for your feedback, and we're glad to hear that you found our motel comfortable, well-appointed, and offering good value for the price. However, we sincerely apologize for the frustration you experienced with obtaining a second key.We understand that having a second key is essential for convenience and security during your stay, and we regret that we weren't able to resolve this issue promptly. Your experience does not meet our usual standards of service, and we will address this matter with our team to ensure that we improve in this aspect.We appreciate your patience and understanding, and we hope that despite this inconvenience, you were still able to enjoy the rest of your stay with us. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bill M on 27 Mar 2024
Thank you for taking the time to leave us an 3/5 review! We're thrilled to hear that you had a positive experience during your stay with us. Your satisfaction is incredibly important to us, and we're delighted that we could meet your expectations. If there's anything specific that stood out to you or any areas where we can further improve, please feel free to share your feedback. We're committed to providing exceptional service and ensuring that every guest has a memorable stay. We look forward to welcoming you back for another great experience in the future!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were cordial and friendly. Hotel met my needs in comfort and price.
Stayed 1 night in Mar 2024
Response from Tanya on 25 Mar 2024
We're thrilled to hear that you had a positive experience during your stay with us! Providing comfortable accommodations at a reasonable price and ensuring our guests feel welcomed by our friendly staff are top priorities for us.Thank you for taking the time to share your feedback. If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We're here to ensure you have a great stay every time you choose to stay with us.We look forward to welcoming you back in the future!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 8 nights in Mar 2024
Response from Tanya on 26 Mar 2024
Thank you for the perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything specific that made your stay exceptional or if there's anything else we can do to maintain this level of satisfaction, please let us know. We're here to ensure you have a wonderful stay every time you choose to visit us!

10/10 Excellent

Sandra, La Palma

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel! Will stay here again.
Stayed 1 night in Mar 2024
Response from Bill M on 24 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you had a great experience with us and that you're considering staying with us again in the future. Your satisfaction is our utmost priority, and we're thrilled to have exceeded your expectations. We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your support and loyalty!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff dog friendly
Stayed 1 night in Mar 2024
Response from Tanya on 25 Mar 2024
We're delighted to hear that you had a positive experience with our staff and that you found them to be great! Providing excellent service and hospitality to both our human and furry guests is important to us.Thank you for mentioning that we are dog-friendly. We understand that pets are important members of the family, and we're glad to welcome them to our establishment.If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you and your furry friend back again soon!

8/10 Good

Diane

Stayed 1 night in Mar 2024
Response from Bill M on 12 Apr 2024
I hope this message finds you well.Thank you for taking the time to share your feedback about your recent stay with us. We truly value your input as it helps us to continually improve our services and enhance the guest experience.While we're pleased to hear that your overall experience was positive, we also want to address any areas where we may have fallen short. If there are any specific areas where you feel we could improve to earn a higher rating next time, please feel free to share your thoughts with us.Your satisfaction is important to us, and we are committed to taking your feedback into consideration as we strive to provide the best possible experience for our guests.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Bill M on 17 Mar 2024
I hope this message finds you well. On behalf of the entire team at the Laquinta in Moscow, I wanted to extend our sincerest thanks for choosing to stay with us and for your kind words about your recent visit.We're thrilled to hear that you had a great stay with us! Providing our guests with a memorable and enjoyable experience is what we strive for every day, and it's wonderful to know that we succeeded during your time with us.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to reach out to us. We're here to ensure that your next visit is just as fantastic as the last one!Once again, thank you for your patronage, and we can't wait to welcome you back to [Hotel Name] soon.Warm regards,

8/10 Good

Amy

Stayed 1 night in Mar 2024
Response from Bill M on 31 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at Laquinta by Wyndham.We value your input and are pleased to hear that you had a positive experience overall. Your satisfaction is our top priority, and we strive to ensure that every guest has a comfortable and enjoyable stay.If there are any specific areas where you feel we could improve and earn that extra star, please don't hesitate to let us know. Your feedback helps us to continually enhance our services and facilities for future guests.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience.

8/10 Good

Elizabeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We booked our reservation on Expedia 2 days prior but the staff couldn’t initially find us in their system. Luckily they were able to accommodate us and they were very helpful in the process. The property has been updated since we last stayed there in 2017 and looks very nice. The negative of this property is that the doors and walls seem thin so there is some noise from the hallway. Breakfast was ok but I did arrive right after a rush so there wasn’t much selection.
Stayed 1 night in Mar 2024
Response from Tanya on 4 Mar 2024
Thank you for your feedback regarding your recent stay at our property. We apologize for any initial confusion regarding your reservation but are glad that our staff was able to accommodate you efficiently. We're pleased to hear that you found our updated property to be nice and that our team was helpful during your stay.We apologize for any inconvenience caused by noise from the hallway. We understand the importance of a peaceful stay and will look into ways to mitigate noise disturbances for our guests in the future.Regarding breakfast, we apologize if the selection was limited when you arrived. We strive to provide a variety of options for our guests, and we appreciate your patience during busy periods.Thank you for choosing to stay with us again, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know.

10/10 Excellent

Tujin

Disliked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Tanya on 5 Mar 2024
Thank you for the perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're grateful for your positive feedback. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Louis S

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and building. Friendly people!
Stayed 1 night in Feb 2024
Response from Tanya on 1 Mar 2024
Thank you for your kind words! We're thrilled to hear that you found our room and building to be clean and that our staff were friendly during your stay. Providing a welcoming and comfortable environment for our guests is a top priority for us, and we're delighted that we succeeded in making your stay enjoyable. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even better, please let us know. Safe travels, and we look forward to seeing you again!

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean it was
Stayed 1 night in Feb 2024
Response from Lindsay on 18 Feb 2024
Dear Steven, Thank you so much for taking the time to share your review from your stay with us here at The LaQuinta Inn and Suites. We are all so happy you and your family enjoyed your stay with us and love that you shared your review and positivity! Thank you again for staying with us and look forward to seeing you again in your future travels to Moscow. Have a great evening!

8/10 Good

DOROTHY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating. Quiet and convenient.
Stayed 1 night in Dec 2023
Response from Bill M on 14 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Moscow Pullman. It is always a pleasure to receive positive feedback.I will share your review with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Quick check in. Room was big with comfortable bed. Breakfast a plus.
Stayed 1 night in Feb 2024
Response from Bill M on 4 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Moscow Pullman. It is always a pleasure to receive positive feedback.I will share your review with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Gary

Business traveller
Liked: Amenities
Clean, quiet, great TV, staff at front desk very helpful
Stayed 1 night in Jan 2024
Response from Bill M on 24 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Moscow Pullman. It is always a pleasure to receive positive feedback.I will share your review with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Organized check-in. Quiet area.
Stayed 2 nights in Jan 2024
Response from Lindsay on 22 Jan 2024
Hello Joyce,I would like to start off by saying thank you for staying with us at The LaQuinta Inn and Suites by Wyndham In Moscow during your travels to this beautiful part of Idaho, and for taking the time to share your review. We appreciate and value all of our guests feedback and positivity and I will pass this great review along to the other team members. They will be so happy to know that you and your family had a pleasant stay with us! Thank you again, and we look forward to hosting you again in the future. Have a great evening!

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lindsay on 12 Jan 2024
Dear Jess, Thank you so much for staying with us during your time in Moscow, and taking the time to share your review of our hotel. We all strive to meet and exceed our guests expectations and want you to feel like you are at your home away from home. Thank you again for staying at The LaQuinta Inn & Suites by Wyndham in Moscow, and look forward to hosting you again in your future travels to Moscow. Have a great evening!

8/10 Good

Helen

Stayed 12 nights in Dec 2023
Response from Bill M on 28 Jan 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Moscow Pullman. It is always a pleasure to receive positive feedback.I will share your review with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lindsay on 8 Jan 2024
Dear Heather, Thank you so much for taking the time to share your review of our LaQuinta Inn & Suites by Wyndham hotel here in beautiful Moscow. We appreciate all of our guests feedback, and especially a positive review, and our staff will be so happy when I pass this along to them. Thank you again for choosing to stay with us and we look forward to being able to serve you again in your future travels. Have a great evening!

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and good breakfast.
Stayed 7 nights in Dec 2023
Response from Tanya on 25 Mar 2024
We're glad to hear that you enjoyed a quiet stay and that you found our breakfast satisfying! Providing a peaceful environment and a delicious breakfast are important aspects of our service, and we're delighted that we met your expectations.If there's anything else we can do to make your next stay even better or if you have any specific preferences or requests, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable experience with us.Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Cass

Stayed 1 night in Dec 2023
Response from Lindsay on 29 Dec 2023
Dear Cass,Thank you so much for taking the time to share your review of our hotel! I will pass this great review along to our staff and they will be so happy to know that you enjoyed your stay with us. Thank you again for choosing our hotel as your home away from home during the holiday season, and look forward to seeing you again in your future travels. Happy New Years!

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Updated and cleaned
Overall hotel needs updated. The pool had tiles around it that were loose and cracked. We had to take the net and fish a wad of hair out of it and the hot tub didn't appear clean. We had to ask for new sheets on one of the beds as they had hair on them. The room looked like housekeeping took short cuts, not vacuumed well, crumbs along edges and just not clean. Bathroom didn't have and hand soap or hand towels and the bathtub was stained and dingy and had hair in it. We went to Walmart and got our own cleaner to clean the tub. Would not recommend unless it undergoes some renovations. On a good note the staff we saw and interacted with were very nice and accommodating. I feel like it was short staffed so maybe that has something to do with it.
Stayed 2 nights in Dec 2023
Response from Lindsay on 21 Dec 2023
Dear valued guest, Thank you so much for taking the time to share your review of our hotel here at LaQuinta Inn and Suites by Wyndham in the Moscow-Pullman areas. I am so sorry that your experience didn't meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Our staff strives to meet and exceed any needs and expectations, and hope that we will have another opportunity to serve you better in the future. Thank you again for have staying with us, and hope you have a great holiday season!

8/10 Good

Adriana

Travelled with family
Liked: Staff & service, room comfort
Friendly place to stay
Our stay was nice, it’s an older hotel and the lighting in the room is not great, but it’s in a great location and the people were all very nice.
Stayed 2 nights in Dec 2023
Response from Lindsay on 21 Dec 2023
Hello Adriana, Thank you for choosing to stay with us during your travels to Moscow! We here at the LaQuinta Inn & Suites, value our guests feedback and reviews and our staff will be pleased when I share the review from your stay with us. We all strive to meet and exceed any expectations you have, and rest assured we are working to exceed these expectations for our guests. Thank you again for your positive review of your stay, and we look forward to being able to serve you again on your next trip to our town. Happy Holidays!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Lindsay on 13 Dec 2023
Dear Kelly,Thank you for sharing your review for our Moscow LaQuinta Inn and Suites. Our staff continuously strives to meet and exceed expectations of our guests so they are at home away from home. We all hope you had a pleasant experience and look forward to being able to host you again next time you are in the Moscow-Pullman area. Have a great holiday season!

2/10 Terrible

VIVIAN, SAN JOSE

Stayed 1 night in Dec 2023
Response from Lindsay on 31 Dec 2023
Dear Vivian,Thank you choosing to stay with us here at the LaQuinta Inn and Suites by Wyndham, and for taking the time to post your review of our hotel. My sincerest apologies that your experience here was not the greatest on your recent trip to our Moscow location. We all strive to meet and exceed expectations of our guests, and will be taking the appropriate measures to keep working on making this happen for your next trip to our town, and for our future guests. We hope that on your next trip to our beautiful Moscow-Pullman area, that we can better serve you if you stay with us again. Thank you again for your feedback, and hope you have a great New Years!

10/10 Excellent

Peter

Stayed 1 night in Dec 2023
Response from Lindsay on 13 Dec 2023
Dear Peter,Thank you so much for sharing your review during your stay with us here at the LaQuinta Inn & Suites. Our staff strives to exceed expectations they will be pleased when I share these reviews with them. Thank you so much for choosing to stay with us during your visit to Moscow, and look forward to being able to serve you again in the future. Happy Holidays!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Skip this location
First room given wasn't finished/beds completely unmade. Second room missing lightbulbs, dirty bathtub, broken chair, lamp base dirty/greasy.
Stayed 1 night in Dec 2023
Response from Lindsay on 10 Dec 2023
Dear valued guest,Thank you so much for sharing your feedback and review during your stay at our hotel. Our apologies that your experience wasn't the best, and rest assured that your feedback is taken very seriously to be able to better serve our guests and future guests for our hotel. Here at the LaQuinta, we strive really hard to meet and exceed expectations, and hope that this doesn't put a permanent mark for your future travels to Moscow. Thank you again for choosing to stay with us, and hope we can host you again on your next trip to our town. Have a great holiday season!

8/10 Good

cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sunday breakfast could have stayed open until 10 am.
Stayed 1 night in Dec 2023
Response from Lindsay on 9 Dec 2023
Dear Cindy, Thank you for taking the time to share your feedback. We all here at the LaQuinta Inn & Suites strive to provide excellent service for our guests and exceed expectations, and apologize that they were not met during your stay. Rest assured that are staff are working hard to serve you better the next time you are in Moscow. Thanks for staying with us, and have a great holiday season!

6/10 Okay

Lena

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Lindsay on 10 Dec 2023
Dear valued guest,Thank you so much for your review of our hotel. We are happy you stayed with us and had a pleasant experience at our hotel. We hope you have a great holiday season and look forward to seeing you again in your future travels.

10/10 Excellent

Tony

Liked: Staff & service, property conditions & facilities
Thanks again for another great stay while working
Stayed 3 nights in Sep 2023
Response from Lindsay on 7 Dec 2023
Dear Tony,Thank you for taking the time to share your positive feedback about your recent stay with us here at the Moscow La Quinta Inn & Suites. It is always a pleasure to serve you during your travels to the Moscow-Pullman area, and hope be able to serve you again in the future! Thanks again for choosing to stay with us, and happy holidays!

10/10 Excellent

BRUCE

Stayed 4 nights in Nov 2023
Response from Lindsay on 29 Dec 2023
Dear Bruce, Thank you so much for your positive review of our hotel. We take pride in ensuring our guests that their needs and expectations are met and exceeded during their stay and especially during the holiday seasons. We look forward to being able to serve you again in your upcoming travels to the Moscow-Pullman area. Thanks again and have a Happy New Years!

10/10 Excellent

marek

Travelled with family
Liked: Amenities
Nice room good breakfast spatious
Stayed 1 night in Nov 2023
Response from Lindsay on 7 Dec 2023
Dear Marek,Thank you for sharing your experience during your stay with us at our Moscow LaQuinta Inn & Suites. I will kindly pass along your review with our team, who I am certain will be encouraged by your marks. Here at the La Quinta Inn & Suites, we continuously strive to exceed all your expectations. We hope you choose to stay with us again in your future travels to Moscow. Happy Holidays!

6/10 Okay

Janine

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Lindsay on 7 Dec 2023
Dear Janine,Thank you for taking the time to post your review about us here at the LaQuinta Inn and Suites during your stay. We all strive to meet your expectations and needs during your travels, and hope that you will give us the opportunity to better serve you in the future. Happy Holidays!