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Reviews of OYO Hotel Morton/East Peoria I-74

2 out of 5
OYO Hotel Morton/East Peoria I-74
128 West Queenwood Rd., Morton, IL

Reviews

6.0
Rating 10 - Excellent. 46 out of 201 reviews" "
Rating 8 - Good. 39 out of 201 reviews" "
Rating 6 - Okay. 36 out of 201 reviews" "
Rating 4 - Poor. 23 out of 201 reviews" "
Rating 2 - Terrible. 57 out of 201 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally liked the quietness and very easy access to the interstates
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

4/10 Poor

Leisa

Disliked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have very respectful and courteous staff and there facilities were very clean and most off all very quiet ... This is my 3rd time booking a room here just in the last year when I visit from Texas !!! Would recommend to everyone plus very comfortable beds
Stayed 2 nights in May 2024

2/10 Terrible

Mary K

Disliked: Cleanliness, amenities, property conditions & facilities
This property was absolutely filthy. It reeked of cigarette smoke. Lock was faulty. It honestly was horrible.
Stayed 1 night in May 2024

2/10 Terrible

kwadwo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Barbara on 3 May 2024
Sorry for the inconvenience, Kwadwo! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

8/10 Good

LaTisha, Ottumwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay, staff was kind. The room though had a couple small problems; like the light next to the bed didn't have a switch so it couldn't be used, and the plug in above the microwave didn't want to stay plugged. But all in all a great stay.
Stayed 1 night in Apr 2024
Response from Tim on 3 May 2024
Hi, LaTisha! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Tim

2/10 Terrible

Tim

Disliked: Cleanliness, amenities
No one was there to check me in when I arrived. I waited 3@ minutes and went to a different hotel and demanded a refund.
Stayed 2 nights in Apr 2024
Response from Maria on 3 May 2024
Hi, Tim! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Maria

10/10 Excellent

marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet stay
Stayed 2 nights in Jan 2024
Response from Lisa on 3 May 2024
Hi, Marcus! That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Lisa

6/10 Okay

Rick

Business traveller
Disliked: Amenities
The heat/A/C was malfunctioning. The electric socket by the bed was loose and not working and loose. There were no other close outlets to plug in my Cpap. There was hair on the facilities in the bathroom . While in the shower, a staff member came and asked if I was checking lout late and it was just 10 AM. Checkout was 11AM. I have never had that happen before!!!
Stayed 1 night in Nov 2023
Response from Dewi on 8 Dec 2023
We are sorry to disappoint you, Rick! We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Dewi

10/10 Excellent

Shirley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean and staff are friendly
Stayed 1 night in Oct 2023
Response from Noah on 6 Dec 2023
Thank you for your appreciation, Shirley! We hope to give you a consistent service every time. Regards, Noah

10/10 Excellent

Roxann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Are tome here has been great the house keepers are very helpful an the front desk man is very helpful and kind
Stayed 7 nights in Oct 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was easy to get along with and a hard worker. The beds were very comfortable and I had a nice nights sleep. Other than the towels being a little dingy, everything else was very nice. * The front desk person had the cutest golden retriever ever and it made me smile. Im a huge dog lover and was very excited to see it. "
Stayed 1 night in Oct 2023
Response from Tim on 6 Dec 2023
Hi, Donna! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Roach infested bed bath refrigerator but friendly
Stayed 3 nights in Oct 2023
Response from Joey on 6 Dec 2023
Apologies for the inconvenience caused, Hi! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Joey

8/10 Good

Miguel

Travelled with group
Liked: Cleanliness, staff & service
Pretty standard, quiet hotel. I wish the bathroom had a fan ventilation. Vending machines didnt have water.
Stayed 2 nights in Oct 2023
Response from Barbara on 6 Dec 2023
Hello, Miguel! Thank you for putting your encouraging words into our day. Glad you really enjoyed our services. Regards, Barbara

4/10 Poor

Kieyra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place is falling apart
Stayed 1 night in Oct 2023

2/10 Terrible

Azari

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was infested with roaches! This was my first and last time booking a dirty hotel that was not worth $65. Never again!
Stayed 1 night in Oct 2023
Response from Barbara on 6 Dec 2023
Hi, Azari! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

10/10 Excellent

Breanna

Stayed 7 nights in Sep 2023

8/10 Good

jeff

Disliked: Property conditions & facilities
it was cheap
carpets were filthy very dirty n dingy but i was only in room to sleep n i take my own sleeping bag n it was cheap
Stayed 2 nights in Sep 2023
Response from Ava on 17 Oct 2023
Hi, Jeff! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Ava

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Bargain. Nice place.
This is a real bargain. Refrig, microwave was unexpected at this price. Very large comfortable room. Very quiet. Easy to find. Comfortable bed and pillows.
Stayed 1 night in Sep 2023
Response from Ava on 17 Oct 2023
Hi, William! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Ava

10/10 Excellent

Markeece

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Tim on 11 Sept 2023
Hi, Markeece! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

6/10 Okay

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. I stayed for several days while house hunting and my room was never made up. I’m environmentally aware and don’t expect new sheets each day, but my trash cans weren’t even emptied. There were bugs, panels of the hallway dropped ceilings missing, exposing plumbing in the ceiling. Electrical not behind drywall — conduit, just screwed to the wall. The tv remote had the plastic cover over the batteries missing. They just replaced my towels when I left the used ones outside the door. I found recently that even the lowest of budget hotels, now appear to be clean with generally on trend decor. This was an exception. Maybe their other locations are fine, but I won’t return to this one.
Stayed 4 nights in Aug 2023
Response from Eva on 11 Sept 2023
Hi, Linda! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Eva

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT TRUST THIS BUSINESS! WILL FRAUD YOUR CARD!
I cancelled my room because it was seedy, the business STILL tried to take the full payment from my account which resulted in my card being tagged for FRAUD. So here I am, 7 hours from home with no way to access my bank. Awesome! On disabilty and broke. Do NOT trust this hotel! If there was lower than 1/2 a star I'd give them -100. Be vigilant folks...
Stayed 1 night in Aug 2023
Response from Joey on 11 Sept 2023
Sincere apologies, Ruth! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

8/10 Good

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I had to leave our apartment for a few nights because of a mold situation and the owner and staff were very accommodating and friendly. 2 out of the 4 nights we re-purchased the room that morning. The owner was kind enough to let us have the same room, no questions asked. The only complaints I have are the TV service and internet were slow. Wonderful hotel and excellent stay overall.
Response from Eva on 11 Sept 2023
Hi, Jessie! Thank you for sharing your feedback. We have cascaded the same to our concerned team to meet your expectations every time. Have a great day! Regards, Eva

2/10 Terrible

Lloyd

Travelled with partner
Disliked: Amenities, property conditions & facilities
You get what you pay for, we just needed a place to sleep. The bed was comfortable. The door was not secure when closed and locked. Room smelled of cigarettes, then we discovered roaches when we awoke. DISGUSTING. Never stay at an OYO again.
Stayed 1 night in Aug 2023
Response from Barbara on 11 Sept 2023
Hi, Lloyd! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

4/10 Poor

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Eva on 11 Sept 2023
Hi, Glenn! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Lacy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wont ho back found a needle in my eoom sheets was dirty had a plumbing problems water was ted coming out the faucets and the king size bed was hard
Stayed 1 night in Mar 2023
Response from Maria on 12 Apr 2023
We are sorry to stay turned out to be an average one, Lacy! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Maria

2/10 Terrible

Sonya

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was dirty and smelly and had roaches. Ill never go back there.
Stayed 1 night in Feb 2023
Response from Ava on 2 Mar 2023
We are extremely sorry to hear about this, Sonya! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Ava

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am used to staying in hotels that are not in the highest tier or probably don't even make it on a scale to be rated and I have never stayed in a place this bad. My husband went to check in, took forever, and came back reeking of tobacco smoke. We parked, entered the hotel-we did not need a key to enter and then the smell of smoke about knocked us over. Entered our room...I would definitely say that it was a non smoking room but the smell of smoke was still very pervasive in there and we and all of our stuff reeks. I killed two cockroaches within five minutes. There was no secondary locking system on the door. We stayed because it was late, we were exhausted, and didn't want to try to find another hotel. The bed was comfortable though. I think if it hadn't been for the stench it would have been fine but they should not advertise as having any non smoking rooms.
Stayed 1 night in Oct 2022
Response from j on 20 Oct 2022
Apologies for the problems you had, We have made a note for your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Kate

6/10 Okay

Priscilla

Business traveller
Disliked: Staff & service
The place is honestly a dump but I needed a place to crash for the weekend so it served it’s purpose. The person at the front desk was mean.
Stayed 3 nights in Oct 2022
Response from k on 20 Oct 2022
We are sorry the stay turned out to be average. We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Kate

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Stayed here for the Morton Pumpkin Festival. The room was an early eighties decor and a broken recliner in the corner. The bed was a bit hard. But I was here just to lay my head fro a few nights. The manager was an absolute gem. I needed tea, because my stomach doesn't handle coffee well. He went into the back and pulled tea from his own reserve and gave it to me. This was the icing on the cake for great service.
Stayed 2 nights in Sep 2022
Response from j on 20 Oct 2022
Hi, We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Kate

2/10 Terrible

Don

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible, never stay there again.
Stayed 1 night in Sep 2022
Response from k on 20 Oct 2022
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Kate

8/10 Good

Rojane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We got what we paid for. Things may have been outdated & not many amenities, but it was clean & the staff was Very friendly & helpful!! If youre looking for just a place to lay your head for a good price, this is it!
Stayed 1 night in Sep 2022
Response from Jane on 6 Sept 2022
Hi, Rojane! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Jane!

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioner was not working correctly. There were cockroaches in the room.
Stayed 4 nights in Aug 2022
Response from Arthur on 23 Aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like. The property was absolutely filthy and unsafe.
Stayed 3 nights in Aug 2022
Response from Ammy on 19 Aug 2022
Hi, Casey! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

8/10 Good

William

Liked: Staff & service
somewhat run down and old but a good price
Stayed 1 night in Jul 2022
Response from Ammy on 17 Aug 2022
Hi, William! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 Okay

Tanya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The shower curtain was quite dirty with mild and the rooms smelled quite musky. The was a strong smell of smoke in the hallways.
Stayed 2 nights in Jul 2022
Response from Ammy on 23 Jul 2022
Hi, Tanya! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

6/10 Okay

Janel

Stayed 2 nights in Jun 2022
Response from Christina on 26 Jun 2022
Apologies for the inconvenience caused, Janel! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Christina!

6/10 Okay

Ivan

Business traveller
Okay place for the price.
Room was okay, better than I expected.
Stayed 1 night in Jun 2022
Response from Ammy on 11 Jun 2022
Hi, Ivan! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 Okay

crystal

Disliked: Property conditions & facilities
A place to sleep thats it
Lamp was broken. Only had 1 light besides half a bathroom light. Only 1 available outlet that was behind the mattress so had to pull that off bed so i could plug my phone in. Smoking room with no ash tray. No hair dryer, no in room coffee pot.
Stayed 1 night in May 2022
Response from Simon on 29 Jun 2022
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Nice motel. Good price. I'll stay again.
Stayed 1 night in May 2022
Response from Jane on 23 Jun 2022
Thanks for rating us, Mark! Your review made our day. We hope to delight you with our services. Regards, Jane!

6/10 Okay

Hubert, Norwalk

Liked: Staff & service
Disliked: Amenities
In the midst of renovation. Noted water temp was not very hot (tepid to barely warm)
Stayed 1 night in May 2022
Response from Jane on 19 May 2022
Hi, Hubert! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Got what I paid for
It was okay for a 2 star hotel. Older property with older fixtures. Basically clean. Service was adequate in regard to room cleaning. Lack of plug ins was disappointing. It was quiet. For under $50 a night, it was a good value. No frills. A single coffee pot in the lobby.
Stayed 3 nights in Apr 2022
Response from Ammy on 3 May 2022
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

4/10 Poor

Kevin, Kansas City

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed and the chair in room were nice. There was a odd smell to motel. The carpets had seen better days and there rolls for replacement piled in hallways. The cost in room was low but so was the maintenance on rooms.
Stayed 4 nights in Apr 2022
Response from Joey on 3 May 2022
We are sorry for the inconvenience caused to you, Kevin! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was grateful to find a smoking room, seems like a long time since that was possible
Stayed 1 night in Apr 2022
Response from Cheshta on 20 Apr 2022
Hi, Richard! Thank you so much for writing the review and rating us positively. We will make sure you have an amazing experience on your next stay. Regards, Ivy

4/10 Poor

Kory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Ammy on 3 Apr 2022
Hi, Kory! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room Bathroom was great Thanks for a great night
Stayed 1 night in Apr 2022
Response from Jane on 3 Apr 2022
We are happy to see you liked the stay, William! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

2/10 Terrible

Braxton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022
Response from Ammy on 19 Mar 2022
Hi, Braxton! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terrible

Ambria

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2022
Response from Ammy on 6 Mar 2022
Hi, Ambria! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.