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Reviews of Masterpiece Hotel

2.5 out of 5
Masterpiece Hotel
1206 Main St, Morro Bay, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1005 reviews" "
Rating 8 - Good. 283 out of 1005 reviews" "
Rating 6 - Okay. 77 out of 1005 reviews" "
Rating 4 - Poor. 34 out of 1005 reviews" "
Rating 2 - Terrible. 21 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and quiet. Near the big rock.
Stayed 1 night in May 2024

10/10 Excellent

MARK, TIFFIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Loved our stay. Everyone was friendly and accommodating. Very nice room kept klean with well lit bathroom and great bed. Awesome stay!!
Stayed 2 nights in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Joseph, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms, walking distance of the little shops. Nice customer service.
Stayed 2 nights in May 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was nice and relaxing and wine happy hour was a nice surprise
Stayed 1 night in May 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jenny on 14 May 2024
Thank You for choosing the Masterpiece Hotel. We are sorry to hear that you did not have a great experience. We hope that you will visit us again.

6/10 Okay

Myroslav, Kharkiv

Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms. Friendly and helpful staff. Attractive building. Good location
Stayed 2 nights in May 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel close to downtown/beach and rock. Breakfast was basic but adequate. The only feedback I would give the hotel concerns the gym. It doesn't open until 8/9am - which is a bit late. I would suggest keeping it open 24 hrs as your competitors do.
Stayed 4 nights in Apr 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and we really enjoyed the breakfast and wine at 5 o'clock. No elevator, so bring up luggage to the room was a bit difficult.
Stayed 1 night in May 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel located several blocks from the harbor. Has handicapped access. Staff was friendly and helpful. The only reason I didn't rate 5 stars was the so-so included breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

SILVIA E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
TV did not work, we had to fix it. Outlets in bath vanity did not work. Insufficient parking. Had to park on the street
Stayed 1 night in Apr 2024

10/10 Excellent

Fumi

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the spa and fruit in the lobby. Very nice dish staff.
Stayed 1 night in Apr 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great bed
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent breakfast!
Stayed 2 nights in Apr 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean and friendly hotel
Stayed 1 night in Apr 2024

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness, staff & service
We felt hot inside the room at midnight, since it doesn’t have AC.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay. Great little breakfast, clean rooms and the staff are just lovely
Stayed 2 nights in Apr 2024

10/10 Excellent

Erick, Canton

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, easily walk to the beach, friendly staff, very nice, spacious room
Stayed 1 night in Apr 2024

10/10 Excellent

Brandi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous! We stayed in the grand room and it had the best view. Literally everything you could ask for in a room, fireplace, soaking tub, its own private rooftop balcony, a cieling fan and a corded fan, the colora were perfect (black and white) every amenity you could think of. Definitely found our new pkace to stay in Morro Bay...and its near everything! Walking distance to bars, restararounta and the embarcadero. Staff was super funny and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Dina M

Stayed 2 nights in Apr 2024
Response from Jenny on 14 May 2024
Thank You for choosing the Masterpiece Hotel. We are happy to hear that you enjoyed your stay. We hope to see you again in the future!

8/10 Good

Vidya, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room did not have a/c. So the night got really hot, there was a fan though. Everything else was fine. Also there is a power station or some factory close by. Don’t know if that is safe for long periods of exposure.
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Apr 2024

10/10 Excellent

christine m

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very clean and Gabby who works at the front desk is the best !!! She was so kind and has been very helpful. The wine tasting they have is good as well!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and very cozy. Loved everything about this place! Already booked our next stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nicely maintained.
Stayed 1 night in Apr 2024

8/10 Good

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King room was spacious with a balcony and fireplace. Breakfast was adequate with fresh yogurt and toppings. Would like to have had hot coffee available throughout the day/evening - canisters were empty or lukewarm.
Stayed 2 nights in Apr 2024

4/10 Poor

Chris

Disliked: Cleanliness, staff & service
Room had Oder and hair in the bathroom area
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Made us feel like part of the family in this cozy little hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Avelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for our needs…close to town, clean and quiet.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mindy, Long Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big and well equipped. The staff was wonderful and helpful when accommodating my elderly parents.
Stayed 2 nights in Apr 2024

6/10 Okay

Ajin

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We had a nice stay. Complimentary breakfast was okay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tracee, Clovis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the huge spa and yummy breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Danilo, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Variety of breakfast was nice!
Stayed 2 nights in Mar 2024

8/10 Good

paula

Travelled with partner
Liked: Amenities
Convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Damon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very clean. It was a great night sleep good amenities ty. Mr Hoyle
Stayed 2 nights in Mar 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but modern hotel with comfortable beds.
Stayed 1 night in Mar 2024

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Estevan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to liquor store
Stayed 1 night in Mar 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

STUART

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: friendly front desk staff, good free breakfast the room was large and clean. Laundry and Gym facilities were good. Con: We found the walls and ceiling were very thin so quite alot of noise. The water pressure was bad,and our bathroom was quite small.
Stayed 5 nights in Mar 2024

10/10 Excellent

Vicki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequent this hotel and have never been disappointed. Breakfast is easy and plentiful.
Stayed 1 night in Mar 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in was amazing, so easy and convenient!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel we stay there all the time.
Stayed 2 nights in Mar 2024

6/10 Okay

Judy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our hotel room was clean and comfortable. However, the curtain rod was broken and looked like it might fall down. We reported the problem to the day shift front desk woman and she said yes, we saw that the other day. We were very disappointed that the staff was aware of the problem and didn't fix it prior to our stay. It took them two more days to 'partially' fix the broken curtain rod. Also, we had one luggage easel in our room and we needed two. On a positive note, the evening front desk woman was very friendly and helpful.
Stayed 4 nights in Mar 2024