Winter Green Room | Minibar, in-room safe, desk, iron/ironing board

Reviews of The Fern Residency Morbi

3 out of 5
The Fern Residency Morbi
Pacific Business Park, 8 A National Highway, Morbi, Gujarat

Reviews

6.6
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

MHD TAREK

Stayed 4 nights in Nov 2022
Response from General Manager on 21 Nov 2022
Dear Mhd Tarek,Greetings from The Fern Residency Morbi!!!I would like to thank you for taking out time and sharing your feedback with us after the recent stay at our Hotel. At the outset I would like to apologies for the inconveniences caused to you during your stay, may I request you to share the details of the unpleasant experience with me via mail on gm.fr.morbi@fernhotels.comI will personally look into your feedback and will take necessary actions to rectify it on priority. I would like to again apologies for the bitter experience, however I assure you that we will improvise and you will see a change in your next visit with us.Thanking you.Sameer VyasGeneral Manager

4/10 Poor

George

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019
Response from Ranbir Singh on 17 Jan 2020
Dear Guest, We thank you for your valued review. It was an honor for choosing The Fern Residency-Morbi as your preferred choice for your stay in Morbi. It is truly encouraging to know that you had a comfortable stay at our hotel, and we do appreciate that you were delighted with the services provided by our associates. Your feedback is very valuable for us and we certainly look forward to welcome you back again at earliest in near future.

6/10 Okay

ignacio

Business traveller
buen hotel, a mejorar gimnasio y desayuno
solo necesitan mejorar el gimnasio y el desayuno (alguna comida que no sea Hindú), por lo demás, esta casi perfecto
Stayed 1 night in Jan 2023
Response from Duty Manager on 17 Jan 2023
Dear Mr. Ignacio, Thank you for choosing The Fern Residency Morbi for your recent visit in the city. We are happy to see that you had a great time with us, we are thankful that you have taken out time to provide a detailed feedback post your recent stay at our hotel. I have personally made a note of the areas of improvement mentioned by you in the feedback and we will work hard to improvise these services better. We assure you that you would see the difference in your future stay at our hotel. We look forward welcoming you back and create memorable experience for you. Regards, Banalari Khongmalai Duty Manager

8/10 Good

ignacio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Buen hotel, habitaciones grandes y cómodas. Buena conexión wifi para trabajar.
Stayed 2 nights in Oct 2022
Response from General Manager on 20 Oct 2022
Dear Ignacio, Thank you so much for choosing us and it's our immense pleasure to hear that you had a comfortable time spent with us! We always strive to provide a great service and pleasant stay experience towards our guest like you. Will be looking forward to welcoming you back again and create yet another memorable stay experience with us. Thanking You, Sameer Vyas General Manager

10/10 Excellent

Nasser salim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز
Stayed 3 nights in Mar 2022
Response from Sushobhan Chanda , Asst. Front Office Manager on 25 Mar 2022
Dear Guest, Thank you so much for sharing your great feedback with us , it gives us an immense pleasure to hear that you enjoyed your stay with us. Will be looking forward to welcome you again at our hotel.

8/10 Good

AHMET

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Ranbir Singh on 17 Jan 2020
Dear Guest, We thank you for your valued review. It was an honor for choosing The Fern Residency-Morbi as your preferred choice for your stay in Morbi. It is truly encouraging to know that you had a comfortable stay at our hotel, and we do appreciate that you were delighted with the services provided by our associates. Your feedback is very valuable for us and we certainly look forward to welcome you back again at earliest in near future.