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Reviews of Rodeway Inn Moosic - Scranton

2 out of 5
Rodeway Inn Moosic - Scranton
4130 Birney Avenue, Moosic, PA

Reviews

6.2
Rating 10 - Excellent. 55 out of 376 reviews" "
Rating 8 - Good. 105 out of 376 reviews" "
Rating 6 - Okay. 87 out of 376 reviews" "
Rating 4 - Poor. 53 out of 376 reviews" "
Rating 2 - Terrible. 76 out of 376 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sheila

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Need to replace the sheets and towels are old and no looks clean
Stayed 3 nights in Apr 2024

4/10 Poor

Karol

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need greatly updated. Not enough lighting. The blankets and bedspreads on both beds had burn holes. We asked for a change of rooms, the beds were the same way. Not just a few holes, tons of holes, even a extra blanket brought in. The rooms were to be nonsmoking, first room had terrible smoking area. Would not recommend to anybody.
Stayed 1 night in Apr 2024

6/10 Okay

David and Linda

Travelled with partner
Liked: Cleanliness, staff & service
When we drove up, we realized wehad stayed there once about 3 years ago. I suspect most rooms are rented weekly and monthly as we got the same room and we were put next to a "resident" that someine told us was weird and will complain about our TV. She did. The floor was dirty, towels old, but clean. I thought I was going to have to take a cold shower,but the water was just hooked up backwards!!
Stayed 1 night in Apr 2024

8/10 Good

Andrzej

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay for this price. Thank you
Stayed 2 nights in Mar 2024

2/10 Terrible

Ray

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Jessica, Moncton

Liked: Staff & service
Disliked: Property conditions & facilities
This was meant as just a place to get some sleep over a 17hr drive so we werent looking for anything fancy. Exterior looks a bit older and hallways were a bit loud as an old structure but our room was clean. Decent size with table, a couple chairs, good bathroom. It was 2 adults for 1 night so worked for us. Depends on your standards I guess. It was pet friendly so we appreciated that.
Stayed 1 night in Oct 2023

6/10 Okay

Debrajo

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The best was we had to give ID to get toilet paper to our room come on now seriously does not anything nice I could say about this hotel it looks really good in the picture but it's got to be a 3.0 never again oh my
Stayed 2 nights in Oct 2023

4/10 Poor

Christ

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Towels were dirty Bed was dirty Bathroom was dirty
Stayed 1 night in Oct 2023

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Christine

Skip this one
Not impressed. Not at all what was advertised
Stayed 1 night in Sep 2023

4/10 Poor

Bobby

Disliked: Cleanliness, amenities
They Have Roches Crawling Around o the floor bedspread and Sheets stained
Stayed 1 night in Sep 2023

4/10 Poor

Charnelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had I not booked a room at this hotel through Expedia which didn't allow refunds, and that everywhere else was booked due to the music festival, I never would have stayed here. After checking in and receiving our room key, upon driving around back to our hotel, the first thing we noticed was that there were stray cats running around the property. Upon getting to our room, the second thing we noted were how thin the walls were. You could hear everything; conversations, fighting (which happened that night and woke us up the next morning), and you could hear when a person sneezed. There were multiple holes in the room walls, both the bathroom sink and the bathtub had hair in it. My girlfriend and I refused to use either; resorting to hand sanitizer after we used the bathroom. There were two beds in the room but the right side bed had stains on the bedsheets. The second night that we stayed here, it got very cold outside so we chose to turn on the heater. Big mistake. Upon turning on the heater, the heater released a bunch of dust into the air which affected our asthma. Mine, worse than her's. I mentioned this to the desk assistant upon checkout and his response was, "If you were satisfied, please give me a good rating. If I get a promotion, I get to go to the Bahamas." The only good thing about this hotel was that it was ten minutes from the festival we were attending and it was next door to a restaurant called Terry's. Terry's was reasonable for food.
Stayed 2 nights in Sep 2023

6/10 Okay

Trudy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Room was okay for a last min decision to stay over night while out riding motorcycles. Room smelled like smoke, Ac unit isn’t the best, cleanliness isn’t the best either. Old dirty take out menus in drawers, drawers had dirt in them, bath room wall and floor dirty, bed cover has burn holes in it and was dirty. Also only gave a half used roll of toilet paper and no extra.
Drawers dirty
Not dusted
Top cover was dirty
Top cover has burn holes in it.
Stayed 1 night in Sep 2023

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service, property conditions & facilities
Place is under renovation so updated pictures will need to be put online. Building is now blue and not green. None smoking room was once a smoking room and smell faintly lingers in the room. The sheets and blankets were clean however blankets need to be replaced with ones that don't have cigarette burns on them. On the first floor handicap bars should be placed in the bathrooms. The place was priced reasonable and I would not have a problem staying there again if needed. Staff was extremely friendly and helpful. Overall the place was clean and met mine and my family needs. It was easy access of and back on 81.
Stayed 2 nights in Aug 2023

8/10 Good

Parvinder, Brampton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel manager was very nice. Renovated rooms. Just a bit noisy and people around the area
Stayed 1 night in Aug 2023
Response from phillip on 2 Sept 2023
thankyou soo very much parvinderbhai for staying with us.looking forward seeing you soon bye bye take care bhai

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2023
Response from phillip on 27 Aug 2023
thankyou so very much for admiring and appreciation'looking forward to serve you soon again thanks

6/10 Okay

Veronica

Travelled with partner
Room was beautiful. Looked to be recently remodeled. But the bed itself was very loud and squeaky. Just sitting on bed it makes loud noise.
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very profesional the person in the front desk, very clean place
Stayed 1 night in Aug 2023
Response from phillip on 20 Aug 2023
Thankou so very much for appreciating and liking my serviceAlways at your service with my Salaam.bBye fr now and see you soon--from phillipo

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DONT DO IT
Stayed 1 night in May 2023

2/10 Terrible

Tamira

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

4/10 Poor

Steve

Travelled with partner
Disliked: Cleanliness
The check in guy was friendly. Our bathroom had been updated recently, so that was good. However, I'm not sure when the last time the tile floors in our room had been mopped. The hallway was even worse, and there were stains on the couch, chair and bedspread in our room.
Stayed 3 nights in Jul 2023

4/10 Poor

Thanh Khôi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bed is dirty, pillows and bedsheets has hair of someone,they didn't change pillow cases and bedsheets, bathtub is dirty too,
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!!!!
Bed bugs !!!!! No smoke alarms exposed wiring no ice no coffee puke and blood on walls dirty as can be never stay there
Stayed 3 nights in Jun 2023

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
You get what you pay for….
The room was nice and clean. The outside not so much. No towel bar but we could see the brackets where there used to be one. The listing on this site says they have breakfast but they DON’T. Nothing. Although the clerk offered to give us a cup of coffee. It was fine for a good nights sleep and the rate is about the cheapest in town.
Stayed 1 night in Jun 2023

2/10 Terrible

Felix

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Dalton

Travelled with family
Disliked: Staff & service, property conditions & facilities
Do not stay here. Tv didn’t work, had to fix myself. Room in bad shape, Towels dirty room Bare with empty space and no furniture, 4am power went out in my step mothers room and forced to switch, Locked out of room due to “oh sorry we thought you checked out” Trash everywhere, Stray cats and stray people lurking about. Will never stay here again. Do yourself a favor and go to the Hilton. $262 for 3 nights at this dump is crazy. Wi-Fi good, bed somewhat comfy but dirty. 3am noise either sex or rearranging. Half the hotel is abandoned. Do I need to continue? Lmao
Stayed 2 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kahseem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the time we stayed the first time and walked up to the counter to the rooms interior, it was nothing but a great experience staying here. We’ve stayed here about 2-3 times now and every time we come in town , we pick here because of its proximity to the local amenities but the room was very clean and cozy. Lots of walking space and a must see bathroom. It really is the definition of don’t judge a book by its cover.
Stayed 1 night in Apr 2023

8/10 Good

kedir

Stayed 1 night in Apr 2023

10/10 Excellent

CM

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
good for business stays
no frills...clean room, bed, frig, microwave, tv, bathroom and shower-----quiet! the hotel manager always happy and professional, which he is my main reason for patronizing this establishment.
Stayed 1 night in Apr 2023

2/10 Terrible

Jessica

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Worst check in ever. I paid online and they couldn't find it when i arrived. Took an hour to figure out after the Hotel clerk accused me of trying to get a free room. Even after i showed my confirmation via text, email and in expedia. I have never been so insulted and disrespected in my life. I have used expedia for years with no issue so i believe this was a lack of knowledge on the hotels end.

8/10 Good

Mikey

Stayed 2 nights in Dec 2022

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
realy old building, no coffee in the morning
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with quality television.
Stayed 2 nights in Nov 2022

4/10 Poor

Kim

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated. Very convenient location to the airport and both Scranton and Wilkes-Barre.
Stayed 4 nights in Nov 2022

10/10 Excellent

John, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms. Very clean. Friendly and helpful staff. Noisy at odd times.
Stayed 3 nights in Oct 2022

2/10 Terrible

April

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Ashlie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting dump and not worth the money!
My daughter and I stayed here on our way to NY because it was the only hotel available in the area, and after driving for 11 hours I was very tired. The office clerk was very hard to understand, the hotel was very nosey you could here people all night. The room smelt extremely bad and the sheets were dirty/Unchanged. My Daughter and I had to share a bed because the one bed had blood stains on the sheets. We had to sleep on top of the covers because the bedding was dirty, pillow cases we dirty. We were unable to shower because the shower was dirty and had hair in it!
Stayed 1 night in Oct 2022

4/10 Poor

Anne

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
the property was dirty and smell really bad. There was strange people walking around. I did not feel safe walking in the hallway and going up the steps. I felt like I was being followed.
Stayed 1 night in Sep 2022

2/10 Terrible

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Other people staying there were rude and loud until after 2 in the morning. The room was acceptable as far as cleanliness. We left early because we were wide awake, we won’t go back.
Stayed 1 night in Sep 2022

8/10 Good

Hung N

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Sep 2022

8/10 Good

Aungthet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice in good and quiet location and cleaning service also great.
Stayed 2 nights in Sep 2022

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked very little about the place. sticky floor, open whole in the wall with electrical wires showing, they advertised breakfast and there was none. staff was confused when asked about it. there's more, but there's no room on here to list them. on a scale of 1 to 10, i'd give it a 1.
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed customer
Was very disappointed in this hotel. Called to confirm late checkin which was ok’d. Arrived at hotel about 9:30 pm. Was very dark, and looked very run down. Got our key which was on second floor. Stairway very dirty. When we opened the door there were people sleeping in the bed!!! Complained to staff who was in disbelief that anyone was in the room. He took my husband to check it out and indeed room was occupied. Requested a refund but staff was adamant about assigning another room. Given another room Aldo on second floor. Again very dirty stairway and hallway. Room was clearly under construction. Worse hanging from wall, plaster drips on floor, etc. when getting into bed could not sleep in the sheets as there was hair and dirt particles in the bed!
Stayed 1 night in Sep 2022

10/10 Excellent

ARTHUR, SCRANTON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here frequently
Stayed 1 night in Sep 2022