Dear Jes, I regret that you detected an odor of cigarette smoke in your room. We are a smoke-free hotel and do our very best to obtain guest compliance. Again, on behalf of the staff and management, I apologize. Sincerely, Marcie Giles, GM

Dear Alfonso, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Marcie Giles, GM

Dear Brandy, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Marcie Giles, GM

Dear Kevin, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Marcie Giles, GM

Dear Carmen, We assess all reviews to ensure we provide the highest quality of service, and we apologize for falling short during your stay. We hope to welcome you again for a WOW experience. Thank you for staying with us. Sincerely, Marcie Giles, GM

Dear Ronda, Thank you for sharing your review and recommendation. We're pleased that our clean hotel, friendly staff, and ourtstanding breakfast buffet made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Marcie Giles, GM

Dear Kevin, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area.Sincerely, Marcie Giles, GM

Dear Amy, Glad to hear it! Thank you for taking time out of your busy day to let us know that you found our staff accommodating and enjoyed yourself here. We strive to provide a great experience and appreciate your kind words. Best, Marcie Giles, GM

Dear Eugenie, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable and you found our hotel clean. We appreciate your compliments and humbly request a return visit. Best, Marcie Giles, GM

Dear Julie, It is fantastic to know that our friendly and efficient service contributed to a five-star experience. We appreciate your kind words and your patronage. Hosting you was a pleasure, and we hope to do so again soon. Best, Marcie Giles, GM

Dear Geraldine, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit and felt safe with us. We appreciate your choosing Holiday Inn Express & Suites and hope to host you again. Best, Marcie Giles, GM

Dear Laura, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Marcie Giles, GM

Dear Wendy, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Marcie Giles, GM

Dear Frances, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Marcie Giles, GM

Dear David, Offering clean accommodations and professional service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Marcie Giles, GM

Dear Kevin, Thank you so much for taking the time to share your review. We strive to leave all our guests with a positive impression through exceptional service; I apologize for letting you down. Your feedback is important to us as it demonstrates how a simple mistake on our part can tarnish a guest’s opinion of our hotel. I will share your reflections with our team, and we hope you will consider a return trip in the future. Sincerely, Marcie Giles, GM

Dear david, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Marcie Giles, GM

Dear Shawn, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Marcie Giles GM

Dear Robert, We appreciate all compliments, but hearing you praise our staff is incredibly heartwarming. Melody, especially, embodies hospitality and helps make our hotel a delightful place to stay. Your review is valuable to us, and we look forward to welcoming you back soon. Best, Marcie Giles, GM

Dear Kathleen, I'm sorry that you felt compelled to rate us so poorly. We strive to provide every guest with an exceptional stay, but unfortunately, we have let you down. Thank you for being our valued guest, and we hope to serve you better on a return visit. Sincerely, Marcie Giles, GM

Dear Don Geriko, Thank you for choosing our hotel and for taking the time to write a review! We are so glad you enjoyed our accommodations and excellent overall value. Our hotel aims to provide a great experience. We look forward to welcoming you back to our hotel in the future. Best, Marcie Giles, GM

Dear Jaime, Wow, thank you for the kind review and recommendation! I’m thrilled you experienced the best night’s sleep after relaxing in our hot tub! Your feedback is encouraging, and I will surely share it with our associates, who work hard to provide comfortable accommodations. I appreciate you letting us know that you had a pleasant stay. We look forward to seeing you on a return trip. Best, Marcie Giles, GM

Dear John, We are happy to hear from you and value your kind review. It is encouraging to know your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Marcie Giles, GM

Dear Claudia, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Marcie Giles, GM

Dear Justin, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Marcie Giles, GM

Dear Robert, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Marcie Giles, GM

Dear CHRISTOPHERTIMOTHY, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Marcie Giles, GM

Dear Tasha, Thank you for taking the time to write such a wonderful review. Our team is always committed to ensuring that our guests have an exceptional experience, and we're delighted to hear that Wendy went above and beyond to make your stay memorable. We will definitely pass on your compliments to her and share your feedback with the rest of our team. We look forward to welcoming you back soon! Best, Marcie Giles, GM

Dear RICHARD,It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon.Best,Marcie GilesGeneral Manager

Dear Tim, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Marcie Giles General Manager

Dear Kimberly, Your flattering review is music to our ears! Thank you so much for choosing Hotel Inn Express & Suites Montrose - Black Canyon Area and letting other travelers know what an exceptional stay you had. Hosting you was our pleasure, and we hope to welcome you back again soon. Best, Marcie Giles, GM

Dear Maria, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Marcie Giles, GM

Dear Manfred, We are thrilled to hear that you had a first-rate experience at the Holiday Inn Express & Suites Montrose - Black Canyon Area. I can assure you that hosting you was our pleasure, and we hope to welcome you back again soon. Thank you for choosing us! Best, Marcie Giles, GM

Dear James, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Marcie Giles, GM

Dear Monica,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, including recommendations for improvement, are welcomed. We appreciate being a part of your trip.Best,Marcie GilesGeneral Manager

Dear traxcy,We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in the area, and our guests help us achieve that goal by sharing their thoughts about our hotel. Please find a reason to visit again soon.Sincerely,Marcie GilesGeneral Manager

Dear Diana, Thank you for the positive review. It was our pleasure to host you, and we hope to do so again soon. Best, Marcie Giles, GM

Dear Angela, I can't tell you how much we value your review and recommendation of our Holiday Inn Express and Suites. Thank you for choosing our hotel while visiting Montrose and letting other guests know how much you enjoyed the property. Please find a reason to come back again soon! Best, Marcie Giles, GM

Dear Robert, I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area. Sincerely, Marcie Giles, GM