We recently stayed at the hotel and had a mixed experience. Upon arrival, we were given a different room than the one we booked on Expedia, without notification. When we inquired about the discrepancy, we were told it was an "upgrade." However, the room had its drawbacks.
While the carpet appeared unclean, the sofa had noticeable stains with an unpleasant odor, which we highly suspected might be urine. After bringing it to the staff's attention, they replaced the sofa, but the cause of the smell remained unclear.
The bedroom was poorly lit, which added to our overall dissatisfaction. Unfortunately, we found the room to be unclean and not worth the price we paid.
On a positive note, the reception staff were extremely welcoming and friendly, which was a redeeming aspect of our stay.