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Overall it was a very pleasant stay. The room was nice and clean. A few minor details though: a full length mirror would be nice, as there was just the one over the sink in the bathroom, and the toilet paper holder was really far from the toilet (at 5’5” I could barely reach it when sitting). Also, the restaurant was closed for renovations so we always had to go out to eat, and there was an odd smell in the lobby of our floor (but not in the room itself). This being said, I would still go back as the location was very convenient, even with all the surrounding construction.
Not much of a good view or perks and parking is in terrible location
Joshwin Adrian
Stayed 1 night in Mar 2024
8/10 Good
Aziza
12 May 2024
Liked: Cleanliness
It was a good hotel but since it is in downtown having to pay for parking each time you want to go out is a little stressful. Hotel parking would have made this trip 1000/10
Aziza
Stayed 3 nights in Apr 2024
6/10 Okay
Hunter
12 May 2024
Disliked: Property conditions & facilities
The hotel itself is good. But there is musty smell. But everything was pretty clean and the receptionists were nice.
Budget property for people who are not going to spend much time in the hotel. Good location but poorly maintained property. The 747 bus to Montreal airport has a pickup and drop off at the hotel entrance.
Neeraj
Stayed 3 nights in May 2024
6/10 Okay
Khanh
Travelled with family, Travelled with family and small children
The room had a particular smell. Some surfaces in the room were not properly cleaned. And the toilet didn't stop running the entire time I was there.
Otherwise the front desk was very attentive and helpful. There was no room service even though it was advertised
Very helpful front desk staff who went above and beyond to help out during a tricky situation. Hotel is clean but showing its age so a refurbishment is needed.
The staff at the front desk were great but our first room was absolutely terrible! The 7th floor had funky smell and our room was even worse. I was ok with the outdated furniture and the small size, but the smell was unbearable and the AC/heat unit did not work. They sent someone right up to try to fix it and when he couldn't, they were quick getting us a different room. Our 2nd room was on the 5th floor. There was still a stale smell in the hall but our room was "ok". I booked a room for a family of 4, but there were only 2 bath towels and 1 facecloth...and the rooms are very small. I didn't notice the sign at the lobby elevator that said you had to request for housekeeping, so our rooms did not get cleaned while we were out the first day, so I put our garbage outside our door when we got back and had to go to the lobby for some towels and wash cloths. The hotel is pretty run down, but the location and staff were excellent.
Wasn't sure what to expect, but was pleasantly surprised! :) For the price, it far exceeded our expectations and the staff was super friendly and helpful. Would definitely recommend and stay there again! Was super close to many things...very convenient. Price range was excellent for downtown Montreal. Very enjoyable stay.
Lisa
Stayed 1 night in Apr 2024
8/10 Good
David
23 Apr 2024
David
Stayed 5 nights in Apr 2024
6/10 Okay
Harry
23 Apr 2024
Disliked: Cleanliness
I had good view of old port and room was very clean and organized ,the temperature was on point .
Upon entering the hotel lobby, it smells weed so badly. The linens were itchy, I waited for 24hours before the hotel staff changed it. Bad customer service experience with the receptionist.
Lesley
Stayed 8 nights in Apr 2024
6/10 Okay
Madelyn
Travelled with group
16 Apr 2024
Disliked: Amenities
average. no one cleaned our room the 3 nights we stayed.
The hotel rooms were furnished with outdated and uncomfortable furniture, adding to the overall feeling of discomfort. The corridors were poorly lit and cluttered, making navigation difficult. The washrooms were unkempt and had a lingering stench that made using them an unpleasant experience. Additionally, the parking situation was chaotic and moreover we have to pay for parking . And staff was so rude don’t have basics adequate causing unnecessary stress for guests. Overall, the hotel was a smelly and stinky disappointment from start to finish.