Need better service at reception area, as a VIP member of expedia I nicely asked if we could get a room upgrade, the answer was in a very rude way "YOU ARE GETTING FREE PARKING, WHAT ELSE DO YOU WANT" I dont think that was the appropriate was to answer, I was not asking for any favors...
The hotel is ok, well located, the room so so, toilet water handle was broken, reception area is quite small to host large events, It was hard to even walk inside the hotel due to the amount of people attending an event over the weekend.