Cocktail bar

Reviews of Escad Hotel Quartier Dix30

3.5 out of 5
Escad Hotel Quartier Dix30
1020 Rue du Lux, Brossard, QC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 1001 reviews" "
Rating 8 - Good. 158 out of 1001 reviews" "
Rating 6 - Okay. 28 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bare minimum bathroom amenities, marginal WiFi, and not sure the being in a building on top of other companies is a great format.
Stayed 1 night in May 2024
Response from The reception team on 10 May 2024
Good day,Thank you for taking the time to give us your feedback. We are sorry to hear that our hotel did not meet your expectations. We hope to host you again in the future.Have a nice day!

8/10 Good

Thomas, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from -Myriam de la réception on 8 May 2024
Bonjour Thomas,Merci beaucoup d'avoir pris le temps de nous laisser cette note. N'hésitez pas à nous partager comment nous pourrions faire lors de votre prochain séjour pour obtenir un 5 sur 5! Bonne journée et à la prochaine!

10/10 Excellent

Bailey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fiancé and I’s fourth stay at Escad and we will definitely be back again. They are always so friendly, the rooms are really clean and quiet, parking is very easily accessible. Always a 10/10 staying at Escad. We will definitely be back again!
Stayed 6 nights in Apr 2024
Response from Victoria from the front desk on 4 May 2024
Good day, thank you for taking the time to give us your feedback. We are very pleased to hear that you enjoyed your stay with us. We are always happy to host you again in the future. Have a wonderful day!

10/10 Excellent

Kang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but very little to do since the Dix30 closes early on weekdays.
Stayed 2 nights in Apr 2024
Response from -Myriam from the front desk on 1 May 2024
Hello Kang,We are so happy to hear that you appreciated our hotel. The Quartier Dix30 closes a little earlier during the weekends and some restaurants are closed on Monday nights since there is less occupation. It really depends in the end of the type of activities you are looking for. If you want to experience a busy and fun night, we recommend stays on friday or saturday!We can't wait to welcome you again very soon.

10/10 Excellent

Marcel, Dieppe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience had by my wife and I during our 2 day stay. Excellent views from our hotel room.
Stayed 2 nights in Apr 2024
Response from -Myriam from the front desk on 26 Apr 2024
Hello Marcel,Thank you so much for taking the to leave us this wonderful review. We are so happy to hear that you appreciated your experience with us. We have great views all around the hotel since we are the tallest building in the area. We will be happy to welcome you again very soon.Have a wonderful day!

10/10 Excellent

Iyad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from -Myriam de la réception on 18 Apr 2024
Bonjour Lyad,Merci pour ce bon commentaire! Ce sera un plaisir de vous accueillir de nouveau très bientôt.Bonne journée!

10/10 Excellent

Iyad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from -Myriam de la réception on 18 Apr 2024
Bonjour Lyad,Merci pour ce bon commentaire! Ce sera un plaisir de vous accueillir de nouveau très bientôt.Bonne journée!

10/10 Excellent

Nikolaos

Stayed 2 nights in Apr 2024
Response from -Myriam de la réception on 18 Apr 2024
Bonjour Nikolaos,Merci d'avoir pris le temps de nous laisser cette belle note.Au plaisir de vous accueillir de nouveau très bientôt!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from -Myriam de la réception on 17 Apr 2024
Bonjour Elizabeth,Merci d'avoir pris le temps de nous laisser cette belle note.Au plaisir de vous accueillir de nouveau très bientôt!Bonne journée,

10/10 Excellent

Natalie

Stayed 2 nights in Apr 2024
Response from -Myriam de la réception on 30 Apr 2024
Bonjour Natalie,Merci d'avoir pris un peu de temps dans votre journée pour nous donner cette belle note.Ce sera un plaisir de vous accueillir de nouveau à l'Escad.Bonne journée!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great for one night on our way to the eclipse. If you’re a shopper it is next to an outdoor shopping area. Free parking, front desk was excellent in recommendations and friendly.
Stayed 1 night in Apr 2024
Response from Marika from the front desk on 9 Apr 2024
Thank you for taking the time to leave us such a nice review! We are so happy to hear that you enjoyed your stay with us. :) We look foward to welcoming you again in our hotel in the near future!Have a great day :)

10/10 Excellent

Columba, GLENDALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best boutique hotel I’ve stayed in Quebec! Quality amenities were the perfect cherry on top of our 5 night tour of Southeast Canada for the Eclipse. It may be far for those specifically going to Montreal, but for us it was exactly the East area we wanted. Just wish there was an additional blackout curtain. We woke up at sunrise bc we needed to leave very early, but I can see it would be difficult to sleep in.
Stayed 1 night in Apr 2024
Response from Marika from the front desk on 9 Apr 2024
Thank you so much for taking the time to leave us such a nice review! We are so glad to hear that you enjoyed your stay with us. :) We just wanted to let you know that there is indeed a black out curtain in the room, we will make sure to show you next time! We look foward to welcoming you again in our hotel in the near future, have a great day :)

10/10 Excellent

Kevin

Travelled with partner
Liked: Amenities
Beautiful hotel. Walking distance to shopping, restaurants and movies.
Stayed 1 night in Apr 2024
Response from Marika from the front desk on 7 Apr 2024
Thank you for taking the time to leave us such a nice review! We are glad to hear that you enjoyed your stay with us and we look foward to welcoming you again in our hotel in the near future. :)Have a great day!

6/10 Okay

Catherine

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was very dusty. Shelf in the bathroom and any of the higher shelves had not been dusted in a LONG time. My husband is tall and put his bag, hat and folded dress pants on the shelf over where the hangers are and when he pulled them out they were covered in dust. I put my hand up to swipe and check and I had a thick layer of dust on my finger. We had to try to clean his pants before dinner and couldn't get all the dus stains off. We've stayed here many times and it was great...not this time.
Stayed 2 nights in Mar 2024
Response from Marika from the front desk on 1 Apr 2024
Thank you for taking the time to leave us a comment about your stay! We are very sorry to hear about the state of the room, i will add immediately to your profile to do a double inspection of housekeeping services for your next stays. Let us know if there is anything else we can do for you about this particular stay. :)

8/10 Good

perry, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, courteous staff. Bar on site. Good wifi, comfortable bed. Very relaxing.
Stayed 2 nights in Mar 2024
Response from Marika from the front desk on 18 Mar 2024
Thank you for taking the time to leave us such a nice review! We are glad to hear that you enjoyed your stay with us and we look foward to welcoming you again in our hotel in the near future. :)

8/10 Good

Noorany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and room was spotless. Moreso, overall cleanliness was impeccable. Felt home away from home.
Stayed 1 night in Mar 2024
Response from Camille de la réception on 5 Mar 2024
Good evening Noorany,Thank you very much for your good comments! It is really appreciated and we are glad that you felt like home. We look forward to welcome you again!

10/10 Excellent

EE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024
Response from -Myriam from the front desk on 28 Feb 2024
Hello,Thank you so much for taking the time to leave us this review! We appreciate it very much and we can't wait to welcome you again very soon.Have a wonderful day!

10/10 Excellent

Celine

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Camille de la réception on 26 Feb 2024
Merci beaucoup pour cette belle note Madame Choquet! Nous sommes ravis de savoir que votre séjour ait été à la hauteur de vos attentes. Nous espérons vous réaccueillir bientôt!

10/10 Excellent

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 1 night in Feb 2024
Response from -Myriam from the front desk on 26 Feb 2024
Hello Alexandre,Thank you so much for taking the time to leave us this review. We are so happy to hear that you enjoyed every aspects of your stay.It will be a pleasure to welcome you again very soon!Have a wonderful day,

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Felicia on 21 Feb 2024
Bonjour Ellie, Merci d'avoir pris le temps de nous écrire. Nous sommes ravis de lire que vous avez aimé votre séjour chez nous. Nous espérons vous revoir bientôt. Bonne journée!

10/10 Excellent

Lillian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor
Stayed 2 nights in Feb 2024
Response from Camille de la réception on 10 Feb 2024
Good morning Lillian,Thank you very much for your comment! We are glad that you liked the decor of our hotel.We hope to see you soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from -Myriam from the front desk on 8 Feb 2024
Hello,Thank you so much for taking the time to leave us this review.Do not hesitate to contact us directly if you would have any feedback so that your next stay would be a 10/10!Have a great day,

10/10 Excellent

lydia

Stayed 1 night in Jan 2024
Response from -Myriam de la réception on 21 Mar 2024
Bonjour Lydia,Merci beaucoup d'avoir pris le temps de nous laisser cette note. Il nous fera un grand plaisir de vous accueillir de nouveau!À la prochaine!

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from -Myriam de la réception on 22 Jan 2024
Bonjour Jonathan,Merci beaucoup d'avoir pris le temps de nous laisser cette belle note! Au plaisir de vous accueillir de nouveau très bientôt,

10/10 Excellent

Steve

Business traveller
Stayed 1 night in Jan 2024
Response from Megane de la réception on 22 Jan 2024
Bonjour,Merci beaucoup d'avoir pris le temps de nous laisser cette note. Nous avons bien hâte de vous accueillir de nouveau.Passez une excellente journée!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from -Myriam from the front desk on 16 Jan 2024
Bonjour,Merci beaucoup d'avoir pris le temps de nous laisser cette note. Nous avons bien hâte de vous accueillir de nouveau.Passez une excellente journée!

2/10 Terrible

Hayat

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staffs are so mean and noisy. You feel you have been watched 24\7. It doesn’t worst the money. I don’t recommend it at all. I booked the room for three nights $189 a night . When I got there they told me I have my daughter with me and she is 12 . I need to pay more to have the two queen bed suite. So, I agreed and when I want up to my room I found out that it is the same room one queen bed and they open the sofa and make it a twin bed. I got charged $ 279. Also,on their web site they said dogs are allowed and fee might be applicable. But in reality you need to pay $30 per night. Be careful, because this hotel is a ripoff. I stayed three nights : me, my husband and my daughter. So I used all the soap and lotion. When I looked at the bill I found out that they changed me $68 for the hand soap and lotion. It is insane how awful they are.
Stayed 3 nights in Dec 2023
Response from -Myriam from the front desk on 16 Jan 2024
Hello Ms Hayat, We want to thank you for taking the time to give us this feedback about your recent stay with us. We see it as an opportunity to make some improvements to make sure that every guests feels at home. We are sad to hear that you did not have the experience you expected. At first, we noticed that your reservation was for a Studio with 1 King bed. Upon arrival, your request was to have a room with 2 Queen Beds however, it was not available for that evening. The Studio room can accommodate 2 people only as per fire code regulations. We wanted you and your family of 4 to be comfortable for 3 nights, that is the reason we changed your reservation to our Studio 2 piece with a Queen Bed and a sofa bed. Our different types of room have different rates because of the space and amenities and therefore the time it takes for our housekeeping team to clean and prepare the rooms. It is always a pleasure to welcome pets at the hotel. In fact, we do have a cleaning charge of 30 but it is a fixed charge for the entire stay. We noticed the charge for the lotion and soap. You can use as much product as you want during your stay. It was a miscommunication between departments and we have refunded the price of the bottles. We are very sorry about this mistake. We really hope that we were able to clarify some details of your stay. If you want to discuss more about it, do not hesitate to contact us for any questions. It would be a pleasure to welcome you again! Have a nice day,

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great location for shopping and dining
Stayed 1 night in Dec 2023
Response from -Myriam de la réception on 1 Feb 2024
Hello Joanne,Thank you so much for taking the time to give us this review. We are so happy to hear that you liked the design and confort of our hotel. Our location is great for any activities either directly in the Quartier Dis30 or even in Montreal since the REM train is just next door.It will be a pleasure to welcome you again very soon!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional from beginning to end
What can I say other than I was impressed from the second I arrived to the second I left. The staff was courteous and a pleasure to interact with. I was in my van, which can be difficult in city environments being 24' long and needing 12' clearance, and when I asked where I could park, the front desk clerk simply advised me I could park it right there at the front entrance and he would make sure it was ok. This was a huge load of stress taken off my shoulders right away. The room was clean, had an amazingly hot water (perfect after escaping 20° weather) rain head shower, and the bed was perfectly soft and cozy with great sheets...I slept like a baby. The breakfast in the morning downstairs was surprisingly good! I am not easy to impress when it comes to breakfast. Just an all around great experience and I would totally recommend to anyone.
Stayed 1 night in Dec 2023
Response from -Myriam from the front desk on 16 Jan 2024
Hello Joshua,It is so great to hear about your experience with us. We always want our guests to feel like they are home, and we are thrilled to know that you had this experience. Nothing can beat a hot shower after a long trip! We can't wait to welcome you again!Have a wonderful day,

10/10 Excellent

Andre

Stayed 1 night in Dec 2023
Response from -Myriam de la réception on 1 Feb 2024
Bonjour Andre,Merci d'avoir pris le temps de nous laisser cette belle note!Au plaisir de vous accueillir de nouveau,

4/10 Poor

Wing Ming, Etobicoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located right next to Dix30 shopping center with lots of amenities, shops, and restaurants. However, having so close to the shopping center making it challenging driving to and from the hotel because of the heavy traffic. What really troubles me is the interior design of the hotel suite. It's an open concept to a point that you can actually see through the wall from the shower to the bed, and wise versa. Not everyone feels comfortable being watched while taking a shower. Because the wall between the shower and the bed is not opaque, ceiling light from the bathroom will get to the bed if someone uses the bathroom at night. I got woken up a few times during my stay. Since the bathroom door is a sliding door, there are gaps on both sides of the door so you can hear everything happening in the bathroom. Not a good idea with such a quiet room. I visit Montreal multiple times a year and this is my first stay in this hotel and it could be my last if there is no improvement with the interior design.
Stayed 3 nights in Dec 2023
Response from Gabrielle, Guest Service Supervisor on 3 Jan 2024
Hello Mrs. Ming, Thank you for taking the time to leave us a feedback about your stay with us. We always appreciate the comment of our guest and it allows us to improve. We are sorry about that it was difficult to access the hotel. During the holidays, it is true that it is really busy in the area. As for the room design, we are very sorry that you did not feel comfortable with our bathroom door and shower wall. This design was thought to create a modern open space concept. We are also sorry that you had trouble sleeping because of this design. For your next stay, I would like to suggest our room with 2 queen beds, that has a full bathroom with a door that locks. and has no see through walls.

10/10 Excellent

James

Stayed 3 nights in Dec 2023
Response from -Myriam de la réception on 31 Dec 2023
Bonsoir James,Merci d'avoir pris le temps de nous laisser cette note! À la prochaine et bonne année 2024 à vous!

10/10 Excellent

leanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from -Myriam de la réception on 31 Dec 2023
Bonjour Leanna,Merci pour cette belle note! Au plaisir de vous accueillir de nouveau très bientôt.Bonne année!

10/10 Excellent

LILIANE

Travelled with partner
The only thing is that I still fon’t have the invoice in my email
Stayed 4 nights in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from -Myriam de la réception on 26 Dec 2023
Bonjour James,Merci d'avoir pris le temps de nous laisser cette note! Nous sommes heureux de savoir que vous avez apprécié votre séjour parmi nous. Nous vous souhaitons de joyeuses fêtes et une belle année 2024!

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from -Myriam de la réception on 20 Dec 2023
Bonjour Maxime,Merci beaucoup d'avoir pris le temps de nous laisser cette belle note! Au plaisir de vous accueillir de nouveau très bientôt.

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from -Myriam de la réception on 15 Dec 2023
Bonjour Patricia,Merci beaucoup pour cette belle note! C'est un plaisir de savoir que vous avez aimé votre séjour.Nous avons hâte de vous accueillir de nouveau!Bonne journée!

10/10 Excellent

Jason

Stayed 2 nights in Dec 2023
Response from -Myriam de la réception on 11 Dec 2023
Bonjour Jason,C'est un véritable plaisir de savoir que vous avez apprécié votre séjour et nous avons bien hâte de vous accueillir de nouveau!Passez une excellente journée,

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay.
Stayed 1 night in Dec 2023
Response from Myriam from the front desk on 11 Dec 2023
Hello!Thank you so much for taking the time to leave us this review! We are glad to hear that you enjoyed your stay with us and it will be a pleasure to welcome you again very soon!Have a wonderful day.

10/10 Excellent

Wilhelm

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay
Stayed 2 nights in Nov 2023
Response from -Myriam from the front desk on 29 Nov 2023
Hello Wilhelm,It is just great news to hear that you always appreciate your stays with us! It will be a pleasure to welcome you again.Have a wonderful day!

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice location
Stayed 1 night in Nov 2023
Response from -Myriam from the front desk on 29 Nov 2023
Hello Brett,Thank you so much for taking the time to leave us this review. It is always a pleasure to here that our hotel is appreciated and we can't wait to welcome you again very soon!Have a wonderful day,

8/10 Good

Charles, Saco

Stayed 2 nights in Nov 2023
Response from -Myriam de la réception on 21 Nov 2023
Bonjour Charles,Merci beaucoup d'avoir pris le temps de nous laisser cette belle note! Ce fut un plaisir de vous accueillir et nous serons heureux de vous recevoir de nouveau!Bonne fin de journée!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from -Myriam de la réception on 17 Nov 2023
Merci beaucoup pour cette belle note! Très content de savoir que vous avez aimé votre séjour. Au plaisir de vous accueillir de nouveau très bientôt!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À répéter!
Belle emplacement, excellente vue de la ville au loin! Suite grande, lumineuse, chic, insonorisée! Proximité des commerces et des restaurants de DIX30
Stayed 1 night in Nov 2023
Response from -Myriam de la réception on 17 Nov 2023
Bonjour,Merci énormément d'avoir pris le temps de nous écrire concernant votre séjour. Nous sommes très heureux de savoir que vous avez apprécié tout ce que notre hôtel et notre emplacement a à offrir. Au plaisir de vous revoir très bientôt!

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Victoria de la réception on 16 Nov 2023
Bonjour!Merci pour cette belle note.Au plaisir,

8/10 Good

Jiadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from L'équipe de la réception on 16 Nov 2023
Bonjour,Merci pour cette belle note!Au plaisir de vous accueillir à nouveau à l'avenir.

10/10 Excellent

Pascale

Stayed 1 night in Nov 2023
Response from L'équipe de la réception on 16 Nov 2023
Bonjour,Merci pour cette belle note!Au plaisir de vous accueillir à nouveau à l'avenir.

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Marika de la Réception on 13 Nov 2023
Merci d'avoir pris le temps de nous écrire un si bel avis! Nous sommes heureux de savoir que vous avez apprécié votre séjour parmi nous. :) Au plaisir de vous accueillir à nouveau dans notre hôtel dans un futur proche!

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2023
Response from Vincent on 11 Nov 2023
Merci pour cette belle note. Au plaisir de vous revoir bientôt !

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice room.
Stayed 2 nights in Nov 2023
Response from Vincent on 11 Nov 2023
Merci pour cette belle note. Au plaisir de vous revoir bientôt !