Dear Carmen,Thank you for your kind review. We're delighted to hear that you had a pleasant stay with us and that you found our parking convenient, our beds comfortable, and enjoyed the nearby dining options.We're glad you discovered Restaurant Bar Focaccio and enjoyed your meal there. It's wonderful to know that our location added to your positive experience.We appreciate your feedback regarding the parking fee and will take it into consideration as we continually strive to improve our services.We hope to welcome you back soon for another great stay.Best regards,

Dear Carole,Thank you for your kind words! We're thrilled to hear that you found our hotel and rooms beautiful.Creating a comfortable and inviting atmosphere for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another wonderful experience in the future.Warm regards,

Dear Lana,Thank you for bringing your concerns to our attention. We sincerely apologize for the oversight in assigning you to an already occupied room and any inconvenience this may have caused during your stay. Additionally, we regret any discrepancies in your bill, including charges for parking and other items.Ensuring the accuracy of our guests' bills and providing a seamless experience is important to us. We will investigate the issues you've raised with our team and take corrective actions to prevent similar occurrences in the future.If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to restore your confidence in us.Warm regards,

Dear Manjinder,Thank you for taking the time to share your feedback with us and for giving us a perfect score of 5 out of 5! We're delighted to hear that you had a positive experience during your stay.If there's anything else we can do to enhance your next visit or if you have any further feedback to share, please feel free to reach out. We're here to ensure that you have a memorable and enjoyable experience with us.Warm regards,

Dear Husain,Thank you for reaching out to us regarding your recent stay. We appreciate your feedback and understand your concerns regarding the points not being credited to your Marriott account and the discount provided by Air Canada.As your booking was made through a third-party platform, we kindly advise you to contact Air Canada directly regarding the discount they offered. They will have the necessary information to assist you further in resolving this matter.Regarding the missing points, while bookings made through third-party platforms are not typically eligible for points credit, we will do our best to assist you in ensuring that your stay is properly documented for any future inquiries with Marriott Rewards.We apologize for any inconvenience this may cause and appreciate your understanding of our policies in this regard. If you have any further questions or need assistance, please don't hesitate to reach out to us directly.Warm regards,

Dear Linda,Thank you for your kind words. We're thrilled to hear that you found our hotel clean, quiet, and that you enjoyed our shuttle service.Ensuring a comfortable and hassle-free experience for our guests is our top priority, and we're delighted that we could meet your expectations in cleanliness and transportation services.If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to ensure that you have a memorable and pleasant experience with us.Warm regards,

Dear Jonathan,Thank you for sharing your feedback with us. We're glad to hear that you found our front desk staff to be outstanding during your stay.Regarding the breakfast inclusion, we apologize for any confusion. While breakfast is not typically included in our room rates, we appreciate your suggestion and will take it into consideration for future offerings.We're delighted to hear that you were impressed by our team's service and professionalism. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our front desk staff.If there's anything else we can do to improve your experience or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future.Warm regards,

Dear Dean,Thank you for your concise and positive feedback. We're glad to hear that your experience was nice and easy.If you have any further comments or if there's anything else we can do to improve your next stay, please feel free to let us know. We're here to ensure that your future experiences with us are just as pleasant.Warm regards,

Dear Andrew,Thank you for your kind words regarding your recent stay. We're thrilled to hear that you found your room lovely and that our staff were helpful during your time with us.Creating a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations in both accommodations and service.If there's anything else we can do to enhance your stay or if you have any further feedback to share, please don't hesitate to reach out. We're here to ensure that you have a memorable and pleasant experience with us.Warm regards,

Dear Jean-Marc,Thank you for highlighting the convenient location of our hotel in close proximity to the airport, as well as our parking facilities. We're delighted that these aspects of your stay met your expectations and contributed to a pleasant experience.Ensuring ease of travel and convenience for our guests is a priority for us, and we're glad to hear that our location and parking options were beneficial for your visit.If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to make your stay as comfortable and enjoyable as possible.Warm regards

Dear Jim,Thank you for bringing your concerns regarding the ceiling in your room to our attention. We apologize for any inconvenience or dissatisfaction this may have caused during your stay.Ensuring the comfort and satisfaction of our guests is our top priority, and we take feedback such as yours very seriously. Please be assured that we will investigate the issue with the ceiling in your room and take appropriate measures to address it promptly.We appreciate your valuable feedback, as it helps us identify areas for improvement and ensure that all our guests have a pleasant experience with us.If there's anything else we can do to make your stay more comfortable or if you have any further concerns, please don't hesitate to let us know. We're here to assist you in any way we can.Warm regards,

Dear Robert,Thank you ever so much for taking the time to share your glowing review of your recent stay with us. We are absolutely thrilled to learn that you had such a delightful experience and awarded us with a perfect score. Your kind words truly serve as a testament to our team's dedication to providing exceptional service and creating memorable experiences for our guests.It was our pleasure to have had the opportunity to host you, and we sincerely appreciate your patronage. Should your travels bring you back to our area, we would be honored to welcome you once again for another outstanding stay.Warm regards,

Dear David,Thank you for your feedback and for choosing to stay with us! We're pleased to hear that our hotel's convenient location near the airport, VIA rail, and dining options met your needs. However, we apologize for the noise disturbance you experienced from the lobby/snack area and the rain dripping on the window sill, which affected your sleep.We appreciate your understanding and patience with this matter. Your comments are valuable to us, and we will take them into consideration to improve our guests' overall experience.Next time you stay with us, please don't hesitate to let us know your room preferences, and we will do our best to accommodate them to ensure a more restful stay.We look forward to welcoming you back and providing you with an even more enjoyable experience in the future.Warm regards,

Dear Devyanshu,Thank you for sharing your feedback regarding your recent stay with us. We deeply regret to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your time with us.Please know that your feedback is invaluable to us as it allows us to identify areas for improvement and take corrective measures to ensure that future guests do not encounter similar issues.We would greatly appreciate the opportunity to discuss your concerns further and to regain your trust. If you would be willing to provide more details about your stay, please feel free to reach out to us directly.Once again, we apologize for any shortcomings you experienced, and we hope to have the chance to welcome you back in the future and provide you with the exceptional experience we strive to deliver to all our guests.Sincerely,

Dear Lonn,We're thrilled to hear that you had a great experience during your stay with us! Your kind words about our polite staff and quiet atmosphere mean a lot to us. Providing exceptional service and a peaceful environment are top priorities for us, and we're delighted that we were able to meet your expectations.If there's anything else we can do to make your stay even more enjoyable or if you have any further feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear Elaine,We sincerely apologize for the inconvenience you experienced during your stay due to the lack of hot water. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short in this instance.Please rest assured that we take this matter very seriously, and we are actively investigating the issue to determine the root cause and implement necessary measures to prevent it from happening again in the future.Once again, we apologize for the inconvenience and thank you for your understanding. We hope to have the opportunity to regain your trust and welcome you back for a more pleasant stay in the future.Warm regards,

Dear Heather,Thank you for bringing this discrepancy to our attention. We apologize for any confusion or inconvenience regarding the pricing difference between what was quoted to you through Expedia and the actual amount you paid at the property.We strive to ensure that our guests have a seamless booking experience, and it's disappointing to hear that there was a discrepancy in this instance. We will investigate the matter further to understand what may have caused the difference in pricing and take appropriate steps to prevent similar occurrences in the future.Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us directly.Warm regards,

Dear Otis,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. It's disheartening to hear that our front desk team fell short of your expectations in providing information and service. Rest assured, we will address this internally to ensure that all our staff members are adequately trained to meet the needs of our guests.We also regret that the design of our rooms did not meet your expectations. We understand that each Aloft property has its own unique style, and we strive to create a comfortable and welcoming environment for all our guests. Your comments will be taken into consideration as we continue to improve and enhance our accommodations.We truly value your input, and we hope to have the opportunity to welcome you back in the future for a more positive experience. If there's anything specific we can do to make amends or if you have any further feedback, please feel free to reach out to us directly.Warm regards,

Dear Teresa,Thank you for your kind words! We're thrilled to hear that you found our pricing to be great value. Providing our guests with competitive rates is always a priority for us, and we're glad that it contributed to making your stay enjoyable.Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another excellent stay in the future.Best regards,

Dear Heather,Thank you for taking the time to leave us a review and for giving us a 4 out of 5 rating! We’re pleased to hear that you had an enjoyable stay with us.Your feedback is very important to us as it helps us to continually improve our services. If there are any specific aspects of your stay that you feel we could enhance, we would love to hear your suggestions.We look forward to the opportunity to welcome you back and aim for a 5 out of 5 experience on your next visit.Best regards,

Dear Cidy,We are delighted to hear that you enjoyed your stay with us. Your satisfaction is of utmost importance to us, and we are pleased that our accommodations met your expectations.Should you require any further assistance or have any inquiries regarding your stay or future reservations, please do not hesitate to reach out to us. We are committed to ensuring that every aspect of your experience with us is exceptional and memorable.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future for another enjoyable stay.Warm regards,

Dear Todd,Thank you for sharing your kind words with us! We're delighted to hear that your trip to Montreal was memorable, and we're thrilled to have been a part of your experience.Creating lasting memories for our guests is what we strive for, and we're glad to know that you had a positive and memorable stay with us. Montreal is a vibrant city with so much to offer, and we're glad that you were able to enjoy all that it has to offer during your time here.If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. We're here to ensure that every stay with us is special and unforgettable.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another memorable trip in the future!Warm regards,

Dear Marina,Thank you for taking the time to provide your feedback regarding your recent stay, even though it was brief. We appreciate your willingness to share your thoughts with us.We're glad to hear that your short time with us was satisfactory, reflected in your 4 out of 5 rating. While we always strive to ensure that every aspect of our guests' experience exceeds expectations, we understand that there are factors beyond our control, especially during short stays.Should your travels bring you back to the area in the future, we hope to have the opportunity to welcome you back for a longer stay, allowing us the chance to provide you with a truly exceptional experience from start to finish.Thank you once again for choosing to stay with us, and we look forward to the possibility of hosting you again in the future.Warm regards,

Dear Myriam,We sincerely apologize for the inconvenience and frustration you experienced due to the absence of breakfast service during your stay. Providing a satisfying breakfast experience for our guests is a top priority, and we deeply regret that we fell short of this expectation during your visit.Please rest assured that we take your feedback seriously and will investigate the matter to understand what led to this unexpected disruption in our breakfast service. We understand the importance of having a meal before a flight, and we sincerely apologize for any inconvenience or discomfort this may have caused you.We are here to help in any way we can and to ensure that your future stays with us are nothing short of exceptional.Once again, we apologize for the oversight and appreciate your understanding and patience in this matter.Warm regards,

Dear Brett,We're delighted to hear that your check-in experience was smooth and that our staff member made you feel welcomed and well taken care of. Providing exceptional service is at the core of what we do, and we're thrilled that you had a positive interaction with our team. Thank you for your kind words, and we hope you enjoy your stay with us. If you need anything else during your time here, please don't hesitate to let us know!Warm regards,

Dear Ian,We're thrilled to hear that our hotel's convenience has become a reliable part of your travel routine when overnighting in Montreal after your holidays. Providing a comfortable and seamless experience for our guests is always our priority, and we're glad to know that we've been able to meet your needs consistently. Thank you for choosing us, and we look forward to welcoming you back on your future travels!Warm regards,

Dear Brian,We're delighted to hear that our hotel provided you with the convenience and comfort you needed during your layover in Montreal. It's wonderful to know that our proximity to the airport and our efficient shuttle service met your expectations. Thank you for choosing us as your place to rest for the night. Should you find yourself in Montreal again in the future, we'd love to welcome you back for another great stay!Warm regards,

Dear Lorna,Thank you so much for your wonderful rating of 5 out of 5! We are thrilled to hear that you had such a fantastic experience during your stay with us.Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. It's truly rewarding to receive such positive feedback from our guests.We appreciate your kind words and your support. Should you ever find yourself in the area again, we would be honored to welcome you back for another excellent stay.Warm regards,

Dear Lon,Thank you for sharing your feedback with us. We're pleased to hear that our location near the airport suited your needs and that you enjoyed the tranquility of your room. However, we sincerely apologize for the inconvenience you experienced with the sliding door to the shower/toilet and the lukewarm water temperature.Please rest assured that we take your comments seriously, and we will address these issues promptly to ensure that they do not recur in the future. Your comfort and satisfaction are of utmost importance to us, and we appreciate your patience and understanding.Should your travels bring you back to the area, we would be grateful for the opportunity to provide you with a more seamless and enjoyable stay. Thank you again for choosing to stay with us.Warm regards,

Chère Annie,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre nouvel hôtel et que vous avez trouvé nos chambres spacieuses. Notre proximité avec l'aéroport est un avantage que nous sommes heureux d'offrir à nos clients, et nous sommes ravis que cela ait été pratique pour vous.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain voyage. Si vous avez des demandes spécifiques ou des préférences pour votre prochaine visite, n'hésitez pas à nous en informer. Nous serions ravis de vous offrir une expérience encore plus agréable.Cordialement,

Dear Tania,We sincerely appreciate you taking the time to share your feedback with us. It is delightful to learn that you found our beds to be comfortable and our accommodations to be clean.Ensuring the comfort and cleanliness of our guests' accommodations is a cornerstone of our commitment to exceptional hospitality, and we are pleased that we could meet your expectations in these regards.Your satisfaction is paramount to us, and we eagerly anticipate the opportunity to welcome you back for another memorable stay. Should you have any further comments or requests to enhance your experience, please do not hesitate to reach out.Warm regards,

Dear Joseph,Thank you for taking the time to share your feedback with us. We genuinely value your input as it allows us to continually improve and provide the best possible experience for our guests.We apologize for any inconvenience caused by the absence of a restaurant on-site. While we do not have a restaurant within the hotel premises, we are always exploring opportunities to enhance our guests' dining options in the surrounding area.Additionally, we appreciate your comments regarding the appearance of our staff. We understand the importance of professionalism in our team members' appearance and interactions with guests. Rest assured, we will address this matter internally to ensure that all staff members maintain a professional demeanor and appearance at all times.We are glad to hear that despite these concerns, you found our staff to be competent in handling necessary transactions. Your satisfaction is our priority, and we will continue to strive for excellence in all aspects of our service.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,

Dear Ian,Thank you for providing us with your detailed feedback regarding your recent stay at our hotel. We truly value your input as it helps us to continually improve and enhance the experience we provide to our guests.We are pleased to hear that you found our shuttle service to be excellent and our drivers very friendly. Ensuring a comfortable and pleasant journey for our guests is a priority, and we're glad our efforts were appreciated.However, we apologize for any inconvenience you experienced due to the size of your room and the perceived cost. We strive to offer competitive pricing while providing spacious and comfortable accommodations, and we regret if this did not meet your expectations on this occasion.Additionally, we appreciate your feedback regarding the reception and the air conditioner/heater in your room. Rest assured, we will address these issues with our team to ensure a more welcoming atmosphere and to resolve any maintenance concerns promptly.We are glad to hear that you found our bathroom facilities to be very good and clean, and we appreciate your acknowledgment of this aspect of your stay.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,

Dear Julie,Thank you so much for taking the time to leave such a wonderful review of our hotel! We are thrilled to hear that you had a fantastic experience during your stay.Receiving a perfect rating of 5 out of 5 from you truly means a lot to us. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We sincerely appreciate your kind words and your decision to choose our hotel for your accommodation needs. It would be our pleasure to welcome you back for another outstanding stay in the future.Warm regards,

Dear Mike,Thank you so much for taking the time to leave such a wonderful review of our hotel! We are thrilled to hear that you had a fantastic experience during your stay.Receiving a perfect rating of 5 out of 5 from you truly means a lot to us. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We sincerely appreciate your kind words and your decision to choose our hotel for your accommodation needs. It would be our pleasure to welcome you back for another outstanding stay in the future.Warm regards,

Dear Huguette,Thank you for your feedback. We're delighted to hear that you found our shuttle service safe and quiet. Ensuring the comfort and security of our guests during transportation is a top priority for us, and we're pleased that our efforts met your expectations.Should your travels bring you back to our area, we would be honored to welcome you again for another peaceful and pleasant stay. If there's anything else we can do to assist you or any further feedback you'd like to share, please feel free to reach out.Warm regards,

Dear Bruce,Thank you for sharing your feedback with us. We are thrilled to hear that you found our hotel's location to be convenient and that you enjoyed our shuttle service.Ensuring our guests have easy access to transportation options is a priority for us, and we are pleased that our shuttle service met your needs during your stay.We hope to have the pleasure of welcoming you back in the future for another enjoyable experience. If there's anything else we can assist you with or any further feedback you'd like to share, please don't hesitate to reach out.Warm regards,

Dear Tristan,Thank you for sharing your feedback following your recent stay at our hotel near the Montreal airport. We're pleased to hear that our convenient location served your needs well during your visit.We apologize for any inconvenience you experienced regarding limited dining options late at night. Your feedback is invaluable to us, and we will certainly take it into consideration as we strive to enhance the overall guest experience.Should your travels bring you back to the area, we hope to have the opportunity to welcome you again and provide you with an improved experience.Warm regards,

Cher Philippe,Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience récente dans notre hôtel. Nous sommes désolés d'apprendre que votre séjour n'a pas répondu à vos attentes.Votre évaluation de 2 sur 5 est une préoccupation pour nous, et nous aimerions en savoir plus sur les aspects qui n'ont pas été à la hauteur de vos attentes. Vos commentaires sont extrêmement précieux, et nous prenons très au sérieux toutes les observations de nos clients.Nous sommes déterminés à améliorer nos services et à rectifier les problèmes que vous avez rencontrés. Si vous avez des suggestions spécifiques sur la façon dont nous pourrions nous améliorer, nous serions reconnaissants de les entendre.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur et de regagner votre confiance.Cordialement,

Dear Jimi,We sincerely appreciate your kind words and are delighted to hear that you found our establishment to your liking. Your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests.If there are any particular aspects of your stay that stood out to you or any areas where we could further improve, please don't hesitate to share your thoughts with us. We are committed to continuously enhancing our services to ensure the utmost satisfaction of our guests.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future for another memorable experience.Warm regards,

Dear Kimberly,Thank you very much for your kind words regarding your recent stay with us. We are thrilled to hear that you found our rooms and common areas to be clean and comfortable, and that you enjoyed our stylish decor and inviting lobby. Providing a welcoming and enjoyable experience for our guests is our top priority, and we are delighted that we were able to meet your expectations.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. Should you have any further comments or suggestions to share, please do not hesitate to reach out to us.Warm regards,

Dear Matthew,Thank you for taking the time to share your feedback with us. We are deeply sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered during your stay.Your satisfaction is incredibly important to us, and we take your feedback seriously. We would greatly appreciate the opportunity to learn more about your specific concerns so that we can address them directly and take the necessary steps to improve our services.Please feel free to reach out to us directly with any further comments or details about your experience. We value your input and hope to have the chance to make things right.Thank you for bringing your concerns to our attention, and we sincerely apologize for any disappointment you experienced during your time with us.Warm regards,

Dear Denise,Thank you for your positive feedback! We're delighted to hear that you found our hotel conveniently close to the airport and enjoyed our facilities.Ensuring our guests have a comfortable and convenient stay is always our priority, and we're thrilled that we could meet your expectations.We look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards