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Reviews of Days Inn by Wyndham Monticello

2 out of 5
Days Inn by Wyndham Monticello
200 E Oakwood dr, Monticello, MN

Reviews

5.8
Rating 10 - Excellent. 63 out of 450 reviews" "
Rating 8 - Good. 91 out of 450 reviews" "
Rating 6 - Okay. 94 out of 450 reviews" "
Rating 4 - Poor. 106 out of 450 reviews" "
Rating 2 - Terrible. 96 out of 450 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amarnath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Ella Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff are friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Quinton

Liked: Cleanliness, staff & service
Older place, friendly people, great for the price
Stayed 1 night in Mar 2024

10/10 Excellent

Shequita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Mar 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from sam Tyler on 22 Mar 2024
Thank you carrie for reviewing our hotel. come back for hot coffee.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very accommodating and gracious. I arrived quite late due to delay in flight. She answered phone quickly and was very nice and friendly. Clean and quiet place. Very reasonable.
Stayed 4 nights in Feb 2024

8/10 Good

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
I assume it was owners running it, very friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Rebecca, Wheatland

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, quiet room
Stayed 1 night in Mar 2024

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very ckean and a very friendly staff
Stayed 1 night in Mar 2024
Response from Sam Tyler on 10 Mar 2024
Thank you for your positive review!!!we will see you back.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#CASHONLYANDJOMELESSFRIENDLY
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay at the hotel. The staff were all great, friendly, and very accommodating. Made us feel welcomed and appreciated. Front area was very impressive. Internet service and TV worked pretty good during our stay. Fast and easy check-in and check-out. I think the property was newly renovated and it looks great! Would recommend the hotel to anyone and would gladly stay there again whenever in town.
Stayed 1 night in Feb 2024
Response from Andy T. on 16 Feb 2024
Thank you for reviewing our hotel. all our staff working hard for our guest satisfaction,its very much appreciated for positive review. We will see you back

2/10 Terrible

joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Property kicked me out after I paid said I was smoking which I wasn’t but threatened to call the police on me if I didn’t leave.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was extremely hot and the thermostat did not work. The beds were uncomfortable and the pillows were lumpy. The smell through the whole place was terrible. Could not hear to staff due to other guests right next to front counter. Breakfast was stale.
Stayed 1 night in Feb 2024
Response from San tyler on 14 Feb 2024
Thank you. our apology to you, you could not hear us very well because of other guests just checked inn but we requested them and they went to their room right away. if have brought attention to other inconvenience we could have solve that while you were here. please take our apology please give us an opportunity to serve you.Thank you

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WILL NOT COME BACK.
This was the worst place I've seen. Get there and in our room lights dont work, hair dryer is melted, tub not clean, bed had hair everywhere and horrible smell. Housekeeping was extremely rude. I brought towels and she yelled at me about them being dirty when the rooms are dirtier than the towels. She wanted to charge us for the towels when they should be charged for the rooms they are suppose to service. Will NEVER COME BACK
Stayed 1 night in Feb 2024
Response from san tyler on 14 Feb 2024
Thank you for reviewing hotel. After bringing attention desk clerk have changed your room and make sure everything is ok. We tried our best we will see you back.

8/10 Good

Ashley

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Andy on 12 Feb 2024
Glad to hear that you had a good stay. Thank you for positive feedback. looking forward to serve you in future.

4/10 Poor

Judy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Andy on 12 Feb 2024
Thank you for feedback'

2/10 Terrible

Lisa

Stayed 2 nights in Dec 2023
Response from Andy on 12 Feb 2024
Thank you for feedback.

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, no frills stay
No frills but a comfortable bed, clean. Hot water quickly. I had a good stay.
Stayed 1 night in Dec 2023
Response from Andy on 12 Feb 2024
Glad to hear that you had a good stay. Thank you for positive feedback. looking forward to serve you in future.

4/10 Poor

Tracy, Lithonia

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price point and allowing us to to have our two elderly cats with us are the main reason we rate this as a 2. It was unclean as evidenced by our towels having very apparent and not cleaned. The free breakfast was absolutely horrible. Would not recommend to anyone I love or like.
Stayed 1 night in Nov 2023
Response from Andy on 12 Feb 2024
Thank you for your feedback.

2/10 Terrible

Julian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Super old place, booked with the expectation the Wyndham name meant something... it doesn't. Matress was old and worn, sinking to the middle. The place is old and dirty with paper thin walls. Do not book. Miserable place and you wont be able to relax after a long day.
Stayed 1 night in Nov 2023

10/10 Excellent

LeRoy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy, convenient, quiet
Stayed 1 night in Nov 2023

8/10 Good

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good over night stay
Stayed 1 night in Nov 2023
Response from Andy on 12 Feb 2024
Glad to hear that you had a good stay. Thank you for positive feedback. looking forward to serve you in future.

2/10 Terrible

Brandon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked in and left immediately. Stains everywhere.
Stayed 1 night in Nov 2023

4/10 Poor

Alan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve always had fantastic luck staying at days inn. Sadly this was not the case. The facility itself is dated and in desperate need of updating. The Amenities left much to be desired. All in all it felt it felt like staying in a non-franchised roadside motel. Although for the price I didn’t expect the ritz but expected a bit more.
Stayed 2 nights in Nov 2023

6/10 Okay

Alisha

Stayed 1 night in Nov 2023

8/10 Good

jeffrey

Stayed 3 nights in Nov 2023
Response from San Tyler on 14 Feb 2024
Thank you

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, staff was quick and professional. The room was very warm though and the thermostat didn't adjust the heat, but overall I'd definitely stay there again.
Stayed 1 night in Nov 2023
Response from Andy. on 14 Nov 2023
Glad to hear that you had a good stay. Thank you for positive feedback. looking forward to serve you in future.

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Everything was great for the price except the breakfast. Very little food available and the coffee was out.
Stayed 1 night in Nov 2023
Response from Andy. on 14 Nov 2023
Glad to hear that you had a good stay. Thank you for positive feedback. looking forward to serve you in future.

10/10 Excellent

Robert

Stayed 1 night in Oct 2023
Response from Andy on 14 Nov 2023
Glad to hear that you had a good stay. Thank you for positive feedback. looking forward to serve you in future.

4/10 Poor

Laura, North Port

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked with a pet…the girl at the front desk was rude saying you got the last room. If I was booked and paid I did not get the last room. She was rude…the stairs were really dirty. We did not shower there
Stayed 1 night in Sep 2023

4/10 Poor

Chelsea

Disliked: Cleanliness
They obviously do not wash their bedding between customers. Bedding was dirty, hair on the pillow cases and stains. Dirtiest hotel i've stayed at. Yuck! I will not make the same mistake again. Now i'm paranoid ill be carrying bedbugs with me back home.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Aug 2023
Response from Andy on 28 Sept 2023
Dear Jeffrey, We hope you enjoyed your recent stay with us at Days Inn by Wyndham Monticello. Thank you again for choosing Days Inn by Wyndham Monticello, positive feedback, and we hope to see you again soon. Best, Days Inn by Wyndham Monticello

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay very clean and the staff is very friendly
Stayed 1 night in Aug 2023
Response from Andy on 7 Sept 2023
Thank you for positive commnets. Glad to hear that you had a wonderful stay.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Andy on 7 Sept 2023
Thank you for positive commnets. Glad to hear that you had a wonderful stay.

6/10 Okay

LORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Basic breakfast but everything was fine
Stayed 1 night in Aug 2023
Response from Andy on 7 Sept 2023
Thank you for positive commnets. Glad to hear that you had a wonderful stay. We will make adjustment to our breakfast area and choices,

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Andy on 7 Sept 2023
Thank you for positive commnets. Glad to hear that you had a wonderful stay.

4/10 Poor

Shelia

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

LeRoy

Stayed 1 night in Jul 2023
Response from Andy on 1 Aug 2023
Thank you for your stay and positive review, we look forward to serving you in future.

8/10 Good

Michelene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Quiet
The room was clean & quiet. The furniture is a little out dated but that’s the only drawback about my stay. I’d definitely stay there again though.
Stayed 2 nights in Jun 2023
Response from Andy on 1 Aug 2023
Thank you for your stay and positive review, we look forward to serving you in future.

4/10 Poor

valorie

Stayed 5 nights in Jul 2023

10/10 Excellent

Christine

Stayed 1 night in Jul 2023

8/10 Good

GLEN

Travelled with family
Liked: Cleanliness, property conditions & facilities
The continental breakfast was OK.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minnesota trip
Staff was helpful at check in. I called 161 phone, which rang in washing/utility room, my brother in law called the cell number listed and the young lady arrived quickly, checked us in and was very helpful. The room was clean and recently updated.
Stayed 1 night in Jun 2023
Response from Andy on 7 Jul 2023
Thank you very much for positive feedback. Our goal is to ensure guest satifaction is 100%. We will lookforward to sse you again.

6/10 Okay

Brooke

Travelled with family
Liked: Cleanliness
There were limited options at breakfast; no butter for toast and large, community peanut butter and jelly canisters.
Stayed 1 night in Jun 2023

2/10 Terrible

Jennifer

Disliked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stop
Stayed 1 night in Jun 2023

8/10 Good

Walter W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Any J on 16 Jun 2023
Thank you very much for your positive responses. Glad you enjoyed your stay. We make every effort to make our Guest stay enjoyable.

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Jeffrey T

Disliked: Cleanliness, property conditions & facilities, room comfort
Rest Stop a Better Option
Property hasn't been updated in years. 1990s bedspread, chairs old and disgustingly stained, stains on the walls, and access to the internet was by old slow routers. Lack of texture in bathtub making getting in or out of the shower slippery and dangerous. AC Unit so high on the wall I would have had to stand on the bed to access it. Room number written on the key cards.
Stayed 1 night in Jun 2023

10/10 Excellent

Brenda

Stayed 1 night in Jun 2023