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Reviews of Super 8 by Wyndham Montgomery Maybrook

2.5 out of 5
Super 8 by Wyndham Montgomery Maybrook
207 Montgomery Rd, Montgomery, NY

Reviews

6.4
Rating 10 - Excellent. 179 out of 1005 reviews" "
Rating 8 - Good. 284 out of 1005 reviews" "
Rating 6 - Okay. 247 out of 1005 reviews" "
Rating 4 - Poor. 143 out of 1005 reviews" "
Rating 2 - Terrible. 152 out of 1005 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

ODILBEK

Stayed 1 night in May 2024
Response from Sharon W. on 22 May 2024
Thank you, we hope to see you soon!

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Veronica, Woodside

Stayed 1 night in May 2024

6/10 Okay

Erik

Business traveller
Nice place. Would be nice to have bigger continental Breakfast?
Stayed 1 night in May 2024

6/10 Okay

Lurt

Disliked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Kirk

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms listed as non-smoking but all reek of cigarette smoke. Screen torn on window.
Stayed 1 night in May 2024

10/10 Excellent

Lyndel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness
Stayed 4 nights in Apr 2024

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to trucking area
Stayed 1 night in Apr 2024

4/10 Poor

Robert, Wenham

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The booking through Expedia was not registered at the hotel, but thanks to an off-duty clerk, they found our reservation. The room was dirty, and the floor was unswept in places. The towel was stained. The TV remote did not change channels and was stuck on one station. The food in the morning was hard to call breakfast. And the coffee was really poor.
Stayed 1 night in Apr 2024

6/10 Okay

Katie

Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and Simple.
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to access - not very far off the highway. The staff was very friendly.
Stayed 1 night in Apr 2024
Response from Sharon W. on 18 Apr 2024
Thanks for your feedback, it's much appreciated! We hope to see you again soon.

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service
The rooms were a little outdated but clean
Stayed 1 night in Mar 2024

4/10 Poor

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

kakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024

10/10 Excellent

imran

Stayed 2 nights in Dec 2023

2/10 Terrible

Ramel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

CECILIA

Stayed 1 night in Dec 2023

10/10 Excellent

Sherritta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staff& management.
Stayed 2 nights in Dec 2023
Response from Leo on 2 Jan 2024
Thank you for staying with us. We would love to have you back.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Christie

Stayed 1 night in Dec 2023

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff very helpful. No milk for cereal.
Stayed 2 nights in Dec 2023

2/10 Terrible

Sharif

Stayed 2 nights in Dec 2023

6/10 Okay

Jacques

Stayed 2 nights in Dec 2023

6/10 Okay

Neal

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Ramona

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing but the room was not. The carpet was filthy and unsanitary.
Response from Sharon W. on 6 Dec 2023
Thank you for taking the time to provide feedback. Our staff will be excited to know that you were happy with their services. I do apologize for the flooring issues, please know that we are working on improving. We hope that we see you along the way soon!

10/10 Excellent

Neval

Stayed 1 night in Dec 2023
Response from Sharon W. on 6 Dec 2023
Thank you for taking the time to provide feedback on your recent stay! We are happy that you found the staff friendly and the hotel clean. We hope to see you again soon along the way!

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
So-so at best
Older property that’s seen better days. Floors really needed a vacuuming. No spindle on the toilet paper roll. One-inch hole in bottom bed sheet. Pluses: quiet and bed was comfortable.
Stayed 1 night in Dec 2023
Response from Sharon W. on 6 Dec 2023
Thanks for your feedback. I understand that we did not meet your expectations. We do everything we can to ensure a pleasant experience. With that said, I can assure you that your feedback is incredibly important and will address your concerns with our staff.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sharon W. on 6 Dec 2023
Thank you and we hope to see you again real soon along the way!

10/10 Excellent

Sherritta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here. Great management and staff.
Stayed 7 nights in Nov 2023
Response from Sharon W. on 6 Dec 2023
Thank you so much for your positive review! our team is very excited that you are happy with their services. We hope to see you again soon along the way!

4/10 Poor

Brian

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Price was very reasonable.
Stayed 1 night in Nov 2023
Response from Sharon W. on 6 Dec 2023
Thanks for your feedback. I understand that we fail to meet your expectations. I can assure you that your feedback is incredibly important and will address your concerns with our staff.

4/10 Poor

Keila

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Las habitaciones no estaban en optimas condiciones. Gavetas rotas, sábanas con huecos, lamparas y articulos electrónicos sin funcionar.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sherritta

Stayed 7 nights in Nov 2023

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Thomas, Bronx

Stayed 2 nights in Nov 2023

10/10 Excellent

Cindy

Stayed 1 night in Nov 2023

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid having to stay here
Dilapidated and rough hotel both from the outside and the room inside.
Stayed 1 night in Oct 2023

6/10 Okay

Charmaine

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Michael

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not good. Rooms need to be updated. Marijuana and cigarette smell even in non-smoking room. Noisy neighbors. Dirty room. Cigarette butts in carpeted hallway.
Stayed 1 night in Nov 2023

10/10 Excellent

Sherritta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When traveling it's a nice place to stay. It's convenient to local restaurants and stores.
Stayed 7 nights in Nov 2023
Response from Sharon W. on 11 Nov 2023
Thanks for you feedback, we appreciate it and hope to see you soon again along the way!

4/10 Poor

José Antonio, Anahuac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good experience
Stayed 2 nights in Oct 2023
Response from Sharon W. on 10 Nov 2023
Thanks for your valuable feedback. I'm sorry that we did not meet your expectations but we will continue working on improvements to deliver better service.

6/10 Okay

ted

Disliked: Property conditions & facilities
Not the cleanest places and there were flies and a spider in the room. But the room was comfortable enough otherwise. Breakfast was surprisingly very good. Had the overall feel of homeless or semi-homeless people there for longer periods of time.
Stayed 2 nights in Oct 2023
Response from Sharon W. on 11 Nov 2023
Thanks for you valuable feedback, I'm sorry that we did not meet your expectations but we'll continue to work to improve our service.

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Cheap hotel. Good for a quick stay, which is what I did.
Stayed 1 night in Oct 2023
Response from Sharon W. on 10 Nov 2023
Thanks for your feedback!

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights. Twice requested room cleaning and fresh towels. Never received. Appears long term residents group up around entranced doors to smoke. Makes it uncomfortable entering and exiting the building.
Stayed 5 nights in Oct 2023
Response from Sharon W. on 10 Nov 2023
I'm sorry that we did not provide a better experience. Please know that we are working on correcting your concerns. Thanks for taking the time to provide your feedback.

6/10 Okay

Sharri

Stayed 1 night in Nov 2023
Response from Sharon W. on 3 Nov 2023
Thanks for your feedback and we hope to see you again soon!

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sharon W. on 10 Nov 2023
Thanks for your feedback, we hope to see you again along the way!