Balcony

Reviews of Quality Inn Prattville I-65

2.5 out of 5
Quality Inn Prattville I-65
797 Business Park Dr, Prattville, AL

Reviews

8.4

Very good

Rating 10 - Excellent. 237 out of 521 reviews" "
Rating 8 - Good. 195 out of 521 reviews" "
Rating 6 - Okay. 52 out of 521 reviews" "
Rating 4 - Poor. 24 out of 521 reviews" "
Rating 2 - Terrible. 13 out of 521 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property& SO CLEAN. Cat friendly & many hotels are not cat friendly!!
Stayed 1 night in Apr 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Terry

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay conveniently located friendly staff room was clean would highly recommend
Stayed 1 night in Mar 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeneffer

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2024

4/10 Poor

RUSSELL

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated and poorly maintained. Pet fee is misrepresented on site. Overpriced for quality and condition of property
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Close to Highway 65. Has restaurants within walking distance.
Stayed 1 night in Feb 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient layup when traveling. Pet friendly.
Stayed 1 night in Feb 2024

8/10 Good

Ms.

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mary at the front desk is awesome. Breakfast is ok. The laundry room needs work.The lock on my door wS broken.
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jeffrey

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return trip.
Overall it was a good trip. Friendly greetings and staff except morning cook who obviously had a bad start to her day. Hotel condition could use some minor repair details. Accessible shower heads were broken making them clumsy and hard to use. Bed pillows were dinky and uncomfortable, I have couch pillows bigger than them and more comfortable. Bed “clanked” when you sat on it. Holders were coming out of walls and not tight. Still, all in all, a good stay for one night.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half way there!
Chose it because it advertised Pet Friendly Our stay was fine. In by 6pm out by 8am. Quiet easy access from the interstate.
Stayed 1 night in Dec 2023

8/10 Good

diane

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Curt

Travelled with pets, Travelled with partner
Liked: Amenities
Easy access to food options. Nice access to the highway. I felt safe walking my dogs around the area
Stayed 1 night in Jan 2024

8/10 Good

Zona

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The switch/outlet in the bathroom stopped working, so there were no lights in the bathroom and the hairdryer had no power.
Stayed 1 night in Dec 2023

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Dec 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice place, pet friendly, and comfortable bed and pillows
Stayed 1 night in Dec 2023

10/10 Excellent

Bill

Stayed 1 night in Dec 2023

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I requested a non-smoking room. The second floor had obviously previously been a smoking floor. The lobby was nice, but as soon as I stepped off the elevator onto the 2nd floor, you could smell the stale cigarette smoke. Even the room smelled like it. Glad I brought air freshener and had a vent clip in my car. The comforter had cigarette burns on it, and the shower rod was broken and sloped to where the curtain only covered the middle of the shower. I won’t stay at this location again.
Stayed 1 night in Dec 2023

10/10 Excellent

Annette

Stayed 1 night in Dec 2023

10/10 Excellent

Claudia

Travelled with family
Awesome stay
Excellent place with wonderful front desk. Very quiet and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, check in staff very pleasant
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

CHERYL

Stayed 1 night in Dec 2023

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

emmalee

Stayed 1 night in Nov 2023

10/10 Excellent

Ms.

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this is the nicest Quality Inn I've ever stayed in.
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, good hot breakfast!
Stayed 1 night in Nov 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and a good price
Nice one night stay. The rooms were comfortable and quiet. Great area convenient to restaurants and shopping. The continental breakfast was all gone by 7:30, but otherwise this is a nice hotel at a good price. We would stay again.
Stayed 1 night in Nov 2023

8/10 Good

Charlette

Stayed 1 night in Oct 2023

10/10 Excellent

Chastity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Dave

Disliked: Property conditions & facilities
The beds were extremely noisy. They were squeaky and made loud banging noises when we got in and out of the bed.
Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent affordable place to stay.
I like that the room doesn’t have carpet since it is pet friendly and the fee is $15. rather than $30, like some. The sink was cracked and the hand rail in the tub was loose at one end. We told the manager and it was going to be taken care of. Otherwise pretty good.
Stayed 1 night in Oct 2023

2/10 Terrible

Latasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to my liking
There was bugs in the bathroom. The remote kept overheating. Our keys became deactivated after one nights stay. The shower curtain would never stay closed. I would not be back.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception. Dog friendly as can be. Great breakfast. quiet peaceful sleep
Stayed 1 night in Sep 2023

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet flusher did not work, but was quickly repaired. Bathroom light flickered like a strobe light. But other than that, there were no issues.
Stayed 1 night in Sep 2023

4/10 Poor

Katie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
So I am not one to ever leave reviews, especially negative, but we were very disappointed in our stay. We booked a non smoking room and the entire floor, including our room reeked of cigarettes. We found a pill on the floor, thankfully before my two toddlers did. The entry light was literally hanging by its wires out of the ceiling. The sink would not drain and the toilet never stopped running so in order to flush it you had to remove the back. We did enjoy the waffles for breakfast but I do not think we will be back.
Stayed 1 night in Sep 2023

4/10 Poor

Franklin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is great. Outside is sketchy, horrible beds. Horrible noises!
Stayed 1 night in Sep 2023

10/10 Excellent

Donald S

Stayed 1 night in Sep 2023

2/10 Terrible

Scott

Disliked: Staff & service
Surly checkin clerk acted like we were bothering her by checking in. Asked for an extra pillow. The answer was, "They are on backorder." She didn't know for how long. Half empty motel and absolutely no pillows to be had. Breakfast ok. Room ok. Property ok.
Stayed 1 night in Sep 2023

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had difficulty with the dell printer needed to print maps
Stayed 1 night in Sep 2023

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, but basic
It was clean enough, but low budget and minimal on service. Breakfast was included but very basic. Beds weren’t very comfortable including tiny puffy pillows. Room temp was at 61F when we arrived.
Stayed 1 night in Aug 2023