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Reviews of Comfort Suites Airport South

2.5 out of 5
Comfort Suites Airport South
110 Folmar Parkway, Montgomery, AL

Reviews

8.6

Excellent

Rating 10 - Excellent. 351 out of 592 reviews" "
Rating 8 - Good. 140 out of 592 reviews" "
Rating 6 - Okay. 48 out of 592 reviews" "
Rating 4 - Poor. 29 out of 592 reviews" "
Rating 2 - Terrible. 24 out of 592 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location away from heavy traffic.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean rooms, ample parking, great staff! Food nearby limited to the fast variety.
Stayed 1 night in May 2024

8/10 Good

Jordan, Mountain Home

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for our short stay. The strong bleach/must smells were quite strong though it was clear the hotel was working diligently to fix it with purifiers. Front desk staff throughout the day/night were very kind. Would stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Tillis

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The property Was clean and comfortable, and served an excellent breakfast. But what really Made our stay great was the courtesy and kindness of the staff. Very sweet people Professional!
Stayed 2 nights in May 2024

10/10 Excellent

Ruthie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very nice!
Stayed 1 night in May 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Very low water flow/ pressure in shower.
Stayed 1 night in May 2024

8/10 Good

Carmaleta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rate for a quick overnight stop!
Stayed 1 night in May 2024

8/10 Good

Donte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Tamara

Business traveller
Liked: Cleanliness, staff & service, amenities
This property was just ok
Stayed 1 night in May 2024

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, free breakfast, parking and convenient.
Stayed 1 night in Apr 2024

2/10 Terrible

Erick

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very unaccommodating. Need just an hour to finish a first responders business call and were refused. Then 3 minutes after 11 we begin to be harassed as we scrambled to get our things together in time. We checked in after midnight and had not been in the hotel 11 hours but yet paid full price. Never again!!!
Stayed 1 night in Apr 2024

10/10 Excellent

makesha

Stayed 1 night in Apr 2024

4/10 Poor

Susan B

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Desperately needs remodeling and updating. Shower had mold, plaster coming off the walls, and water on the gloor. We changed rooms. Staff doing best they can with what they have.
Stayed 1 night in Apr 2024

10/10 Excellent

ron

Stayed 2 nights in Apr 2024

10/10 Excellent

Cyann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff and everybody there was very friendly, I originally was only gonna stay for a night but I decided to extend my stay. The process of extending for another day was super easy. My room was clean and the cleaners did an excellent job of making sure you had everything you needed. Would definitely recommend staying here!
Stayed 1 night in Apr 2024

8/10 Good

Nadia, Hampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a party on our floor that played loud music however, we still enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, comfortable and large bed, and excellent breakfast (eggs, etc.). Fifteen minutes from towntown, where hotels were much more expensive.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular coffee machine was broken and only strawberry waffles available. Other than that all was fine.
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value. Staff was very kind. Room was great. No complaints.
Stayed 1 night in Apr 2024

4/10 Poor

Perry

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently the staff don’t answer the phone after 10:00, which was stressful when the car rental had closed I had to find my own way to the hotel, because they don’t answer the phone at night. They had a water problem some time ago, and when I turned on the shower, rust came out and when I turned on the sink, black soot came out. The tub was partially clogged, but quickly taken care of. The room was “made,” but the tub wasn’t cleaned nor was the floor vacuumed recently. I inquired about another room, and was told the same thing would probably happen with a new room. I don’t think I’ll stay with this property again, ever.
Stayed 4 nights in Mar 2024

6/10 Okay

Derek

Stayed 1 night in Mar 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is well located right off the interstate and has easy in and out safe parking.
Stayed 1 night in Feb 2024

10/10 Excellent

Jaime

Stayed 1 night in Mar 2024

4/10 Poor

Linda, Waynesville

Disliked: Cleanliness, staff & service, property conditions & facilities
Ignore the rating. Staff is unfriendly, hotel needs a remodel, and won’t be staying here again.
Stayed 1 night in Mar 2024

6/10 Okay

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
The location is convenient to the airport and the hours for breakfast are convenient. I stood at the front desk for several minutes before they realized I was there, but they did allow me to check in early. They advertised a fitness room, but it was under "renovations" and seemed to be that way for a very long time. The room needed love- the toilet was dirty, the top blanket had wrinkles and a hair that made me wonder if it was laundered after the last guest. The trim around the bathroom door was bent off, and the floor missing a lot of grout. The phone didn't work and the WiFi went out.
Stayed 2 nights in Feb 2024

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The room was clean and comfortable. The shower rod needed replaced. It had been pinned up several times but did not keep the curtain closed and allowed water to accumulate outside by the toilet. The shower faucet actually leaked from behind. Tile was already damaged from it. The first floor men’s bathroom had a broken and rusted trash can in it. Another client had to go to two different floors to wash and dry his clothes.
Stayed 1 night in Feb 2024

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not an 8.8
stayed because it showed an 8.8 rating and that is exceptional. This hotel and room are NOT an 8.8!
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Donald

Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness
Clean rooms. In some places carpet needs replacing.
Stayed 1 night in Feb 2024

8/10 Good

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Clean, fresh smelling rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Louis

Stayed 3 nights in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2024

10/10 Excellent

RAUL REYES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean. Night staff was pleasant. Well knowledge and helpful. Breakfast and cleaning staff were very attractive. Morning front desk attendant was lazy.
Stayed 1 night in Jan 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

MICHAEL

Liked: Room comfort
Nice place to stay
Hotel smells fresh and clean. Employees nice and professional. Room had someones left over left in the fridge. Corrosion in bathroom should be treated or items replaced. Its a good hotel overall.
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay, but there was a weird smell in the room.
Stayed 1 night in Jan 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024