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Reviews of Camino Real Fashion Drive Monterrey

4.5 out of 5
Camino Real Fashion Drive Monterrey
Lázaro Cárdenas 1002 Del, Valle Oriente, San Pedro Garza García, NL

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1009 reviews" "
Rating 8 - Good. 185 out of 1009 reviews" "
Rating 6 - Okay. 87 out of 1009 reviews" "
Rating 4 - Poor. 37 out of 1009 reviews" "
Rating 2 - Terrible. 46 out of 1009 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ricardo, Spring

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for business or shopping.
Stayed 2 nights in May 2024

10/10 Excellent

EDUARDO, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abc
Stayed 3 nights in May 2024
Response from Álvaro Vázquez, Director General on 22 May 2024
Estimado Huésped le agradecemos su evaluación sobre nuestros servicios y preferencia, lo esperamos en su próxima visita a la ciudad.Saludos Cordiales

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in May 2024
Response from Álvaro Vázquez, Director General on 20 May 2024
Estimado huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great service!
Stayed 3 nights in May 2024
Response from Álvaro Vázquez, General Manager on 20 May 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Brayan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente por si tienen niños
Stayed 2 nights in May 2024
Response from Álvaro Vázquez, Director General on 22 May 2024
Estimado huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.

8/10 Good

Susanna, San Antonio Texas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff
Stayed 1 night in May 2024
Response from Álvaro Vázquez, General Manager on 16 May 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greattttt
Stayed 5 nights in May 2024
Response from Álvaro Vázquez, General Manager on 13 May 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel inside a shopping mall…. Beautiful everything around!! Delicious the restaurant ….. a little difficult the parking on weekends.
Stayed 3 nights in May 2024
Response from Álvaro Vázquez, General Manager on 13 May 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Susanna, San Antonio Texas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food
Stayed 2 nights in May 2024
Response from Álvaro Vázquez, General Manager on 13 May 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Gerardo, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Apr 2024
Response from Álvaro Vázquez, Director General on 13 May 2024
Estimado huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! We’ve stayed at this hotel the past two years when we’ve visited Monterrey, and always have felt safe and treated with kindness!
Stayed 3 nights in Apr 2024
Response from Álvaro Vázquez, General Manager on 6 May 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

jose

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!!
Stayed 2 nights in Apr 2024
Response from Álvaro Vázquez, Director General on 2 May 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Omar, Allen

Stayed 1 night in Apr 2024
Response from Álvaro Vázquez, Director General on 13 May 2024
Estimado huésped le agradecemos sus comentarios y esperamos recibirle pronto nuevamente.Saludos Cordiales

4/10 Poor

Cynthia

Stayed 2 nights in Apr 2024
Response from Álvaro Vázquez, Director General on 13 May 2024
Estimado huésped le agradecemos el tiempo tomado para evaluar nuestro servicio, nos gustaría conocer más acerca de su experiencia. Si lo considera necesario le invitamos a ponerse en contacto al Hotel y con gusto le escucharé para tomar acciones de mejora.

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility!
Stayed 1 night in Apr 2024
Response from Álvaro Vázquez, General Manager on 19 Apr 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

JOSE, AGUASCALIENTES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, safe and excellent ubication
Stayed 1 night in Apr 2024
Response from Álvaro Vázquez, General Manager on 19 Apr 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Mau

Stayed 2 nights in Mar 2024
Response from Álvaro Vázquez, Director General on 22 Apr 2024
Estimado Huésped le agradecemos su evaluación sobre nuestros servicios y preferencia, lo esperamos en su próxima visita a la ciudad.Saludos Cordiales

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome view of tge mountains, easy access to shopping & dinning.
Stayed 4 nights in Mar 2024
Response from Álvaro Vázquez, Director General on 1 Apr 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Álvaro Vázquez, Director General on 1 Apr 2024
Estimado huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.

10/10 Excellent

San Juana, Laredo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. We got an upgrade and the room was bigger with a beautiful view of Monterrey.
Stayed 2 nights in Mar 2024
Response from Álvaro Vázquez, General Manager on 19 Mar 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here when we come to Monterrey. The staff is super nice and helpful, there’s lots of great restaurants within walking distance, and the shopping mall is a plus!
Stayed 2 nights in Mar 2024
Response from Álvaro Vázquez, General Manager on 13 Mar 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

German

Stayed 3 nights in Mar 2024
Response from Álvaro Vázquez, Director General on 1 Apr 2024
Estimado huésped le agradecemos sus comentarios y esperamos recibirle pronto nuevamente.Saludos Cordiales

10/10 Excellent

Marie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, but the dinner had vegetables that were not cooked properly
Stayed 2 nights in Feb 2024
Response from Álvaro Vázquez, General Manager on 17 Feb 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Paul

Stayed 1 night in Feb 2024
Response from Álvaro Vázquez, Director General on 1 Apr 2024
Estimado huésped le agradecemos sus comentarios y esperamos recibirle pronto nuevamente.Saludos Cordiales

10/10 Excellent

brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutelyp stunning Hotel with remarkable attention to detail and impeccable staffing service .. this Hotel deserves more than 5 stars, I would give it 3 Diamonds for rating. Great job Camino Real!
Stayed 1 night in Feb 2024
Response from Álvaro Vázquez, General Manager on 13 Feb 2024
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

JOSE, AGUASCALIENTES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good..!!
Stayed 1 night in Jan 2024
Response from Álvaro Vázquez, General Manager on 7 Feb 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room. I could have stayed in it all day. The views from the floor ro ceiling windows (corner room) were stunning. Bed was comfortable. Staff amazing, especially Daniel.
Stayed 6 nights in Jan 2024
Response from Álvaro Vázquez, General Manager on 22 Jan 2024
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

DR ERASMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Álvaro Vázquez, Director General on 9 Jan 2024
Estimado huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.

10/10 Excellent

DR ERASMO

Stayed 2 nights in Dec 2023
Response from Álvaro Vázquez, Director General on 9 Jan 2024
Estimado huésped agradecemos nos haya hecho llegar sus comentarios, lo esperamos en su próxima visita.Saludos cordiales.

10/10 Excellent

Randall, Ballwin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Álvaro Vázquez, Director General on 9 Jan 2024
Estimado Huésped le agradecemos su evaluación sobre nuestros servicios y preferencia, lo esperamos en su próxima visita a la ciudad.Saludos Cordiales

10/10 Excellent

Irving

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its connected with the Shopping mall, so you have many stores and restaurants walking distance
Stayed 2 nights in Dec 2023
Response from Álvaro Vázquez, Director General on 18 Dec 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Dec 2023
Response from Álvaro Vázquez, General Manager on 14 Dec 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Enrique

Stayed 1 night in Dec 2023
Response from Álvaro Vázquez, Director General on 9 Jan 2024
Estimado huésped agradecemos nos haya hecho llegar sus comentarios, lo esperamos en su próxima visita.Saludos cordiales.

10/10 Excellent

DR ERASMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Dec 2023
Response from Álvaro Vázquez, General Manager on 5 Dec 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Griselda

Liked: Staff & service, property conditions & facilities
Great experience and excellent customer service
Stayed 1 night in Dec 2023
Response from Álvaro Vázquez, General Manager on 5 Dec 2023
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

8/10 Good

Svjetlana

Stayed 1 night in Nov 2023
Response from Álvaro Vázquez, Director General on 9 Jan 2024
Estimada huésped gracias por responder nuestra encuesta, su opinión siempre es muy importante para nosotros.Reciba un cordial saludo

10/10 Excellent

DR ERASMO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Need to find a way to show more appreciation for us frequent guests.
Stayed 1 night in Nov 2023
Response from Álvaro Vázquez, Director General on 4 Dec 2023
Estimado huésped agradecemos nos haya hecho llegar sus comentarios, lo esperamos en su próxima visita.Saludos cordiales.

4/10 Poor

Caleb

Stayed 3 nights in Nov 2023
Response from Álvaro Vázquez, Director General on 18 Dec 2023
Estimado huésped le agradecemos el tiempo tomado para evaluar nuestro servicio, nos gustaría conocer más acerca de su experiencia. Si lo considera necesario le invitamos a ponerse en contacto al Hotel y con gusto le escucharé para tomar acciones de mejora.

10/10 Excellent

DR ERASMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Nov 2023
Response from Álvaro Vázquez, Director General on 4 Dec 2023
Estimado huésped a nombre de todos los que aquí laboramos le agradecemos sus comentarios y esperamos tener el gusto de recibirlo nuevamente.Reciba un saludo.

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and gave us a free upgrade
Stayed 1 night in Nov 2023
Response from Álvaro Vázquez, General Manager on 4 Dec 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Álvaro Vázquez, Director General on 4 Dec 2023
Estimada huésped agradecemos nos haya hecho llegar sus comentarios, la esperamos en su próxima visita.Saludos cordiales.

10/10 Excellent

Luis

Stayed 2 nights in Oct 2023
Response from Álvaro Vázquez, Director General on 5 Dec 2023
Estimado huésped gracias por responder nuestra encuesta, su opinión siempre es muy importante para nosotros.Reciba un cordial saludo

8/10 Good

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Álvaro Vázquez, Director General on 5 Dec 2023
Estimada huésped le agradecemos sus comentarios y esperamos recibirle pronto nuevamente.Saludos Cordiales

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its ok
People in the door they are not nice
Stayed 3 nights in Nov 2023
Response from Álvaro Vázquez, General Manager on 14 Nov 2023
Dear Guest, thank you for taking the time to share your experience with us, I will review with our staff the observations you made us and improve in our service.We hope to see you on your next visit to the city.

8/10 Good

Saheer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2023
Response from Álvaro Vázquez, General Manager on 14 Nov 2023
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards

2/10 Terrible

Maria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom smelled bad
Stayed 2 nights in Oct 2023
Response from Álvaro Vázquez, Director General on 1 Nov 2023
Dear Guest, thank you for taking the time to share your experience with us, I will review with our staff the observations you made us and improve in our service.We hope to see you on your next visit to the city.Regards

10/10 Excellent

DR ERASMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to define upgrades and treat regulars with true VIP status
Stayed 1 night in Oct 2023
Response from Álvaro Vázquez, Director General on 1 Nov 2023
Estimado huésped le agradecemos el tiempo tomado para evaluar nuestro servicio, nos gustaría conocer más acerca de su experiencia. Si lo considera necesario le invitamos a ponerse en contacto al Hotel y con gusto le escucharé.

10/10 Excellent

EDUARDO, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have an upgrade with double beds. Very nice hotel and service stall
Stayed 1 night in Oct 2023
Response from Álvaro Vázquez, General Manager on 23 Oct 2023
Dear guest, on behalf of all the staff we apreciate your comments, looking foward on seeing you on your next visit to the city.Regards

10/10 Excellent

Vanessa De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Response from Álvaro Vázquez, Director General on 23 Oct 2023
Estimada huésped le agradecemos sus comentarios y preferencia, esperamos tener la oportunidad de atenderle pronto.Reciba un cordial saludo.

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great!! Room had a great view to the mountain. Breakfast was delicious and all the staff was very friendly. Hotel has direct access to the mall nearby which has many stores, restaurants, movie theater and other entertainment venues. I would definitely recommend this hotel.
Stayed 3 nights in Oct 2023
Response from Álvaro Vázquez, General Manager on 18 Oct 2023
Dear Guest thank you for taking the time to share your experience with us, we are very glad your enjoyed your stay, looking foward on seeing you on your next visit to the city.Regards