Hi Itsel,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

We appreciate your feedback and apologize for the delay in cleaning your room. We do advise all guests to determine whether or not they require housekeeping the night before. Additionally, during the check-out process, we inquire about the guest's well-being and offer our guidance. Everything is fine. Our hotel does not provide plastic bags because no plastic items are utilized. Our hotel contributes to global environmental preservation by abstaining from plastic usage.

Hello Vanessa,We're pleased to hear you had a comfortable and peaceful stay, as well as enjoyed the convenience of the nearby mall. Your positive feedback is much appreciated and we look forward to welcoming you back in the future.

Hello Sandra,We're thrilled to hear that you had a wonderful stay at our hotel! We appreciate you choosing us for your visit and hope to welcome you back soon for another amazing experience!

Hi Janelle,Thank you for your wonderful feedback! We're thrilled to hear that your first stay in Monterey was a great experience and that our hotel was the perfect choice for you. It's fantastic to hear that you found our location convenient for exploring the area and that you enjoyed the peacefulness of our surroundings. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we could exceed your expectations. We truly appreciate your kind words and are thrilled to hear that you plan to stay with us again in the future. We look forward to welcoming you back for another memorable stay!

Hello Amanda, We appreciate you choosing our hotel! If you have any feedback to share, please don't hesitate to reach out so we can ensure your next stay is even better.

Hello Susanne, We appreciate your detailed feedback on your recent stay. Guest satisfaction is our priority, and we will share your comments with the team for improvement. It's important to note that safety measures in response to COVID-19 may vary. Your insights are valuable as we continually enhance our services to offer the best experience for our guests.

Hello Felicia,We appreciate you taking the time to share your feedback with us. It's important to us that our guests have a comfortable stay. Your comments will be shared with our team for further review. We apologize for any inconvenience this may have caused during your visit. We encourage you to reach out to our management team for any further assistance or concerns. Thank you for choosing our hotel for this special occasion.

Hello Sushant,We appreciate your feedback regarding our check-in and check-out policies. These guidelines allow us to ensure efficient service for all guests. We recommend inquiring about early check-in options upon booking your stay and planning accordingly for check-out times. Your comments will be shared with our team for future improvements. Thank you for sharing your experience with us.

Jeffrey We are sad that you gave us a 1 out of 5 rating for your recent stay. Please let us know what went wrong from the hotel side so we can fix the problem for our featured guest as well. We are sorry for any inconvenience that may occur during your stay.

Thank you for your feedback, Xaviera. We apologize that your stay was unpleasant due to noise pollution. We understand that you stayed at the hotel for two days, but if there were any issues on the first day with noise or the shower that you did not report to the hotel staff, we would love to hear about them. Please give us a try the next time you visit Monterey.

Hi Cheryl,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

Hi Seann,We're delighted to hear that you found our hotel clean, quiet, and conveniently located for exploring the sightseeing areas! Providing a peaceful and convenient experience for our guests is a top priority for us, and we're thrilled that we succeeded in meeting your expectations in these areas. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future.

Hello Neel,We're glad to hear you enjoyed our brand new rooms and had a smooth check-in experience. We appreciate your feedback regarding the parking lot size and road noise; we strive to improve our guests' experiences and will take your comments into consideration for future enhancements.

Hi Kyle,Thank you for sharing your positive experience with us! We are delighted to hear that you found our place to be great, especially after our recent renovations to a high standard. It's our commitment to provide a comfortable and modern environment for our guests, and we're thrilled to know that you enjoyed the updated facilities. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

Hello Ramona,Thank you for choosing our motel for your stay. We are delighted to hear that you were impressed with the cleanliness and the in-room amenities we offer. However, we apologize for the oversight regarding the coffee in your room. Your feedback is valuable to us and will be shared with our team to ensure all aspects of our guests' stay are met. We appreciate your time and hope to welcome you back in the future.

Hello Samuel R,Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's convenient location and received good service during your stay. We hope to have the pleasure of welcoming you back in the future.

Hi Christian,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

Hello Javier,Thank you for sharing your feedback with us. We are delighted to hear that you found our rooms clean, spacious, and our staff helpful and friendly during your stay. We appreciate your constructive comments regarding the parking spaces and the shower water pressure. We will share your observations with our team for review. We apologize for any inconvenience caused and appreciate your understanding.

Hello Pat,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our room comfortable and enjoyed a good night's sleep. We strive to provide a great value for our guests, ensuring a pleasant stay. Should you have any future inquiries, please don't hesitate to reach out to our team.

Hello David,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad you enjoyed your time with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

Hi Mario,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

Hi Herminia,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our excellent location and that the hotel's complete remodeling and brand-new features contributed to a great stay. Providing a fresh and comfortable environment for our guests is a top priority, and we're delighted that our recent renovations met your expectations. We appreciate your feedback and look forward to the pleasure of welcoming you back for another excellent stay in the future.

Hi Sophia,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

Hello Andric,We are thrilled to hear that you had a wonderful experience during your stay! We strive to provide exceptional service to all our guests and we are delighted to know that we met your expectations. We hope to have the pleasure of welcoming you back again soon.

Hi Anthony,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

Hi Clayton,Your comfort is important to us, and it's disappointing to hear about the issues with the curtains and the noisy heater. I will share your comments with our maintenance and housekeeping teams to address the concerns you raised. Ensuring a restful and comfortable stay for our guests is a top priority, and we'll take immediate steps to improve the situations you've highlighted. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

The Masaaki I appreciate your bringing this matter to our attention. However, service is available in the key drop area; you did not request it. You simply abandoned the key and departed. Additionally, we examined your room and found no issues. Therefore, in the future, please make an effort to improve and seek out a supervisor to discuss any issues.

Hi Peihua,Thank you for your feedback regarding your recent stay at our hotel. We take this matter seriously, and we want to assure you that we are addressing the issue with our front desk team. Providing excellent customer service is a priority for us, and we will be conducting additional training to ensure a more positive and welcoming attitude from our staff. We appreciate your business and hope to have the pleasure of serving you again soon.

Hi Adam,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel nicely remodeled and appreciated the cleanliness and reasonable pricing. Creating a comfortable environment for our guests is important to us, and we're pleased that we met your expectations. We appreciate your patronage and look forward to the opportunity to welcome you back on your next visit.

Hello Karthik,Thank you for choosing our hotel for your stay. We appreciate your feedback and apologize for any inconvenience you experienced with the smart TV. We will ensure that our maintenance team addresses this issue promptly. We are glad to hear that overall you had a perfect stay with us and hope to welcome you back soon for an even better experience.

Hello Jade,Thank you for choosing our hotel for your recent stay. We appreciate your rating and we're delighted to hear that you had a positive experience with us. Please feel free to reach out to us directly if you have any specific feedback to share. We value your input and look forward to welcoming you back in the future.

Hi Erandy,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

I appreciate your input, Sumeet. We're happy you liked our spacious, well-kept accommodation. Regarding the EV charge, the Expedia website mentions that it costs money to charge it. You can then charge your automobile once you have made the payment.

Hi Madeleine,Thank you for your kind words and positive feedback about your stay at our place. We are delighted to hear that you found everything to be nice during your visit. Your satisfaction is important to us, and we're glad to have met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

Thanks for everything the hotel did for you, Palwinder. Even if the hotel allowed you to check out late, they only gave us a two-star rating and a comment stating that everything was fine. Due to California law, we do not carry any tiny bottles of shampoo besides plastic. Before posting a negative review, please discuss any issues with us.

Hello Margaret,Thank you for your review! We're glad you found our facility clean. We understand that having a vehicle is important for exploring. We hope you enjoyed your stay and the convenient proximity to Fisherman's Walk and the shopping mall.

Hello Diane,Thank you for choosing our hotel. We appreciate your feedback and are glad that you found our location convenient and our amenities satisfactory. We hope to welcome you back in the future.

Hi Ginny,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

Hi Josephine,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

Hi Sandra,Thank you for giving us a 5-star rating! We're thrilled to know that you had a great experience at our hotel. The hotel takes pride in providing exceptional service and making our guests feel at home. We hope to have the pleasure of hosting you again in the future!

Hi Randy,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

Hi Jessica,Thank you for your positive feedback about our hotel's location. We're delighted to hear that you found our location to be great. We take pride in our convenient and accessible locations, and it's always wonderful to know that our guests appreciate it. We appreciate your business and hope to welcome you back for another enjoyable stay in the future.

Julie We appreciate your comment. At check-in, we inform each visitor that if they need anything extra during their stay, they should let us know or ask the housekeeper for additional towels, etc. Yes, California has drought warnings for all hotels, which must adhere to the rules or face city and state fines. The city of Monterey provides water-saving shower devices for all of our restrooms, which are inspected every six months. Sorry for any inconvenience to our hotel staff.

Hello Miriam,Thank you for your outstanding rating! We are delighted that you had such a fantastic experience at our hotel. We look forward to welcoming you back in the future.

Hi Lesley,Thank you for your kind words about our staff. We are delighted to hear that you found our team friendly during your stay. Providing excellent service is our priority, and your feedback is greatly appreciated. Thank you for choosing our hotel, and we can't wait to have you as our guest again.

Hi Rubin,We appreciate your feedback, and we're pleased to hear that you found our hotel to be very well located. Convenient and accessible locations are crucial for our guests, and we're glad that our location met your needs. Thank you for choosing our hotel, and we look forward to hosting you again in the future.

Hi Elizabeth,Thank you for your feedback, and we're delighted to hear that you enjoyed your spacious room with two king-size beds. It's wonderful to know that your accommodations met your expectations and provided you with the comfort and space you needed during your stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

Hello Barney,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us. We pride ourselves on maintaining clean facilities and providing friendly and helpful staff. We hope to welcome you back soon!

Hi Alvin,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.