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Reviews of Quality Inn

2.5 out of 5
Quality Inn
509 W Main St, Monteagle, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 308 out of 564 reviews" "
Rating 8 - Good. 166 out of 564 reviews" "
Rating 6 - Okay. 58 out of 564 reviews" "
Rating 4 - Poor. 16 out of 564 reviews" "
Rating 2 - Terrible. 16 out of 564 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tiffany

Travelled with family
It was an average property! Good place to lay your head.
Stayed 1 night in May 2024

10/10 Excellent

Charlene

Travelled with pets, Travelled with partner
Easy check in, friendly staff. Room seemed updated. Very nice. Cute little town
Stayed 1 night in Apr 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable and room was adequate for our overnight stay traveling through.
Stayed 1 night in Apr 2024

10/10 Excellent

Bethany M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly despite not being very professional (lady eating chips when I walked up to check in). She did not use sanitizer nor wash her hands as she began pecking at the computer and handling things. It's a pet peeve of mine so that's why the 4 stars for "staff and service". Other than that...5stars!
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, no musty smell in the room, heater was quiet. For a no frills place to stay, this is it. Staff were friendly and kind.
Stayed 1 night in Apr 2024

10/10 Excellent

Martha, Harrisburg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were super friendly and helpful. We were spoken by any staff encountered. True Southern hospitality. The hotel was very clean and odor free.It was only one night, but we would stay here again when in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful during our stay.
Stayed 3 nights in Mar 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have used some better protein options but otheran amazing stay for the price!
Stayed 1 night in Mar 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and room was clean and spacious
Stayed 1 night in Mar 2024

10/10 Excellent

Muriel E

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Very clean, staff very accommodating, pet friendly, great breakfast, room great layout!
Stayed 1 night in Mar 2024

6/10 Okay

Sean

Liked: Staff & service
-
Stayed 2 nights in Mar 2024

8/10 Good

Holly

Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow whoever said this hotel is a hidden gem, they are correct! So glad I made the reservation passing through from Florida. Room was clean, fresh & everything was new or very kept up. We usually don't do the free breakfast because it's usually not to our liking. But they put on a really nice spread. I would definitely stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Faithful.
Great place to stay for a quick visit to Sewanee.
Stayed 1 night in Feb 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Not much in the area. The staff are amazing! Super friendly and nice! Ashley is the best!
Stayed 2 nights in Feb 2024

2/10 Terrible

Lindsey

Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This is our go to hotel in Monteagle when we are exploring the South Cumberland Mountains. Beds are always comfortable and breakfast is good.
Stayed 1 night in Feb 2024

8/10 Good

Shirley, Star Prairie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was I left my large bag of toiletries open on the sink at night. In the morning there was an ant in the sink. I noticed there were 2 bait traps of some sort on the floor behind the waste basket. I will Be very unhappy if I have carried ants home with me!
Stayed 1 night in Feb 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Sewanee
Stayed 1 night in Feb 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Feb 2024

6/10 Okay

RENATA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Stayed 1 night in Feb 2024

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this place!
We love this place! Newer, very clean, wonderful beds and bedding. Great breakfast, too! Have stayed here twice on our way to Florida and will stay there again.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated hotel, but clean. Breakfast was good, plenty of good choices to pick from to eat. Small lot if you're pulling a trailer. You can't drive completely around the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and comfortable. I will stay again.
Stayed 1 night in Jan 2024

8/10 Good

Lawrence

Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was a very nice stay and the breakfast was nice as well. Will be our place to stay when we come back to Monteagle.
Stayed 1 night in Jan 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
This property exceeded my expectations and I will definitely be back.
Stayed 1 night in Jan 2024

6/10 Okay

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Jay 01/22
Hotel was clean. Mattress seemed to be old and hard. Didn't sleep good
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Sharla

Liked: Staff & service
Why my stay was terrible
On the second night of my stay, I was awakened by loud banging and a man screaming in the room directly above me. I called the front desk, but no one was there. Apparently, the front desk person was already trying to gain access to the room where all the commotion was. This went on for at least an hour and it was quite unpleasant and actually quite scary. I really think that some kind of compensation should be granted to those of us who endured this.
Stayed 1 night in Jan 2024

8/10 Good

mary jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drive to florida
On way to florida had to stop due to weather very happily surprised at how nice and clean the place was. Excellent services
Stayed 1 night in Jan 2024

10/10 Excellent

Jackie

Liked: Staff & service, property conditions & facilities
We were stuck overnight due to the snow storm. Thankfully, we were able to get a room and the staff was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay. Room was clean and service was excellent. Breakfast was good and had standard fare. Will stop by if we are in the area again.
Stayed 1 night in Jan 2024

6/10 Okay

Lana

Stayed 1 night in Jan 2024

8/10 Good

Francis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to interstate exit
Stayed 1 night in Jan 2024

10/10 Excellent

PAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jan 2024

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, convenient parking, though not luxurious the hotel is clean and adequate for a night’s stay.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kenna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy, Kansas City

Stayed 1 night in Dec 2023

10/10 Excellent

Stacie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Great hotel! Friendly staff, beautiful lobby, and nice breakfast. Room was exceptionally clean. Very quiet- we never heard anyone else.
Stayed 1 night in Dec 2023

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When entering property we were alittle apprehension since we were pulling a trailer. There was room in back to turn around but it was unknown. Entrance was small. Breakfast was good.
Stayed 1 night in Dec 2023