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Reviews of Le Monte Cristo

3 out of 5
Le Monte Cristo
Route d'Ath 119, Mons

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 138 reviews" "
Rating 8 - Good. 53 out of 138 reviews" "
Rating 6 - Okay. 33 out of 138 reviews" "
Rating 4 - Poor. 14 out of 138 reviews" "
Rating 2 - Terrible. 13 out of 138 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

IAN VINCENT

Stayed 1 night in Feb 2024

4/10 Poor

JOHN

Stayed 1 night in Oct 2023

8/10 Good

stephen

Liked: Staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
The building is very old and shows lots of wear and tear
Stayed 1 night in Aug 2023

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jan 23 stay
All the staff were very friendly and helpful. We enjoyed dinner and breakfast at the hotel. Room was very comfortable and well appointed.
Stayed 1 night in Jan 2023

8/10 Good

jose manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, great food, comfortable room
Very friendly service. Very accommodating for an English-only American. The room was warm and quiet. The restaurant was amazing. Good location and easy to get to.
Stayed 1 night in Dec 2021

8/10 Good

MR M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

2/10 Terrible

Becky

Business traveller
My booking was changed to another hotel without prior notification. It put me further away from my destination and at great inconvenience. Reception would not assist with my heavy bag up the stairs, and did not offer to find someone who could. Heat in room did not get warm, so not at my preferred temperature.
Stayed 1 night in Oct 2019

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mons stopover
Good place to stay comfortable room.
Stayed 1 night in Sep 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Monte Cristo Aug 19
Spacious room with decent wi-fi. Only problem was shower. Plumbing was so bad it was impossible to shower as water came out everywhere except shower rose (room 3). Food in restaurant was excellent as was the breakfast
Stayed 1 night in Aug 2019

4/10 Poor

Andrew

Very disappointing.
We were rebooked by the hotel into another hotel, which was pretty awful. I rated nearly everything average, as we didn't, unfortunately, actually stay there. The Monte Cristo reimbursed us the charge, which had already been made, but it was little compensation for a very unsatisfactory night's stay in the rebooked hotel (for which, incidentally, we had to pay parking - no compensation for that!).
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quintessential beauty just outside of Mons. Sporting a full courtyard to have an afternoon drink and read a book, or having the best meal of your life at L'Effet Beouf, the Monte Cristo is number 1 on my list of places to stay while on business or for pleasure in Mons. The rooms are simply stated, with views that will take you out of the city and into the country side of Belgium. If I could live there I would. The staff is professional and accommodating. Check in is very easy. Please stay here. You will not regret it.
Stayed 3 nights in May 2019

8/10 Good

Ghiula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont go again
Far from Mons city center. 15€ taxi each way. One day they forget to male the room, the bathroom was shaking, it looked like it was going to fall. I heard the noise from the next room
Stayed 3 nights in Oct 2018

10/10 Excellent

Bruce, Sacramento, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel just north of Mons city centre
This hotel was perfect for our needs as it was less than 15 mins' drive from the centre of Mons with a comfortable room and bed and a large free off-road car park. The young man who welcomed us and served us drinks couldn’t have been more helpful. There is no lift, which was no problem for us, but might be a consideration for other visitors, and the bathroom toilet arrangement was a little restricted, but again no problem for us. There was food available, although we didn't need to eat there - it looked and smelt delicious, The hotel was very reasonably priced for its location. We would certainly stay there again.
Stayed 1 night in Oct 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2018

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine but there was no air conditioning which made some of the nights very difficult
Stayed 10 nights in Jul 2018

6/10 Okay

Scott

Liked: Cleanliness, room comfort
Overnight stop on drive home from Munich.
No one to check me in despite arriving before check in closed. KSU was left out with a note. Toilet was broken and difficult to flush and no AC in room. When I left the lady on the desk didn’t speak English and couldn’t find my booking. I paid by credit card when I left but then was also charged on my card from hotels.com. Hotel were quick to apologise and refund one payment. Didn’t seem to be very organised. Location was ok and room was fine. AC was blasting in the hallway but nothing in the room which got very hot.
Stayed 1 night in Jul 2018

6/10 Okay

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Basic
Pretty basic nice surroundings bed a little hard but ok for a 1 night stop off.

6/10 Okay

Aldric

Stayed 1 night in Jan 2018

8/10 Good

Christina, Germany

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, boring area
Comfortable, small hotel with clean rooms and a good restaurant. The hotel is on a busy road which made getting our difficult and there was nothing to do in the area.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Not bad
The hotel it self was good but it is now bit dated and there was not hot water in the early morning and no one at hotel to ask about it and I had to checkout very early

8/10 Good

Mel, Bath

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel close to Mons
Hotel provides satisfactory accomodation for the price. Staff speak little English and the breakfast buffet is a bit limited in choice.

6/10 Okay

Verified traveller

Good Location
Very good connection to the motorway network.. Rooms ok, breakfast was disappointing. Strangely we had to pay for dinner separate to the hotel.

6/10 Okay

Biotechman, UK

Disliked: Staff & service
One night was enough!
Was booked at the last minute - same day. Confirmation was for a double room but ended up with twin singles. Arrived late from Brussels and found hotel very difficul to locate. Had to phone (manager?) several times for directions despite having a satnav. After 3rd call he was not amused and it was obvious. I speak fluent French and understood all he said reasonably well except for the bit where he forgot to say make a "U" turn after the lights!!

8/10 Good

Sean, Destin,Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for Chevres or SHAPE
The owner and his staff went out of their way to help us. My assocate and I had rooms11 & 12 on the third floor and they were very restful. We will be going back again.

8/10 Good

Steve, Harrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Monte Cristo, Mons, Belgium
Room was huge with an en suite bathroom. Restaurant was expensive and we needed to drive to somewhere else to eat as it was outside the centre of Mons.

2/10 Terrible

Danny, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Helas...
Service was poor and the room was of a poor standard. Breakfast was very expensive.

6/10 Okay

giorgio

Travelled with partner
Liked: Staff & service, amenities
Camera e bagno datati. Personale molto cordiale e disponibile. Ristorante ottimo.
Stayed 2 nights in May 2024

2/10 Terrible

Kaci

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Pas d'eau chaude, le lit le matelat est d'une qualité médiocre, couverture avec mauvaise odeur.... pour le prix de 82 euros la nuit cest une grosse arnaque.
Stayed 1 night in Mar 2024

2/10 Terrible

Alexandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déception
La totalité de la chambre est décevant autant concernant la propreté (moisissures, poussières, pétales en forme de coeur restant de la Saint Valentin 2023...) que le confort (matelats inconfortables, lit d'appoint inconfortable...). L'isolation sonore est inexistante puisque nous avons entendu le bébé de la chambre d'à côté pleurer toute la nuit. Seul l'extérieur est charmant d'où notre déception concernant la qualité des services car le personnel n'a pas été accueillant. Heureusement, il y a netflix !!!
Stayed 1 night in Dec 2023

6/10 Okay

Laurent

Disliked: Room comfort
Chauffage pqs terribles obligé davoir un chauffage d'appoint Litere pas top Douche qui fuit Pommeau de douche qui fuit jusqu'aux plafond complique de prendre une douche Bruit de tuyauteries toute la nuit compliquée de dormir
Stayed 1 night in Dec 2023

4/10 Poor

Sven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We've booked and payed for 3 guests but were given a room with beds for 2 people. Sure, after an exposition the hotel brought the missing bed but they expected us to put the bed linen in place - so we did. We've had to remind that a third set of towels was still missing. Finally we waived the third "welcome package" (soap and so on). The bathroom smelled strongly and unbearable of mildew. The road was basically load of traffic all night long. The breakfast was expensive and did not offer much was the money.
Stayed 1 night in Sep 2023

6/10 Okay

Coralie

Liked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

Segolen

Stayed 2 nights in Aug 2023

6/10 Okay

Pieter

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Er is al jaren niet meer geïnvesteerd in dit hotel en dat valt op. Eigenlijk moet het hele hotel volledig vernieuwd worden. De bedden gaven ons rugpijn. Er is geen haardroger aanwezig. Er is een smart TV op de kamer. Zelf hebben we er niet gegeten maar vermits alle tafels bezet waren ga ik ervan uit dat het een goed restaurant is. Het ontbijt was sober maar zeker voldoende. De parking is ruim. Vriendelijk personeel
Stayed 1 night in Aug 2023

10/10 Excellent

Laurie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien a dire. Personnel agréable et hôtel propre Nous recommandons.
Stayed 1 night in Aug 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service
Zeer vriendelijk personeel. Rustig. Lekker gegeten in het restaurant..Gratis Netflix was leuk voor de kids. Alleen jammer van de mindere matras. Over het algemeen een goed hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Mogens Böcker

Stayed 1 night in Jul 2023

8/10 Good

Gerd

Stayed 1 night in May 2023

8/10 Good

jonathan, Chessy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 1 night in May 2023

8/10 Good

Nicolas

Stayed 1 night in Apr 2023

4/10 Poor

Brenda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
De kamers hadden al jaren geleden gerenoveerd moeten worden! De vloer van onze kamer was niet alleen aflopend, maar had ook een paar gaten, onder de vloerbedekking. Tegels in de badkamer afgebroken en schimmel op het plafond in de badkamer. Dun dekbed en nare kussens. Wonderlijk genoeg was de kamer wel zeer schoon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Maria

Stayed 1 night in Oct 2022

6/10 Okay

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was een drama
We hadden geen warm water op de kamer dit aangegeven werd niet opgelost en vloer was bizonder slecht houten vloer waar regelmatig een plank weg was wat niet opviel door de vloerbedekking eroverheen.maar als je liep over de vloer leek je wel op een boot te zitten die beweging was niet normaal Badkamer kwam uit de jaren 80 en is nooit netjes afgewerkt restaurant was zeker goed en zat ook continu vol. Het gedeelte hotel werd erbij gedaan maar niet van harte
Stayed 2 nights in Sep 2022

4/10 Poor

Philippe

Stayed 4 nights in May 2022