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Reviews of Comfort Inn Moline - Quad Cities

2.5 out of 5
Comfort Inn Moline - Quad Cities
2600 52nd Ave, Moline, IL

Reviews

8.2

Very good

Rating 10 - Excellent. 170 out of 458 reviews" "
Rating 8 - Good. 182 out of 458 reviews" "
Rating 6 - Okay. 62 out of 458 reviews" "
Rating 4 - Poor. 28 out of 458 reviews" "
Rating 2 - Terrible. 16 out of 458 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Elaine D

Travelled with family
Liked: Staff & service
Disliked: Amenities
Transportation to/from airport was advertised but They didn’t have it. My niece was stranded at the airport after a late night flight. Breakfast was very limited, hot food was cold. Bathroom in our room was old, outdated, tub and toilet not clean. Our last night they had a group of teenage guests running through the halls , knocking on doors including ours, slamming multiple doors well after midnight and nothing was done to stop it. We had to get up at 3:30 for a first a.m. flight. Needless to say with little to no sleep, we were not happy.! We would never recommend this property.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/property were clean. Staff went out of their way to be helpful. Maid service both days I was there. Lady making omelets for breakfast.
Stayed 2 nights in Apr 2024

2/10 Terrible

Russel

Travelled with partner
Disliked: Staff & service, amenities
The web site clearly stated they had "Free Airport Transportation". I had already reserved and paid for the room via Expedia.com and upon checking in they said there was no shuttle or transportation services at all. I showed the clerk the web site and the answer was here is a business card to call a taxi. No other option or further response to their blatant trickery or error. Terrible customer service or customer satisfaction and clearly a bait and switch as this hotel is about one mile from the airport and every other hotel has shuttle services. I would have tried to cancel via Expedia; however all hotels were booked up due to a basketball tournament going on so we were stuck. Going to try to call an Uber or taxi at 5:00 AM.
Stayed 1 night in Apr 2024

8/10 Good

Matthew, Morton Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff friendly and professional. I only was there for the night but when in the area I will book a room with them.
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

JoAnna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lobby smelled really good, friendly and helpful staff, breakfast was decent, room was very clean.
Stayed 1 night in Apr 2024

6/10 Okay

Edward

Travelled with family, Business traveller
Liked: Staff & service
Will not use Comfort Inns again
Stayed 2 nights in Apr 2024

8/10 Good

julie

Travelled with partner
Liked: Staff & service
Staff was very polite, you get what you pay for here. If your looking to save some money, this is a decent place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Mottee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for the Price
I stayed here from the 13th till the 17th of February for me in my fiancé vacation I can say they are Very friendly and clean environment the rooms were very clean service desk always made sure we was comfortable nice pool the mini breakfast was good as well very quiet barely heard any noise only issue I had was when I wanted to run a bath the water wouldn’t stay long enough to fill up but overall it was very clean smart tv excellent everyday I came outside my room the halls always smell fresh in clean I will return again
Stayed 4 nights in Feb 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were clean. The room was cleanish. The rooms are very dated but the beds were fine. The bathroom had a mildew shower curtain and there looked like formerly puke around the bottom do the toilet that hadn’t been totally removed. There was a microwave and two fridges in our room. For a quick overnight it was decent. Breakfast was a typical continental with some sausage and eggs for those who wanted it. Coffee was hot but not good. We’d choose a different hotel next time for our money.

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
The bathroom is extremely cramped with one very small towel bar. Added costs to use pool or workout room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shannon, Moline

Stayed 3 nights in Dec 2023

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ok, but not the best
The hotel overall was clean and kept up, however the tv remote did not work in our room and the door did not lock. Instead of them putting us in a different room, they told us they would “watch” our room for us. It wasn’t even close to the front desk and the hotel was almost empty so there was no reason not to move us. When we were gone we had to pick up and take our stuff with us each time. My kids went down to eat breakfast and it was bare minimum and were out of milk. If the door didn’t have issues and actually had food for breakfast, it would have been a good stay.
Stayed 2 nights in Dec 2023

2/10 Terrible

Kathleen

Stayed 2 nights in Dec 2023

6/10 Okay

Joan M

Travelled with partner
Disliked: Property conditions & facilities
Hotel was dated & needs some repairs & TLC. Breakfast was not refilled . Had to wait a long time for desk clerk. Bed was comfortable & tv was good Price was cheap & we should have expected it.
Stayed 1 night in Nov 2023

10/10 Excellent

Norm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did see one bug in the bathroom. It was a silverfish or an ant, I think.
Stayed 2 nights in Nov 2023

10/10 Excellent

Teresa

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Karene

Stayed 1 night in Nov 2023

6/10 Okay

Sue, Iowa City

Stayed 1 night in Nov 2023

8/10 Good

MIKE

Liked: Cleanliness, staff & service, room comfort
Clean room, nice amenities, reasonable price
My room was comfortable and clean. Motel Is older, and is currently having some remodeling done. Staff is friendly and helpful. Room was cleaned each day on a multi day stay. Breakfast was nice. Location I’d very convenient. Price is very reasonable.
Stayed 2 nights in Oct 2023

6/10 Okay

Dustin

Stayed 1 night in Oct 2023

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed our stay. Very nice and quiet
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was wonderful
Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

4/10 Poor

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not the best
Location was good, close to shopping and restaurants, but not walkable. Not the best part of town but we never felt unsafe. The hotel staff was amazing. Everyone we dealt with was very friendly and helpful. The hotel itself was very dated which in turn made it feel less clean than it probably was. Honestly it felt a little gross. Our room specifically had what looked like a hole punched in to the bathroom door. The whole was then “patched” and stuffed with masking tape. The bathroom was tiny as well. If I would have been able to cancel our second night with a refund I would have 100% done it.
Stayed 2 nights in Oct 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean.
Stayed 1 night in Oct 2023

4/10 Poor

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great people - not great room experience
Staff was great and pleasant but that was about the only good thing. Our room was a sight to be seen - I'll list all the issues: - Multiple holes in the walls that had been patched and didn't match the wall paint color. - There were food wrappers and candy wrappers under the bed. Appears staff only vacuumed right up to the side of the bed. - The front wood panel on the bathroom sink was halfway off and coming unglued. - One of the sides of the shower curtain rod was pretty much pulled out of the wall. - Large red stain on the carpet right in front of the bathroom. - The trim on the closet door had a massive gouge taken out of it. - No ice bucket in the room. - Only one plug of the lamp on the side table between the beds worked. And with no USB ports in the room, we did not have enough plugs to charge our electronics overnight. - There were zero towels available at the pool area. - The smoke detector in the room had the battery door open with clearly no battery inside. Hopefully the actual detector was wired into the building electrical or that's a lawsuit waiting to happen.
Stayed 1 night in Oct 2023

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk help was friendly and kind and checking was easy. The hotel is in disrepair and the room was in rough shape. Broken lamps and holes in the carpet. The toilet was severely stained and scratched up (oddly). Could be a nice place. Convenient location.
Stayed 1 night in Oct 2023

8/10 Good

Aimee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here
Hotel dated, torn/worn/stained carpet throughout. Mattress in lobby when we checked in. Room was dirty, A/C didn't work, fridge loud gurgling sound & handle missing, breakfast was terrible. Room was damp & musty and smelled. Bed was lumpy and uncomfortable. Miserable stay. I stayed at a Comfort Inn in Davenport and it was much nicer and less money and lower pet fee.
Stayed 1 night in Oct 2023

8/10 Good

hung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and safe
Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean and the staff was welcoming and attentive to details and guests.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great! All of the staff I worked with were very helpful and kind. The room was cozy, spacious, and was perfect for my stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Merrill

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Don't Be Fooled by the Good Reviews
The Very Good ratings for this hotel confuse me. The first room that we were given smelled like smoke even though we requested non-smoking. The exhaust fan in the bathroom had a high-pitched shriek to it. After my husband took a quick shower the water in the shower didn't drain as at all. At this point I asked for a new room, which I was given with no trouble. The second room smelled the exact same. The outlet in the bathroom did not work, so I did my hair while sitting on the bed with no mirror. And we never could get the remotes to work on the TV's in either room. The Very Good reviews are Very Misleading. Just know what to expect if you book this hotel.
Stayed 1 night in Sep 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs some TLC. Shower rod in bathroom broken, mattress not real firm, carpet could be replaced, bathroom tub. Looks like it was 100 years old.
Stayed 1 night in Sep 2023

8/10 Good

Don

Liked: Staff & service
Disliked: Amenities
Needs to be renovated for price of room!!!
Stayed 1 night in Sep 2023

8/10 Good

Lloyd

Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Gregory, bettendorf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is sces
Stayed 1 night in Aug 2023

6/10 Okay

Judith

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our room is not as clean as it should be.
Stayed 1 night in Aug 2023

8/10 Good

Sherrill

Stayed 2 nights in Aug 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very clean and comfortable. Minor detail sink and tub drains wide open. Be careful not to drop small articles in sink or tub.
Stayed 1 night in Aug 2023

10/10 Excellent

Angelique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very kind. The room was beautiful.
Stayed 1 night in Aug 2023

10/10 Excellent

Tammy

Liked: Amenities
All good.
Stayed 1 night in Aug 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, room comfort
Nice staff. Breakfast okay, more healthy options needed.
Stayed 2 nights in Aug 2023

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The employees were very nice but the hotel needs some work in cleanliness especially the pool. There was algae and mold around the inside of the pool above the water line that needed to be sprayed off, possibly adding some chemicals to the pool. Carpet is worn and heavily stained in hallways. Hallways had a smell in them that was from someone cooking. When you walked in the door there was a flowery smell on the entrance that is you had breathing issues or allergies you would possibly have an attack. The room was clean but the blackout curtains need replaced, has pinholes, also the water backed up in the tub when you took a shower no stoppers in sink or tub. There was also a hole in the shower door that it looked like someone put. Mentrual pad wrapped up there instead of repairing. A little maintenance and cleaning would help tremendously
Stayed 2 nights in Jul 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023