Not "All inclusive" - have to buy your own soap! during a global pandemic!! also have to give a deposit for the tv remote control. no snack bar (few biscuits put out around meal times at the only bar open during daytime at the pool). and no notice on their own website nor anywhere else - most of the facilities were closed during our stay (no kids club, no trampolines, no bowling, no games room, no indoor bar, spa and gym limited, no playground at all there! and golf is €5pp). I understand there are restrictions but if they had advertised this I would not have booked, saved money with somewhere with just a pool.
you also cant get drinks by the water slides/water park, you have to purchase them, or smuggle them in from the other pools bar.
the activities werent at the advertised times, if any went ahead. and the evening entertainment involved a horrendously painful hours of out of time violin playing, the volume of the music at nighttime and positioning means the entire hotel is forced to listen to the repetitive playlist nightly until 11pm.
house keeping hit and miss. reception wont do anything over the phone and has a constant queue of customers. they were stressed and rude (almost understandably) not helpful in the slightest to any of our queries.
heads up: Bus route 33 goes to puerto rico which was a savour. all other bus routes currently stopped.
Food was ok but the same for lunch and dinner every day with one dish changing. no concept of cross contamination) gross.