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Reviews of Quality Suites Moab near Arches National Park

2.5 out of 5
Quality Suites Moab near Arches National Park
800 S Main St, Moab, UT

Reviews

8.2

Very good

Rating 10 - Excellent. 301 out of 737 reviews" "
Rating 8 - Good. 252 out of 737 reviews" "
Rating 6 - Okay. 111 out of 737 reviews" "
Rating 4 - Poor. 45 out of 737 reviews" "
Rating 2 - Terrible. 28 out of 737 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Vicky

Travelled with family, Travelled with group
Clean
Stayed 1 night in May 2024

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good stay. It was very quiet our first two nights, but realized by the third that was because there weren't that many people at the hotel. Walls a little thinner than I would like after we had someone "move in" upstairs. So I imagine during peak tourist season it could get a little loud (we visited mid-May during the week). Very nice room overall for the price. It was spacious with high ceilings (even on the first floor) and a comfy bed. Shower was very confusing, had a lot of trouble getting hot water even turning it every which way. TV was also confusing. It liked to turn itself off when I tried to turn it on. Breakfast spread was excellent. Customer service was fine. Being located on Main Street was great for food and shopping!
Stayed 4 nights in May 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Sharon, FOUNTAIN

It’s an older property and the walls are thin. Bring earplugs. The bedding was comfortable though.
Stayed 2 nights in May 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quality Suites in Moab doesn’t answer their phone. When I show up and ask why (after sitting through dinner freaking out) the guy at reception is rude, and says (with an empty lobby) he’s busy. What? If you work in the hospitality business, it’s right there in the word: hospitality = hospitable. I Call down, ask for a few rolls of tp since there are only 1 and a half rolls. Another receptionist answers, annoyed. I could not leave fast enough. I don’t expect to be pampered. I expect to be treated like I’m spending hundreds of dollars at their establishment and am also a human being. I’d fire the whole staff, rehire another one that has been PROPERLY TRAINED in HOSPITALITY
Stayed 2 nights in May 2024

4/10 Poor

KEVIN

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
unvacuumed room, clogged bathtub drain, lack of, difficultygetting hot water, squeaky door, dirty dining area,utensils, dirty gym, worn out property, staff friendly, responsive
Stayed 4 nights in May 2024

10/10 Excellent

sandy van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly close to the main part of town and just a few minutes away. The pool is open and very nice. The location is quiet even though it's on a main road. Breakfast included and is pretty good.
Stayed 1 night in Apr 2024

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and convenient
Stayed 2 nights in Apr 2024

10/10 Excellent

Francisco, Montrose

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2024

6/10 Okay

Danecia, Peyton

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
For a last minute stay, this place was alright. Beds were comfortable and the hot tub and pool were great bonuses. Bathroom/bathtub was a little dirty and could hear everything out in the halls but overall it was a decent stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Stayed 1 night in Apr 2024

6/10 Okay

Jeanette

Liked: Property conditions & facilities
Disliked: Cleanliness
I was given a room that wasn’t clean, there was used soap and shampoo in the shower, trash in the bins, and a dirty sheet on the trash. The front desk clerk had to look at first before he could give me another room. So I had to drag all my stuff back to the room to show him. He apologized and gave me a different room promptly and made sure it was by my car. The new room was clean, except the shower still had dirt drippings on the walls. It’s a good property, I just think housekeeping needs to be more thorough.
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because it appeared updates were made to the facilities/rooms and the price was within my budget for a solo traveler. My only complaints would be specifically with my room; the bathroom was dark and the shower/bathtub was rusty with a clogged drain. The mini fridge was broken and the cleanliness around the mini fridge was not well kept. The room was very quiet and the bed was comfortable. The second complaint/concern I had was with checking in. Upon arrival, the person running the front desk seemed very overwhelmed when checking myself and others in and it took longer than a normal checkin process. I'm not sure if the of the circumstances but everyone was patient and they were very friendly.
Stayed 2 nights in Apr 2024

2/10 Terrible

Santos

Stayed 1 night in Apr 2024

4/10 Poor

Brittain

Travelled with family
Disliked: Cleanliness, staff & service
We stayed 3 nights and they never came to clean our room. I thought the first day was a fluke and when we got back the second day it was too late and we left the third. So frustrating.

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brakfast was okay, the indoor pool with mens and womens locker rooms was very nice, hot tub, there were towels at the pool area so you didn't have to bring one from you room, overall a very nice place to stay, I highly recommend the Quaility Suites when stopping in Moab
Stayed 2 nights in Mar 2024

10/10 Excellent

Scott

Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and comfortable. Staff was very helpful. Challenges were that I couldn’t figure out how to dial the hot water in the shower (very strange). Rooms didn’t have USB ports for device charging. Still I would recommend this hotel and stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location
Stayed 3 nights in Feb 2024

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and hot tub
Stayed 1 night in Feb 2024

10/10 Excellent

Noelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ray was so helpful and answered all of the questions that we had. We were able to walk to town from the hotel and we had a great time here.
Stayed 1 night in Feb 2024

10/10 Excellent

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grief trip
Loved the suite with plenty of room for the five of us. Shower was awesome and beds very comfortable. Breakfast was great! We arrived after 10 pm and greeted warmly with great service.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great place for families to stay! With a very good price! Good breakfast, and very nice indoor pool and hot tub!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suites
Very good place for the money. It could be a little cleaner. Love that each room has a hide-a-bed couch! That way my teenage son and daughter don’t have to share a bed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable bed/ quiet room/ great hot tub/ good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Del horario de desayuno termina muy temprano
Stayed 2 nights in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The night host was terrific and the accommodations were absolutely fantastic. Nice short weekend jaunt in the winter with an indoor pool and jacuzzi! Thank you for a great short break!!
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique decorating in the lobby. Big, spacious room.
Stayed 1 night in Jan 2024

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming lobby, very sweet staff, nice big clean, cozy rooms. Fairly priced.
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. I would definitely stay here again. Large heated indoor pool and hot tub with tons of kids. Very fun. Staff was kind and helpful. Breakfast was great. Very close to Arches National Park and downtown Moab.
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good experience
Great experience. Affordable price. The evening desk worker was particularly friendly and helpful. Room was clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a nice lobby and rooms, free breakfast, on the main street and the staff is friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Micah

Stayed 1 night in Dec 2023

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staying Moab
Definitely worth staying, really loved the use of a hot jacuzzi after a long drive! Breakfast was very complete with serve yourself eggs, potato and meats.
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pets pets pets
We were driving through after picking up a puppy, loved that the hotel pet policy had no extra charge for pets. We had 2. The girl at the front was really nice and helpful. The area is astonishing.
Blue Lou is chillin, first time in a hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Melvin J

Stayed 1 night in Dec 2023

10/10 Excellent

francisco, bountiful

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good mattresses, breakfast, hot tub/pool, not crowded.
Stayed 1 night in Dec 2023

10/10 Excellent

Kerry, SALUDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor hot tub and pool were very nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathierene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stay there every year on our family get togather. its always clean, breakfast area is always clear and well stocked. the staff does a great job of overseeing the breakfast area. A great place to stay with reasonable rates.
Stayed 2 nights in Nov 2023

10/10 Excellent

TERRY, Granby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for a night - a quick lay-over. We loved Moab and will be back for longer stay!
Stayed 1 night in Nov 2023