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Reviews of MainStay Suites Moab near Arches National Park

2.5 out of 5
MainStay Suites Moab near Arches National Park
356 S Main St, Moab, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 1004 reviews" "
Rating 8 - Good. 214 out of 1004 reviews" "
Rating 6 - Okay. 39 out of 1004 reviews" "
Rating 4 - Poor. 15 out of 1004 reviews" "
Rating 2 - Terrible. 16 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing was parking. We could not find a spot. The property was great. The staff was friendly. The location was great.
Stayed 1 night in May 2024

8/10 Good

Gary D

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Jodie Gay on 23 May 2024
Thaks Gary for the 4 out of 5 stars. Hope to see you again soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in May 2024
Response from Jodie Gay on 21 May 2024
Thanks for the review. We are glad you enjoyed your stay with us. Hope to see you again soon. Travel safe.

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Clean and quiet. Perfect location
Stayed 4 nights in Apr 2024
Response from Jodie Gay on 20 May 2024
Thanks for the review. We are glad you enjoyed your stay with us. Hope to see you again soon. Travel safe.

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idea location close to national park and supermarket, easy parking, quiet, friendly and helpful staff, very comfortable to stay.
Stayed 5 nights in May 2024
Response from Jodie Gay on 15 May 2024
Thanks for the great review. We are glad we were able to help you with your vacation stay. Hope to see you again soon.

10/10 Excellent

Jitesh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built for business travelers and long stay travelers, the room was apartment like and the free breakfast had great options. Very good. Gym was adequate and staff were helpful in navigating Moab.
Stayed 1 night in Mar 2024
Response from Jodie Gay on 14 May 2024
Thanks for the wonderful review. We are glad you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

nimia, ardsley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Easy to get to.
Stayed 1 night in May 2024
Response from Jodie Gay on 13 May 2024
Thanks for the review. We are glad you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

Seshadri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Closer to national parks and grocery stores and dining..
Stayed 3 nights in May 2024
Response from Jodie Gay on 6 May 2024
Thanks Seshadri for the wonderful review. We are glad you stayed with us. Hope to see you again soon. Travel Safe

10/10 Excellent

John and Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was great. I also liked the location near to downtown.
Stayed 3 nights in Apr 2024
Response from Jodie Gay on 6 May 2024
Thanks for the wonderful review. We are glad you stayed with us. Hope to see you again. Travel safe

10/10 Excellent

Marie

Travelled with family
Liked: Property conditions & facilities
Clean & comfortable room. Friendly & helpful staff. Good breakfast options.
Stayed 3 nights in Apr 2024
Response from ThuThuy Watson on 30 Apr 2024
Thank you for taking time and leaving us such a wonderful review. We are pleased to know you enjoyed your stay with us and hope you visit us again!

10/10 Excellent

heungsook

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean,I enjoyed enough space in the room.
Stayed 1 night in Apr 2024
Response from ThuThuy Watson on 29 Apr 2024
Thank you heungsook for leaving us a great review! We hope you visit us again.

10/10 Excellent

mehul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facility
Stayed 1 night in Apr 2024
Response from ThuThuy Watson on 29 Apr 2024
Thank you mehul for taking time and leaving us a 5 out of 5! We hope you visit us again.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Mainstay Suites. The location was super convenient - close to several restaurants, grocery stores, and Arches National Park. The room was clean and we loved having a full-size fridge. The free breakfast was also very nice. We would definitely stay here again!
Stayed 3 nights in Apr 2024
Response from ThuThuy Watson on 29 Apr 2024
Thank you Emily for taking time and leaving us a great review! We are pleased to know your stay was enjoyable. We hope you visit us again.

8/10 Good

Ross, Mountain View

Liked: Cleanliness, staff & service
A nice hotel, well-located in Moab (and next to an excellent Mexican restaurant). The on-site EV chargers are a plus. Unfortunately, the heater for the pool and spa pool was broken the whole time I was there. Also, the WiFi Internet was a little slow, by 2024 standards.
Stayed 4 nights in Apr 2024
Response from Jodie Gay on 26 Apr 2024
Thanks Ross for the wonderful review. We are glad you stayed with us. Hope to see you again soon. Travel safe.

10/10 Excellent

heungsook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jodie Gay on 23 Apr 2024
Thanks for the 5 out of 5 review. We hope to see you again soon.

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we were super bummed the pool and hot tub were out of commission the whole time we were there, we really enjoyed our stay- the room was spacious, the three of us all had our own, comfortable beds, breakfast was great, and the kitchenette was much needed for our longer stay. Thank you for a great stay, will definitely consider staying again if we ever make it back to Moab.
Stayed 5 nights in Apr 2024
Response from Jodie Gay on 22 Apr 2024
Thanks for the wonderful review. Sorry for the inconvenience of the pool not being heated. I'm glad you enjoyed your stay with us. Hope to see you again soon.

8/10 Good

Corazon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jodie Gay on 22 Apr 2024
Thanks for the review. Hope to see you again soon.

8/10 Good

Dave

Stayed 3 nights in Apr 2024
Response from Jodie Gay on 9 May 2024
Thanks Dave for the review. Hope to see you again soon. Travel safe.

10/10 Excellent

Prashant

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and nice rooms
Stayed 4 nights in Apr 2024
Response from ThuThuy Watson on 18 Apr 2024
Thank you for leaving a a great review and a 5 out of 5 score! We are pleased to know you enjoyed your stay and hope you visit us again.

10/10 Excellent

Jeanette, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place in Moab. Location was perfect and everything was well stocked in our room. Breakfast was perfect!
Stayed 3 nights in Apr 2024
Response from Jodie Gay on 15 Apr 2024
Thanks Jeanette for the wonderful review. We are glad you enjoyed your stay with us. Hope to see you again soon.

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jodie Gay on 12 Apr 2024
Thanks Bob for the review. We are glad you stayed with us. Hope to see you again soon.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
The room was nice, very spacious. We were disappointed that the hot tub and pool heaters were not working. This is such a common problem at hotels and it seems like they should have a backup plan for repair/replacement within 1 day. They advertise with these ameneties and it was a factor in choosing this location.
Stayed 1 night in Apr 2024
Response from Jodie Gay on 8 Apr 2024
Thanks for the review. Sorry for the inconvenience of the pool being down. This was something we could not control. Thanks for staying with us. Hope to see you again.

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A newer hotel with fresh, clean and inviting rooms. Felt very relaxed here. It's an easy walk to many restaurants and shops.
Stayed 1 night in Apr 2024
Response from Jodie Gay on 5 Apr 2024
Thaks for the wonderful review. We are glad you enjoyed your stay with us. Hope to see you again soon. Travel safe.

10/10 Excellent

Michael, Salem

Travelled with family, Travelled with family and small children
Liked: Amenities
Great location, nice spacious extended stay rooms, good breakfast but get there early for best selection. Friendly staff!
Stayed 6 nights in Mar 2024
Response from Jodie Gay on 4 Apr 2024
Thanks Michael for the wonderful review. We are glad you enjoyed your stay with us. Hope to see you again soon. Travel safe.

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic for our party of 6. The breakfast was awesome and made getting up and out for the day so much easier. Emma and David made the best scrambled eggs Ive been served in a hotel and worked so hard to keep all the breakfast choices available. This hotel was definitely above expectations. Everything was clean, the staff always had a smile and took care of every request quickly. The hot tub and pool being available was a plus after days of hiking.Would definitely return. (Two parents, our 3 over 20 kids and a teen)
Stayed 5 nights in Mar 2024
Response from Jodie Gay on 1 Apr 2024
Thanks for the wonderful review. We are glad you had a comfortable and relaxing stay with us. Hope to see you again soon. Travel safe

2/10 Terrible

Calvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms, rude staff. Will stay anywhere else next time I’m in moab
Stayed 3 nights in Mar 2024
Response from Jodie Gay on 29 Mar 2024
Thanks for the review. I'm so sorry. We never had any communication on any issues with your room or the staff. If you could have let me know what the issue was, I may have been able to help. Hope to see you again soon.

8/10 Good

Jaea

Liked: Cleanliness, staff & service
Property was clean, but a little worn. Rooms have full kitchen and there is a small heated pool and laundry. Beds were comfortable but carpet was tired. Some hall noise. Breakfast was at times chaotic and staff seemed overwhelmed (coffee was not very good).
Stayed 2 nights in Mar 2024
Response from Jodie Gay on 27 Mar 2024
Thanks for the review. Jeep Safari in Moab is a very busy time for the town. We are glad you stayed with us. We hope to see you again soon.

8/10 Good

Hillary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious and we had all the blankets we needed. We liked having the option of the pull-out couch. But the bed was a little firmer than we're used to, and a few more pillows would have been nice. Overall though, a great stay. A great value fif the price. We liked the pool and breakfast, amenities we count on with our family.
Stayed 1 night in Mar 2024
Response from Jodie Gay on 25 Mar 2024
Thanks, Hillary, for the wonderful review. We are glad you had a comfortable and relaxing stay with us. Hope to see you again soon.

10/10 Excellent

Juan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptional. It exceeded all my expectations and would definitely use again next time we come to town
Stayed 3 nights in Mar 2024
Response from Jodie Gay on 29 Mar 2024
Thanks, Juan, for a wonderful review. We are glad you enjoyed your stay with us. Hope to see you again soon.

8/10 Good

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced hotel in an extremely convenient location. Location is in walking distance of many local shops and eateries and is a 5 minute drive from Arches National Park. Location is about a 30 minute drive from Canyonland Island in the Sky visitor center. The hotel is mostly updated and our stay overall was good. The carpet in our room could use updating/cleaning and our room was adjacent to the pool so it was loud a few evenings. Again, overall a pleasant stay and convenient location.
Stayed 4 nights in Mar 2024
Response from Jodie Gay on 21 Mar 2024
Thanks for the great review. We are so glad you had a comfortable and relaxing stay with us. We hope to see you again soon.

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super convenient and had everything We needed. The breakfast in the morning was awesome. Staff was super nice and helpful
Stayed 2 nights in Mar 2024
Response from Jodie Gay on 20 Mar 2024
Thanks Gabrielle for the review. We are glad you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

Jeffrey, Draper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast, convenient. Nice to have no pets, pet smell and barking.
Stayed 1 night in Mar 2024
Response from Jodie Gay on 18 Mar 2024
Thanks for the wonderful review. We are glad you enjoyed your stay with us. Trael safe

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Feb 2024
Response from Jodie Gay on 18 Mar 2024
Thanks Jessica for the review. We are glad you stayed with us.

4/10 Poor

Gary

Stayed 3 nights in Feb 2024
Response from Jodie Gay on 2 Apr 2024
Thanks Gary for the review. Hope to see you again soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Jodie Gay on 26 Feb 2024
Thanks for the review. Hope to see you again soon.

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Jodie Gay on 26 Feb 2024
Thanks, Cassandra, for the review. We are glad you stayed with us. Hope to see you again soon.

6/10 Okay

Yuki, Cupertino

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The room was nice and clean. But for some reason, the whole room smelled of curry. My clothes smelled slightly of curry
Stayed 1 night in Feb 2024
Response from Jodie Gay on 23 Feb 2024
Thanks for staying with us. Hope you enjoyed your stay. See you again soon.

10/10 Excellent

Shelly

Stayed 1 night in Feb 2024
Response from Jodie Gay on 21 Mar 2024
Thanks, Shelly, for the 5 out of 5 review. Hope to see you again soon.

10/10 Excellent

Ashly

Travelled with family
We enjoyed our stay!
Stayed 3 nights in Feb 2024
Response from Jodie Gay on 20 Feb 2024
Thanks, Ashley, for the nice review. Hope to see you again soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great rooms. We enjoyed our stay. We even took advantage of the kitchen to prep a meal with the basic kitchen equipment.
Stayed 2 nights in Feb 2024
Response from Jodie Gay on 20 Feb 2024
Thanks for the wonderful review. I am so glad you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Jodie Gay on 20 Feb 2024
Thanks Vincent for the review. I'm glad you had a great stay with us. Hope to see you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are great. The room is clean. And they let us use the hot tub way past closing hours, which was very nice of them.
Stayed 1 night in Feb 2024
Response from Jodie Gay on 20 Feb 2024
Thanks Michelle for the wonderful review. I'm glad you had a comfortable and relaxing stay with us. Hope to see you again soon.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jodie Gay on 20 Feb 2024
Thanks Justin for the review. Hope to see you again soon.

10/10 Excellent

Audra

Stayed 1 night in Feb 2024
Response from Jodie Gay on 21 Mar 2024
Thanks, Audra, for the review. Hope to see you again soon.

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 5 nights in Feb 2024
Response from Jodie Gay on 20 Feb 2024
Thanks Tracie for the review. Hope to see you again soon.

10/10 Excellent

Stephenie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place . Clean
Stayed 1 night in Feb 2024
Response from Jodie Gay on 20 Feb 2024
Thanks for the 10 out of 10. Hope to see you again soon.

10/10 Excellent

Sangeeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and comfortable stay
Stayed 4 nights in Feb 2024
Response from Jodie Gay on 13 Feb 2024
Thanks, Sangeeta, for the review. Hope to see you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jodie Gay on 7 Feb 2024
Thanks, Mark, for the 10 out of 10 rating. Hope to see you again soon.

10/10 Excellent

Helen

Stayed 1 night in Jan 2024
Response from Jodie Gay on 1 Feb 2024
Thanks for the 10 out of 10 review. Hope to see you again soon.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jodie Gay on 1 Feb 2024
Thanks Cindy for the review. Hope to see you again soon.