Exterior
Check availability

Reviews of Holiday Inn Mishawaka, an IHG Hotel

3 out of 5
Holiday Inn Mishawaka, an IHG Hotel
1208 E Douglas Road, Mishawaka, IN

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 422 reviews" "
Rating 8 - Good. 102 out of 422 reviews" "
Rating 6 - Okay. 31 out of 422 reviews" "
Rating 4 - Poor. 20 out of 422 reviews" "
Rating 2 - Terrible. 18 out of 422 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tawana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay… I will definitely come back!!
Stayed 1 night in May 2024

2/10 Terrible

mikki, Florissant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Management was rude
Stayed 2 nights in May 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in May 2024

10/10 Excellent

Bo Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in May 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and comfortable bed
Stayed 3 nights in May 2024

10/10 Excellent

Haiqing

Liked: Cleanliness
no free breatfast
Stayed 5 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean building and staff was great
Stayed 1 night in May 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Close to many dining options. The only thing I didn’t like was the very low toilet in the bathroom. It was pretty much kid height.
Stayed 1 night in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Anthony

Stayed 2 nights in Apr 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

james

Stayed 1 night in Apr 2024

10/10 Excellent

Debora

Very quick and easy check in
Stayed 1 night in Mar 2024

2/10 Terrible

Jessica

Travelled with family and small children
Painting chipping in rooms, stains on carpet and chairs, looks worn
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Deng

Stayed 3 nights in Feb 2024

10/10 Excellent

Elliott

Stayed 1 night in Feb 2024

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very nice and clean surroundings...would stay again..
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Restaurant /bar needs serious attention
Stay here every 4-5 weeks. Have not had draft beer in 4-5 months. It’s a crap shoot on what food items are available as well. Haven’t had salad in at least 4 months .
Stayed 1 night in Feb 2024

2/10 Terrible

Jessica

Liked: Staff & service
No sleep
Large group of people partying began kicking and punching doors between 330-7 AM. Called to complain after checking out and the customer service was excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

PEDRO L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Haley

Travelled with family and small children
Pool room heater was blowing cold air. Pool water was green.
Stayed 1 night in Feb 2024

6/10 Okay

Troy

Stayed 1 night in Feb 2024

8/10 Good

Jill

Stayed 1 night in Feb 2024

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff person at the front desk was amazing!
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here twice now and the employees are always friendly. Hotel is clean. Nice location. Love it
Stayed 5 nights in Jan 2024

10/10 Excellent

Danelia

Travelled with family and small children
Super clean! We had a great stay!
Stayed 1 night in Jan 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk associate his name is Winter was absolutely amazing and so very kind. He spoke to us as we were leaving and coming back. All the staff was very friendly and helpful. This was our second time staying here. We definitely will be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Tracey

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT place.
Friendly and helpful staff, very clean conditions, highly recommended and I will stay there again when in town.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!
We came back after being there a couple weeks ago. Demond, that was working the front desk at check in was so very sweet and friendly. Everytime he saw us, he had a smile on his face greeting us and asking if everything was going well. Everything was amazing and we enjoy our stays immensely!! Thank you
Stayed 2 nights in Jan 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, room comfort
Lights by the bed didn't work local tv channels didn't work and no towels in the room but besides that very peaceful and nice i would stay again staff was very welcoming and nice the room was nice besides a few faults but no major complaints
Stayed 3 nights in Dec 2023
Response from Front Desk Staff on 3 Jan 2024
Thank you for your review of our property. Happy New Year!

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it was great.
Stayed 3 nights in Dec 2023
Response from Front Desk Staff on 3 Jan 2024
Thank you for your review of our property. Happy New Year!

8/10 Good

Christopher

Stayed 2 nights in Dec 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Rooms were clean and comfy. Plenty of desk space. would definitely recommend it.
Stayed 3 nights in Dec 2023
Response from Front Desk Staff on 3 Jan 2024
Thank you for your review of our property. Happy New Year!

10/10 Excellent

Jinhui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good front desk service, but was not told no breakfast on New Year Day until arrival.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 3 Jan 2024
Thank you for your review of our property. Happy New Year!

10/10 Excellent

Kayla

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kimyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5 stars
it was amazing, perfect. & great front desk customer service!
Stayed 2 nights in Dec 2023

2/10 Terrible

Chad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Front Desk Staff on 3 Jan 2024
Thank you for your review of our property. Happy New Year!

8/10 Good

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed
Nice hotel, it definitely has some interesting smells? Strong pool smell when you enter, smell in the elevator and hallways. Luckily the room had absolutely no smell. Bed was comfortable and an assortment of pillows to choose.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 3 Jan 2024
Thank you for your review of our property. Happy New Year!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk Staff on 3 Jan 2024
Thank you for your review of our property. Happy New Year!

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 3 Jan 2024
Thank you for your review of our property. Happy New Year!

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff!! Check in was at 3:00 I was able to check in an hour earlier. Beautiful Hotel!!!! Bathroom was stocked with all the amities!!!
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 3 Jan 2024
Thank you for your review of our property. Happy New Year!

10/10 Excellent

RICHARD, Indianapolis

Stayed 1 night in Dec 2023
Response from Front Desk Staff on 3 Jan 2024
Thank you for your review of our property. Happy New Year!