Exterior
Check availability

Reviews of Hilton Garden Inn Destin Miramar Beach

3 out of 5
Hilton Garden Inn Destin Miramar Beach
220 Scenic Gulf Drive, Miramar Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 964 reviews" "
Rating 8 - Good. 199 out of 964 reviews" "
Rating 6 - Okay. 71 out of 964 reviews" "
Rating 4 - Poor. 43 out of 964 reviews" "
Rating 2 - Terrible. 38 out of 964 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dilpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hilton Garden Inn on 15 May 2024
Thank you for staying with us, we appreciate your feedback and hope to see you again.

10/10 Excellent

tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service Very clean hotel and convenient location
Stayed 1 night in May 2024
Response from Guest services on 10 May 2024
Thank you for staying with us! Hope to see you again!

10/10 Excellent

chela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay at for a quick trip to the beach.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn on 9 May 2024
Thank you for your feedback, we appreciate you and hope to see you again.

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in May 2024
Response from Hilton Garden Inn on 8 May 2024
Thank you for staying with us and we appreciate your feedback. We hope to see you again.

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was wonderful! Room was large with big walk in shower. Highly recommended Stay
Stayed 1 night in May 2024
Response from Hilton Garden Inn on 6 May 2024
Thank you for staying with us, we appreciate your feedback and hope to see you again.

10/10 Excellent

Chenteria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Great location, absolutely no complaints!
Stayed 2 nights in May 2024
Response from Guest services on 5 May 2024
Thank you for staying with us, we hope you enjoyed your stay and hope to see you again.

10/10 Excellent

Ciarah

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I enjoyed our stay here. The rooms were clean and the staff was friendly!
Stayed 2 nights in Apr 2024
Response from Hilton Garden Inn on 3 May 2024
Thank you for staying with us, and we hope to see you again soon.

6/10 Okay

Courtnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was clean. The staff was nice and helpful. However I did not like the layout of the building. I paid for a premium king room with a balcony. The balcony was located right above the outside area used for events. So that was not relaxing with all the noise at night. Then also the tv was not up to date. No apps available on tv, just basic cable. We just decided to spend most of our time at night away from the hotel.
Stayed 4 nights in Apr 2024
Response from Hilton Garden Inn on 3 May 2024
We apologize for the inconvenience that you faced, and we appreciate your feedback.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very comfortable bed
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn on 3 May 2024
Thank you for staying with us, we hope to see you again soon.

6/10 Okay

Stephanie

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
We had visible pink mold in our sink which says it hasn’t been cleaned properly. Told front desk. At first nothing but than just said thank you for letting me know. Take that as you wish. The lot is a little small and we don’t feel necessarily comfortable parking on the one side by the fast food place in a less lit/visible area. When we first got on our floor it smelled terrible, but then it went away shortly after. For a night or two the location is ideal and I love the free parking. The price was really great also. The room itself was tidy and the bed was very comfortable with multiple pillows which I like. The shower pressure was nice but the shower looked slightly aged. The provided pump dispensers for shampoo & conditioner are in there for your convenience. Didn’t get to use the pool or try out the inside bar but it does close typical earlier hotel time. I would stay again.
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn on 2 May 2024
Thank you for staying with us and we appreciate your feedback, also sorry for the inconvenience you faced and we will definitely look into the matter, if there is anything we can do please reach out to us. Have a wonderful day.

8/10 Good

Dustin

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Hilton Garden Inn on 2 May 2024
Thank you for staying with us.

6/10 Okay

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was clean, which is the most important to me and the staff were friendly. However, the main door to our room was very hard to open and close. One of the hinges was loose. The shower didn’t have very good water pressure (but good temp). The WiFi is only free if you sign up for their program (which is free). The biggest problem was it’s not daily maid service, only every 4th day. It seemed like a 2 star hotel, certainly not 3 star.
Response from Hilton Garden Inn on 1 May 2024
I do want to apologize for the inconvenience you faced at the property, we do have complimentary WIFI, when your connected to the network your Last name and room number will connect you free of charge, with the housekeeping service it's standard here at the hotel level, once guest request housekeeper service a day prior as stated in our welcome letter, we do assist the guest throughout their stay.Thank you for your feedback and have a kind day

8/10 Good

Ylma

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Apr 2024
Response from Hilton Garden Inn on 1 May 2024
Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Elva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room the location I will return.
Stayed 1 night in Apr 2024
Response from Lisa on 29 Apr 2024
Hello Elva,Thank you for choosing the Hilton Garden Inn for your stay. We are glad you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Michelle, Draper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with affordable and comfortable accommodations
Stayed 3 nights in Apr 2024
Response from Lisa on 28 Apr 2024
Thank you for choosing Hilton Garden Inn for your vacation. We are happy that you enjoyed your time with us.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Simply incredible!!
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn on 13 May 2024
Thank you for staying with us, we appreciate your feedback and hope to see you again.

10/10 Excellent

dragi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Lisa on 28 Apr 2024
Thank you for choosing Hilton Garden Inn for your vacation. We are happy that you enjoyed your time with us.

6/10 Okay

JUANITA

Prices for breakfast extremely to high.
Stayed 2 nights in Apr 2024
Response from Hilton Garden Inn on 24 Apr 2024
Thank you for choosing to stay with us, we hope to see you again.

8/10 Good

Yongge

Travelled with family
good hotel. They have room services each two days
Stayed 3 nights in Apr 2024
Response from Guest services on 21 Apr 2024
Thanks for staying with us! Hope to see you again!

8/10 Good

Karen

Stayed 1 night in Apr 2024
Response from Guest services on 10 May 2024
Thanks for staying with us! Hope to see you again!

8/10 Good

Tiffany

Stayed 2 nights in Apr 2024
Response from Hilton Garden Inn on 9 May 2024
Thank you for your feedback, we appreciate you and hope to see you again.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MJ on 19 Apr 2024
Thank you Mr. Aaron for the recent stay. We do appreciate your business. We hope you had a great stay.

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Hilton Garden Inn on 15 Apr 2024
Thank you for staying with us we hope you enjoyed your stay and hope to see you again.

10/10 Excellent

Victor K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and Peaceful ✌️
Stayed 3 nights in Apr 2024
Response from Hilton Garden Inn on 15 Apr 2024
Thank you for staying with us we hope you enjoyed your stay and hope to see you again.

6/10 Okay

Inaya

overall we enjoyed our stay.
Stayed 1 night in Apr 2024
Response from MJ on 15 Apr 2024
That is great to hear. Thank you for choosing Hilton Garden Inn Miramar Beach Destin as part of your stay.We look forward to seeing you.

8/10 Good

Piera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lisa on 14 Apr 2024
Thank you for choosing Hilton Garden Inn for your stay. Please let us know what we can do to improve, so your next stay with us will be 5/5 satisfactory.

10/10 Excellent

Sandrell

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel I would definitely recommend clean room very spacious friendly staffs great customer service as well
Stayed 2 nights in Apr 2024
Response from Lisa on 13 Apr 2024
Thank you for choosing Hilton Garden Inn and we are happy you enjoyed your stay with us.

10/10 Excellent

Lisa

Travelled with family
Liked: Amenities, property conditions & facilities
Everything was great! Felt very safe, super clean, staff was wonderful
Stayed 1 night in Apr 2024
Response from Hilton Garden Inn on 12 Apr 2024
We are delighted that you enjoyed your stay with us, and we hope to see you again soon.

10/10 Excellent

Amanda, Bremen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly located and within walking distance to pretty much anything that we needed.
Stayed 6 nights in Mar 2024
Response from Hilton Garden Inn on 11 Apr 2024
We are delighted that you enjoyed your stay with us, we hope to see you again.

8/10 Good

Somsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Winn Dixie, Waffle House, Smoothie Kings, Salon, Souvenir shop, shopping mall, plenty of restaurants, all at a walking distance. about 5 minute walk to the beach. Convenient hotel, if you don't mind not being on the beach.
Stayed 4 nights in Mar 2024
Response from Hilton Garden Inn on 11 Apr 2024
We are delighted that you enjoyed your stay with us, thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Stefanie M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mary Jane and the staff and cook at the restaurant/bar were absolutely amazing, very accommodating. Will miss them. See yall next time.
Stayed 5 nights in Apr 2024
Response from Hilton Garden Inn on 11 Apr 2024
We are delighted that you enjoyed your stay with us, thank you and we hope to see you again.

2/10 Terrible

Destiny

Travelled with family, Travelled with partner
Disliked: Staff & service
Staff was very unpleasant! Never experienced anything like this with staying at the Hilton before. Also I asked for extra towels for the room and they sent someone my husband answered the door the worker gave him the towels and asked for the dirty ones so my husband let the door go to go get them and the worker put his foot in the door to stop it from closing while he waited! It was very weird and creepy and That could have ended so badly!
Stayed 2 nights in Apr 2024
Response from Hilton Garden Inn on 10 Apr 2024
Good morning, I do want to apologize for the inconvenience that you faced on your stay here at the property, if there is anything we can do to help please let us know.

10/10 Excellent

FELICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from MJ on 8 Apr 2024
Thank you for the positive number. I must say you had a great stay. Thank you for taking your time feeling out the feedback. It means a lot to us. We will continue improving our performance. We hope to see you again on your next visit in town.

4/10 Poor

Janese

Travelled with family, Travelled with family and small children
Will not stay here again. The hotel could not accommodate fresh linen and towels without a hassle. The housekeeping manager was very rude. The pool was not heated.
Stayed 2 nights in Apr 2024
Response from MJ on 6 Apr 2024
We apologize for the inconvenience, we will address this matter with the management and housekeeping.

10/10 Excellent

Jill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a nice, relaxing time staying at the Hilton. It was during Spring Break, and I wanted to be closer to my siblings who were staying across the street. The hotel was quiet, clean, and super convenient to beach, shops, and restaurants. I will definitely stay here again.
Stayed 4 nights in Apr 2024
Response from MJ on 6 Apr 2024
I am glad everything went well on your recent stay. We appreciate your time beingh with us.

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay. The hotel was in a nice area. Beach, food, outlets, and convenience stores all walkable.
Stayed 2 nights in Apr 2024
Response from MJ on 6 Apr 2024
I am glad, that you enjoyed your stay.

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was the nosist hotel we could not sleep at all. Pipes rattling, sounded like a leaf blower running all night.
Stayed 1 night in Mar 2024
Response from MJ on 7 Apr 2024
We apologize for the inconvenience and thank you for bringing this to our attention. We will definitely address this issue to our engineering the department and management.

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I really loved that activities were within walking distance. I also really really liked the personal communications via text message. It’s more convenient and the turn around time to respond to needs was very quick. Every staff member we encountered was very professional and welcoming. I’d definitely recommend this location to anyone traveling with kiddos.
Stayed 3 nights in Mar 2024
Response from MJ on 31 Mar 2024
Thank you for taking your time to write about your great experience and recognize the effort of all the staffs. We hope to see you again on your next visit in town.

8/10 Good

Jackie

Stayed 1 night in Mar 2024
Response from Guest services on 21 Apr 2024
Thanks for staying with us! Hope to see you again!

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lisa on 5 Apr 2024
Thank you for staying with us at the Hilton Garden Inn, Miramar Beach. We hope to see you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Exactly as you would expect a Hilton Garden Inn to be. Not too expensive, clean, and this one is in a great location. It is not the Ritz, but it is comfortable and clean
Stayed 2 nights in Mar 2024
Response from MJ on 30 Mar 2024
Thank you for taking your time to share your great experience with us. We are very glad to know that you are very satisfied with your stay.

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very convenient location. Outlet mall near by and beach all in walking distance.
Stayed 2 nights in Mar 2024
Response from Lisa on 5 Apr 2024
Thank you for staying with us at the Hilton Garden Inn, Miramar Beach. We hope to see you again soon. Please let us know if there is anything we can do to make your next stay with us a 5/5.

10/10 Excellent

SAMUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture and room set ups were wonderful.
Stayed 1 night in Mar 2024
Response from MJ on 24 Mar 2024
I am glad that you satisfied with your recent stay with us.

8/10 Good

Geneen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room size for us, I just wish they had room service.
Stayed 2 nights in Mar 2024
Response from MJ on 24 Mar 2024
I am glad you satisfied with your room.

4/10 Poor

Sokhan

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
When we arrived for our check in, I waited about 15 minutes as a receptionist was helping a guest with check in. The smell of the hotel was so strong in cologne, it was uncomfortable. I thought it was just from a guest here earlier. She should have called for help. When it was my turn, check in went smooth. She gave me my room card. We took the elevator up to level 2. As soon as you stepped out of the elevator the strong cologne smell was everywhere in this building. It didn’t like it at all. We then found our room and checked it out. The room was cleaned but didn’t smell clean. I checked the bathroom and realized there were no towels or hand towels. We had 3 people in our group. We set our stuff down and heading out for the Seascape light festival. On our way out I stopped and spoke with the receptionist and let her know that I need at least 3 towels and some hand towels for our stay. Check in time for this hotel was at 4:00pm. We were running late and got here at 6:00pm. They should have gotten our room ready. When I told her about the towels she said they are probably in the laundry room getting dried. We came back and they have dropped off some towels and hand towels for us. The bed was soft and comfortable but the pillows were not. Overall our stay was okay. For $163/night, I was hoping for a better service and quality. I would not go back.
Stayed 1 night in Mar 2024
Response from MJ on 24 Mar 2024
Thank you for letting us know about your experience during you stay. We will definitely address your concerns to the staffs of HGI

4/10 Poor

James

Disliked: Staff & service
I was shocked to stay at a supposed reputable hotel and not have enough towels. There were three of us staying in a room with two beds. The first night we had two wash cloths. The next day we put in three requests for towels and wash cloths and were informed that they were on back order. So they didn't clean the room and didn't give us fresh towels. Would you expect to stay at a hotel with no beds? This is ridiculous. Back order.. not my problem...
Stayed 3 nights in Mar 2024
Response from MJ on 24 Mar 2024
I apologize for the inconvenience, but if you have any questions let call the hotel directly at 850 622 3357 and press zero to directly talk to one of our front desk agent.

6/10 Okay

Lloyd

Liked: Cleanliness
N/A
Stayed 3 nights in Mar 2024
Response from Lisa on 5 Apr 2024
Hello Lloyd, Firstly, thank you for staying with us. However, I do want to apologize for the less than satisfactory stay that you had. Please let us know how we can improve for future. We are always looking for ways that we can get better from the guest's point of view.Once again, thank you.

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The works were so nice and the hotel was nice the only problem I had was my coffee machine wasn’t working in my room but the do have coffee in the lobby. The main problem I had was with Expedia . I will never use them again.
Stayed 1 night in Mar 2024
Response from MJ on 24 Mar 2024
Oh, I am sorry to hear that, I recommend signing up for Hilton Honors and download the app.

10/10 Excellent

Adriann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for our Spring break trip. We really enjoyed our stay.
Stayed 4 nights in Mar 2024
Response from MJ on 24 Mar 2024
That is good to know, and I am glad you enjoyed your vacation.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, friendly staff and clean
Stayed 3 nights in Mar 2024
Response from MJ on 24 Mar 2024
Thank you for taking your time to give us feedback. This is means a lot to us.