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Reviews of Graduate Minneapolis

4 out of 5
Graduate Minneapolis
615 Washington Ave SE, Minneapolis, MN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1008 reviews" "
Rating 8 - Good. 184 out of 1008 reviews" "
Rating 6 - Okay. 65 out of 1008 reviews" "
Rating 4 - Poor. 30 out of 1008 reviews" "
Rating 2 - Terrible. 18 out of 1008 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kazuhiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Chelsea H, Assistant General Manager on 23 May 2024
Hello Kazuhiro, thank you for taking the time to review the hotel. We appreciate the kind words.

4/10 Poor

Shannon

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Chelsea H, Assistant General Manager on 20 May 2024
Hello Shannon, thank you for taking time to review our property. We are sorry to hear that our score was less than satisfactory. If the hotel can do anything to change this? Please let us know directly by calling the hotel.

10/10 Excellent

Pennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room size and beds
Stayed 2 nights in May 2024
Response from Chelsea H, Assistant General Manager on 14 May 2024
Hello Penny, thank you for taking time to review the hotel. We appreciate the kind words. We hope to see you next time you visit our property.

10/10 Excellent

Patrick, Glenview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The graduate is well positioned in the UMN campus and the staff are very friendly and professional. Comfortable beds and nice washrooms.
Stayed 1 night in May 2024
Response from Chelsea H, Assistant General Manager on 14 May 2024
Patrick, thank you for taking time to review the hotel. We appreciate the kind words. We hope to see you next time you visit our property.

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean establishment with unique decor. Staff was very friendly. Very convenient to Twin Cities campus. Room ran a little on the cold side, but not too bad. Loved the ambience. Would definitely stay here again.
Stayed 1 night in May 2024
Response from Chelsea H, Assistant General Manager on 14 May 2024
Hi Scott, thank you for taking time to review the hotel. We appreciate the kind words. We hope to see you next time you visit our property.

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff
Stayed 1 night in May 2024
Response from caleb on 10 May 2024
hope you had a good trip!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent central location near Campus. Rail transit stops adjacent to hotel and is very convenient. Beacon restaurant was great and onsite. Staff could brush up on customer service. Complimentary bicycles were unavailable and staff would not allow their useage without valid reason. I would stay here again without question.
Stayed 3 nights in May 2024
Response from caleb on 10 May 2024
we hope to see you soon! bikes become available on may 15th.

10/10 Excellent

Annemarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in May 2024
Response from caleb on 10 May 2024
hope you had a good stay!

10/10 Excellent

Pamela

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very plush
Stayed 1 night in May 2024
Response from caleb on 5 May 2024
glad you had a good time with us! hope to see you soon.

10/10 Excellent

Stephen, wheaton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2024
Response from caleb on 7 May 2024
thanks for staying with us!

10/10 Excellent

Sue

Stayed 1 night in May 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are always comfy!
Stayed 2 nights in May 2024
Response from caleb on 7 May 2024
hope to see you back soon!

10/10 Excellent

Jayson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and the restaurant staff was great
Stayed 1 night in Apr 2024
Response from caleb on 7 May 2024
ill let the staff know you had a good time!

10/10 Excellent

MARIA, Port Barrington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Apr 2024
Response from caleb on 7 May 2024
hope you come back!

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chelsea H, Assistant General Manager on 20 May 2024
Hillary, thank you for taking the time to review the hotel. We appreciate your feedback, and we hope you come to visit us when you are in town next.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food options in the hotel and the proximity to things in town. Great location with plenty to do.
Stayed 2 nights in Apr 2024
Response from caleb on 7 May 2024
glad your stay was memorable!

10/10 Excellent

Jayendran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Chelsea H, Assistant General Manager on 20 May 2024
Hello Jayendran, thank you for taking time to review the hotel. We appreciate your feedback, and we hope you come to visit us when you are in town next.

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked with discount from Expedia. Would NEVER book at hotel's advertised price. Very dated, rooms were cramped and dark. To top it off there was INSTANT coffee in the room. Seriously? Won't stay there again, even with a discount.
Stayed 1 night in Apr 2024
Response from Chelsea H, Assistant General Manager on 14 May 2024
Hi Mark, thank you for taking time to let us know how your stay was. We are sorry to hear that it was not up to your expectations. We will pass this information along to our team when we have our strategy meetings to see how we can better the experience for our guests.

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from caleb on 10 May 2024
glad to have had you with us!

6/10 Okay

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chelsea H, Assistant General Manager on 14 May 2024
Rowan, thank you for taking time to review the hotel. We appreciate the kind words. We hope to see you next time you visit our property.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a hiccup when we arrived..we arranged a cot and they told us they couldn’t accommodate at first. They sorted it out though. After that it was a fabulous experience. I recommend this hotel :)
Stayed 2 nights in Apr 2024
Response from caleb on 19 Apr 2024
im glad we got everything figured out for you! hope to see you soon.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from caleb on 19 Apr 2024
thanks for 5 stars!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from caleb on 27 Apr 2024
Thank you for your excellent review! We look forward to seeing you again!

10/10 Excellent

Amy

Stayed 1 night in Apr 2024
Response from caleb on 7 May 2024
thanks for a good review!

10/10 Excellent

Ted

Stayed 2 nights in Apr 2024
Response from caleb on 7 May 2024
have a good one!

4/10 Poor

Patrick, Glenview

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I’m a regular customer at the Graduate and was disappointed in two ways: 1. I arrived early and wanted to check in early. I was charged $30 for checking in early. I felt this was an unnecessary charge … do better Graduate. 2. After checking in, the toilet in my room didn’t completely flush, even after 5 flushes. If a hotel is going to nitpick little charges for checking in early, the least they can do is make sure the toilet works properly … do better Graduate. The location is very convenient to UMN, with plenty of dining and tavern options.
Stayed 1 night in Apr 2024
Response from Graduate Minneapolis Team on 14 May 2024
Patrick, thank you for taking time to review the hotel. I am sorry to hear about your experience that you had while visiting our hotel.

6/10 Okay

Barbara

We LOVED the decor and attention to detail in the whole building. Our ac didn't work and it was super warm even with the window opened. Maintenance never made it to fix it and housekeeping never came through. But it looked as if only one woman was working on our floor so I can't fault her for being swamped. Our fridge had to be "turned on" every hour for some reason.
Stayed 2 nights in Apr 2024
Response from Chelsea H, Assistant General Manager on 14 May 2024
Hi Barbara, thank you for taking time to review the hotel. We are sorry to hear about the issues you brought up about your experience. We would like to show you this was a one-off event. We hope to see you next time you visit our property.

10/10 Excellent

Kristen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Graduate Minneapolis Team on 14 May 2024
Kristen, thank you for taking time to review the hotel. We hope to see you next time you visit our property.

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Graduate Minneapolis Team on 14 May 2024
Ingrid, thank you for taking time to review the hotel. We hope to see you next time you visit our property.

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility!
Stayed 1 night in Mar 2024
Response from Graduate Minneapolis Team on 14 May 2024
Chad, thank you for taking time to review the hotel. We appreciate the kind words. We hope to see you next time you visit our property.

10/10 Excellent

Katrina

Stayed 2 nights in Mar 2024
Response from caleb on 27 Apr 2024
Thank you for your excellent review! We look forward to seeing you again!

8/10 Good

Steven

Travelled with family
Liked: Staff & service, property conditions & facilities
Liter around the outdoors of the property
Stayed 2 nights in Mar 2024
Response from Graduate Minneapolis Team on 14 May 2024
Steven, thank you for taking time to review the hotel. We appreciate the feedback and will follow up with our team about these comments. We hope to see you next time you visit our property.

10/10 Excellent

Laszlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean, and I liked the artistic decorations. A microwave oven would be great to use it in the room.
Stayed 4 nights in Mar 2024

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a suite, no bedding for pullout. Bathroom had not been cleaned. Front desk staff was ok but we never received bedding. Drawers in the room did not close. Small beds and rooms. Furniture uncomfortable and dirty. Restaurant is messy, slow service, bacon was raw, waitress never came back to ask about anything.
Stayed 1 night in Mar 2024

8/10 Good

Colton

Stayed 2 nights in Mar 2024
Response from Graduate Minneapolis Team on 14 May 2024
Colton, thank you for taking time to review the hotel. We hope to see you next time you visit our property.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees gave us great suggestions for places to eat and explore. Great stay before our college tour
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique with a college and Twin Cities themed decor and accommodations. The lobby was unfortunately cold even with a functioning fireplace. I would have enjoyed my time spent in this area but it was chilly and uncomfortable. So I adjourned to the room.
Stayed 1 night in Feb 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Daughter
Always nice to stay at the Graduate in Minneapolis
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

All hype.
Good:Staff let us check in early and made up for the free drinks that we were supposed to get even though there was no record of it in their system. Bad: Parking was $28 plus tax and fees not $25 as stated in the description. The room wasn’t spectacular. The darkening curtain had stains on it, the bath tub had black corners and the wallpaper in the bathroom looked like it had been splattered with toothpaste. No real amazing amenities to warrant the price. The cost is due to the location and the decor.
Stayed 1 night in Feb 2024

10/10 Excellent

Jayme

Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for any gopher or Big10 fan
Stayed 1 night in Feb 2024

10/10 Excellent

Shannon

Stayed 1 night in Feb 2024
Response from Graduate Minneapolis Team on 14 May 2024
Shannon, thank you for taking time to review the hotel. We hope to see you next time you visit our property.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jena

Stayed 1 night in Feb 2024
Response from Graduate Minneapolis Team on 14 May 2024
Jena, thank you for taking time to review the hotel. . We hope to see you next time you visit our property.

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young woman at check in was friendly and helpful. Location was perfect and walkable for the athletic event I was attending.
Stayed 1 night in Feb 2024

6/10 Okay

Alan

Sad that there are no restaurants bars or fast food open in and around Graduate after a night basketball game. Can’t understand why the bar in the Graduate closes so early? If it’s about safety hire security but this is a bummer and I rate the hotel Lowe because of this.
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024