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Reviews of Hyatt Place Milwaukee Airport

3 out of 5
Hyatt Place Milwaukee Airport
200 W Grange Avenue, Milwaukee, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1015 reviews" "
Rating 8 - Good. 221 out of 1015 reviews" "
Rating 6 - Okay. 77 out of 1015 reviews" "
Rating 4 - Poor. 43 out of 1015 reviews" "
Rating 2 - Terrible. 37 out of 1015 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable bed and easy to use shuttle
Stayed 1 night in May 2024
Response from Aaron L on 25 May 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious nice and clean and great breakfast I was very pleased with my stay
Stayed 2 nights in May 2024
Response from Aaron L on 25 May 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Quick access to the airport.
Stayed 1 night in May 2024
Response from Aaron L on 24 May 2024
Thank you for sharing all this feedback and have a great day!

8/10 Good

Elizabeth Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel.
Stayed 4 nights in May 2024
Response from Aaron L on 23 May 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Maralis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Aaron L on 23 May 2024
Thank you for responding to the survey and have a great day!

10/10 Excellent

Thelma, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Aaron L on 23 May 2024
Thank you for responding to the survey and have a great day!

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and everything was clean. Our boys enjoyed using the pool. Breakfast was delicious. We absolutely loved our stay here.
Stayed 1 night in May 2024
Response from Aaron L on 20 May 2024
Thank you for sharing all this wonderful feedback and have a great day!

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. Hotel was clean and comfortable. Good value for the price,
Stayed 1 night in May 2024
Response from Aaron L on 23 May 2024
Thank you for sharing all this feedback and have a great day!

8/10 Good

Vance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a excellent breakfast each morning Room was spacious and very well laid out
Stayed 2 nights in May 2024
Response from Aaron L on 20 May 2024
Thank you for sharing all this feedback and have a great day!

8/10 Good

Karon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy entrance—-driver can pull right up to it.
Stayed 2 nights in May 2024
Response from Aaron L on 20 May 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Aaron L on 18 May 2024
Thank you for responding to the survey and have a great day!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport
Stayed 3 nights in May 2024
Response from Aaron L on 17 May 2024
Thank you for sharing all this feedback and have a great day!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Aaron L on 16 May 2024
Thank you for responding to the survey and have a great day!

10/10 Excellent

Carlenia Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly.
Stayed 2 nights in May 2024
Response from Aaron L on 16 May 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lounge and outdoor area. I was disappointed that there was not hot coffee provided in the lobby. The staff were very nice. The breakfast was great.
Stayed 2 nights in May 2024
Response from Aaron L on 13 May 2024
Thank you for sharing all of this feedback and have a great day!

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, efficient staff member checked us in. Breakfast had great options. Very clean room that was decorated nicely.
Stayed 1 night in May 2024
Response from Aaron L on 13 May 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Emmet Osaze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the shuttle is there quickly
Stayed 1 night in Apr 2024
Response from Aaron L on 6 May 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Juan

Stayed 1 night in Apr 2024
Response from Aaron L on 23 May 2024
Thank you for responding to the survey and have a great day!

8/10 Good

Meghan

Stayed 1 night in Apr 2024
Response from Aaron L on 23 May 2024
Thank you for responding to the survey and have a great day!

10/10 Excellent

Becky Sue

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding!! Good selection and quality very satisfying.
Stayed 2 nights in Apr 2024
Response from Aaron L on 26 Apr 2024
Thank you for sharing all the wonderful feedback and have a great day!

8/10 Good

George

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Aaron L on 25 Apr 2024
Thank you for responding to the survey and have a great day!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room with two queen beds and a sofa. The hotel was very clean, and there was a really nice breakfast.
Stayed 2 nights in Apr 2024
Response from Aaron L on 19 Apr 2024
Thank you for sharing all of this wonderful feedback and have a great day!

4/10 Poor

Pam

This property was advertised as a park free for the week and now at checkin is $10.00 per night!
Stayed 1 night in Apr 2024
Response from Aaron L on 15 Apr 2024
Please share where you see that parking is free for an week with your stay! There is no such mention of this on any website. Only the night(s) of your stay is parking complimentary.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aaron L on 10 Apr 2024
Thank you for sharing this feedback and have a great day!

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service is excellent
Stayed 1 night in Apr 2024
Response from Aaron L on 7 Apr 2024
Thank you for sharing all this wonderful feedback and have a great day!

10/10 Excellent

ikeyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman and the young lady at the front desk was nice great customer service skills, friendly, welcoming
Stayed 1 night in Apr 2024
Response from Aaron L on 5 Apr 2024
Thank you for sharing this wonderful feedback and have a great day!

10/10 Excellent

Randy

Nice place
Stayed 1 night in Mar 2024
Response from Aaron L on 5 Apr 2024
Thank you for responding to the survey and have a great day!

8/10 Good

Mark, Marquette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aaron L on 1 Apr 2024
Thank you for responding to the survey and have a great day!

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aaron L on 1 Apr 2024
Thank you for responding to the survey and have a great day!

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in process was miserable. The staff were not happy to be employed. They do not offer airport shuttle like the booking said. They do offer it for a fee if you book from their website but not if you book through Expedia. The room smelled like urine really bad like someone pissed all over the room just before we got in there. Over all I would recommend looking somewhere else and not stay at this place.
Stayed 1 night in Mar 2024
Response from Aaron L on 26 Mar 2024
Your information seems a little misconstrued. I believe you are referring to extended parking, which is not included through any 3rd party website. This appears to be the reason behind the exaggerated negative feedback in other areas. I'm sorry that you did not read your iteniary thoroghly when booking. Best of luck when booking reservations in the future.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
George went above and beyond making sure I had a place to park my car when I found out the park n fly had no spaces available!!
Stayed 1 night in Mar 2024
Response from Aaron L on 26 Mar 2024
Thank you for sharing this amazing feedback about one of our staff members, and have a great day!

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Aaron L on 25 Mar 2024
Thank you for sharing this feedback and have a great day!

10/10 Excellent

Mohamed

Stayed 1 night in Mar 2024
Response from Aaron L on 25 Mar 2024
Thank you for responding to the survey and have a great day!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Aaron L on 25 Mar 2024
Thank you for sharing all this feedback and have a great day!

4/10 Poor

Earlene, Gladstone

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aaron L on 21 Mar 2024
Thank you for sharing all this feedback and have a great day!

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location near airport.
Stayed 1 night in Mar 2024
Response from Aaron L on 16 Mar 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely proportioned rooms. Excellent breakfast choices.
Stayed 1 night in Mar 2024
Response from Aaron L on 15 Mar 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Very convenient. 1/2 mile from the airport rental car return.
Stayed 1 night in Mar 2024
Response from Aaron L on 15 Mar 2024
Thank you for sharing all this feedback and have a great day!

4/10 Poor

Aaron

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff was friendly and breakfast decent. Didnt like the parking situation. Nowhere did it mention online you had to buy a special package for park and fly. They were then all sold out of those packages. They recommmended parking down the street. We just decided to park at the airport rather than deal with the shuttle. Could be more clear. Was the only reason we stayed at the hotel. Also- room was decent but had blood? on the wall.
Stayed 1 night in Mar 2024
Response from Aaron L on 11 Mar 2024
Thank you for sharing this feedback in regards to your recent stay at the Hyatt Place Milwaukee Airport. In regards to the parking situation please share where it mentions that extended parking is included with your stay. Only the night(s) of your stay is parking included with any standard reservation such as the one you booked. Also, the packages are not included on any 3rd party website, only through Hyatt directly. Again, thank you for sharing this feedback and have a better day.

2/10 Terrible

Mark

Stayed 1 night in Mar 2024
Response from Aaron L on 12 Mar 2024
We're sorry to hear that you did not have a good stay. Please share what the issue(s) were so we can act on correcting them immediately. Any feedback here would be greatly appreciated.

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Mar 2024
Response from Aaron L on 11 Mar 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Karie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly place to stay
Stayed 1 night in Mar 2024
Response from Aaron L on 11 Mar 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very friendly and helpful. Both of the courtesy shuttle drivers I encountered were very courteous, professional and prompt. I enjoyed my stay here at this hotel. Thank You!
Stayed 1 night in Mar 2024
Response from Aaron L on 6 Mar 2024
Thank you for sharing all this wonderful feedback and have a great day!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the staff!
Stayed 1 night in Mar 2024
Response from Aaron L on 6 Mar 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel will visit again. Good place to take my Adult Autistic Sons.
Stayed 1 night in Mar 2024
Response from Aaron L on 6 Mar 2024
Thank you for sharing all this feedback and have a great day!

2/10 Terrible

Gloria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was charged for food from their restaurant that I did not purchase. I tried to dispute it but they provided my card servicer with a receipt for a purchase I did not make. Either they accidentally put someone else's meal on my room or an employee got a free meal. I am very upset.
Stayed 1 night in Feb 2024
Response from Aaron L on 12 Mar 2024
We're sorry that you were incorrectly charged for someone else's food charge. We will look into this issue immediately.

4/10 Poor

John

Travelled with family, Business traveller
We stayed a friday and Saturday. On friday there was no parking. You had to park on the street and call the local police to get a permit for it. There was no hot water friday night.
Stayed 2 nights in Feb 2024
Response from Aaron L on 3 Mar 2024
I apologize the parking and hot water issues. Please contact the hotel directly to discuss these issues further.

10/10 Excellent

Jodi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great free breakfast
Stayed 1 night in Feb 2024
Response from Aaron L on 27 Feb 2024
Thank you for sharing all this feedback and have a great day!

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly and competent staff. Location near airport was a big plus
Stayed 1 night in Jan 2024
Response from Aaron L on 27 Feb 2024
Thank you for sharing all this feedback and have a great day!

8/10 Good

Mardea

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly & professional
Stayed 1 night in Feb 2024
Response from Aaron L on 27 Feb 2024
Thank you for sharing all this feedback and have a great day!