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Reviews of Hillside Villa Ohio

3 out of 5
Hillside Villa Ohio
5676 Township Rd. 362, Millersburg, OH

Reviews

9.8

Exceptional

Rating 10 - Excellent. 213 out of 244 reviews" "
Rating 8 - Good. 25 out of 244 reviews" "
Rating 6 - Okay. 4 out of 244 reviews" "
Rating 4 - Poor. 2 out of 244 reviews" "
Rating 2 - Terrible. 0 out of 244 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Been here before! This place is amazing. Loved the vibe..
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the nice views of the countryside.
Stayed 1 night in Mar 2024

4/10 Poor

Roy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The lack of any staff at all during our stay was disconcerting.
Stayed 1 night in Mar 2024
Response from Hillside Villa Staff on 18 Mar 2024
Hi Roy, thanks for taking the time to leave your feedback. You are correct, we do not have a receptionist sitting behind a desk all day anymore. We do have staff on site every day to clean the rooms and do laundry as needed and we (management) are more than happy to show up for anything a guest may need assistance with. I am sorry this was not satisfactory for you

6/10 Okay

ROBIN

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No breakfast no water even though it said bottle water on site was told there was cleaning services/housekeeping were no show walk ways were very icy hot tub was dirty. Bed was comfortable room was clean
Stayed 3 nights in Feb 2024
Response from Hillside Villa Staff on 29 Feb 2024
Hi Robin, I am sorry about your experience and appreciate you taking the time to leave us your feedback. I am sorry that breakfast or bottled water was advertised on a third party page. You are correct, we do not offer those. Thank you for bringing this to our attention.

8/10 Good

Phillips

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cute quiet place to stay in amish country. Close to shopping areas and restaurants.
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back! It was so clean and peaceful. Our room was beaitiful.
Stayed 1 night in Jan 2024

10/10 Excellent

lee

Stayed 1 night in Dec 2023

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hillside Inn was a very nice property. We have stayed in Amish Country many times and this was our first stay here. Our room was very nice. It was clean and comfortable. It was on the 2nd floor. I was very happy that it was. The Inn has 3 rooms on the first floor and I would have been very disappointed had I had one of them. The communal kitchen, living room, eating area etc is on the first floor. I would have been so uncomfortable having people right outside my room watching t.v. or using the kitchen. Again, thank goodness my room was on the 2nd floor. We enjoyed having use of the kitchen. We bought food from the local stores and used the oven to warm things up. Also we enjoyed being able to make coffee in the morning. The kitchen was very nice and clean however the only silverware available were grapefruit spoons which seemed odd considering it had so many other helpful things. All in all I would recommend staying here if you are staying on the 2nd floor. It is in a great location and was clean. We enjoyed our 2 night stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Douglas

Stayed 1 night in Oct 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was nice and clean with a great view on a side street on the edge of town. However, it claimed to be a Bed n breakfast which it might have been but IS NOT now. I feel I was misled and feel others have been misled too. Can’t get breakfast anywhere near this place on Sunday morning so I had to drive 30 miles to the next county to eat breakfast. Got an email just before staying there stating they didn’t have breakfast now. Honestly, don’t expect hands on service as this place is ran from a distance so wasn’t pleased about that either. Bottom line…nice place but misleading.
Stayed 1 night in Oct 2023
Response from Diana on 9 Oct 2023
I am sorry you felt you were misled, you are correct that we are not a bed and breakfast anymore and we are working hard to change that advertising everywhere and it is taking some time. Amish style restaurants are not open on Sunday so the closest food options on Sunday are the 3 fast food places within 5 minutes of us. Thanks for staying with us and for taking time to leave your feedback.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Wonderful house to stay!! Best view outback. Quiet!
Back view
Back view
Our room
Stayed 1 night in Oct 2023

8/10 Good

Meaghan

Liked: Cleanliness, amenities, property conditions & facilities
The property has a wraparound porch that has a stunning view of the countryside, and the ability to watch the sunrise from any room or the porch was fantastic. The room itself was spacious and clean, with the ability to enter from inside the Inn as well as exit through a porch-side door. Though it's not well-advertised, there is a large kitchen with just about everything you would need to cook a meal. Since many local restaurants close at 7, being able to use the kitchen is a great asset. The coffee station could use better signage about helping oneself, as some guests assumed I was an employee and complained to me about not brewing the coffee early enough when I made myself a pot in the morning (which was quite funny at the time as I was still in my PJs). There were a few things that could be improved: - The coffee was horrible (Folgers). Considering so many local roasters, the Inn could partner with a local roaster to provide coffee for guests. - There was a large hornet nest on the porch that preventing guests from leaving the backdoor in the morning. - The A/C unit was incredibly loud and woke me several times during the night when it kicked on. It was so loud that I could not hear the television over the sound. The A/C unit either should be repaired or replaced. - The doors to the rooms lock automatically when the door closes. Since there is no on-site staff, this could be a problem if someone forgets their key and their phone (if they have one) if they leave.
Stayed 3 nights in Oct 2023

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never met staff in person but check-in went smoothly, and when I called with a question, staff was very friendly. The room was spacious and the view was gorgeous. We sat outside at night and listened to farm animals in the distance. Exactly what we were looking for during our stay in Amish country.
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay at Hillside Inn! Nice size room & bathroom. Good carpeting. Bed was very comfortable! Big screenTV. Lobby was big & pretty. Nice sitting area inside & a big porch outside with rocking chairs to sit & enjoy the view. Plenty of parking. Quiet area. There is a big beautiful kitchen that you're allowed to use. Highly recommend staying here! 👍🙂
Stayed 1 night in Sep 2023

10/10 Excellent

Leza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Under new ownership and they’ve apparently made some changes. Beautiful room, everything was immaculately clean. High quality linens, great pillows. Great bathroom. A full kitchen and dining room you’re able to use to prepare your own food. They don’t serve breakfast but there’s lovely cafes minutes away in Berlin. Self check in, no staff on premises but it’s spotlessly cleaned every day. Free parking. Good wi-fi. Huge TV. Gorgeous views across fields of horses and farmland. Spacious balconies. Loved this place. Very highly recommended.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reply
Our stay was just for the one nite. We generally visit Berlin a couple of times a year. Was here this time to pick up fruit at Hillcrest Orchards. Enjoyed our stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel, Cary

Stayed 2 nights in Sep 2023

8/10 Good

Spencer

Stayed 1 night in Sep 2023

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Awesome location in country
Unable to use the closet for hanging up clothes as the mirror was seperated from the right bifold door and was dragging on the floor and wouldn't open. The jacuzzi tub faucet leaks and unable to turn off fully.
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Stayed 1 night in Aug 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
New owners as of yesterday. No one to greet us except the landscaping crew. They were fantastic and gave directions and recommendations for several restaurants! Found out there is NO breakfast and we paid for a Bed and Breakfast! Two other couples were also completely surprised about this fact!
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
The Hillside Inn was very nice. It looked like it has been newly remodeled and the room was very comfortable. Everyone at the Inn was very friendly and recommended some great places to eat.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
Beautiful views and room. Close to shopping and food.
Stayed 1 night in Jul 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful B&B, great room, great breakfast, friendly staff!
Stayed 1 night in Mar 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view of the rolling hills and fields with farm animals was beautiful! The atmosphere of the inn was heart warming and comfortable. The bed was so soft and made sleeping easy. We loved everything!
Stayed 2 nights in Jul 2023

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new and nice view
Stayed 1 night in Jun 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful getaway
We loved our stay. Was very quiet and peaceful. Enjoyed watching sunset on the porch every evening. Location was great, country views, but close to shopping and restaurants. Everything was clean. Breakfast was good with selection of hot food, fruit, pastries, juices, and coffee. Leona was so friendly and welcoming. Will definitely stay again if in the area.
Stayed 4 nights in Jun 2023

10/10 Excellent

Lynne

Stayed 1 night in Jun 2023

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is just beautiful and the room is beautiful and very nice lady that checked us in
Stayed 1 night in Jun 2023

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem!
The Inn was fabulous! The cleanest place I've ever stayed at. It was quiet and relaxing. The breakfasts were excellent. The staff was friendly and helpful. Would definitely recommend and plan on going back!
Stayed 2 nights in Jun 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Gregorio, California

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The inn was beautiful and has a gorgeous view! Super convenient for all area attractions. Breakfast was very nice. Service was superb. Very quiet and relaxing. Loved the porch with rocking chairs.
Stayed 2 nights in Jun 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful Inn, very peaceful, & enjoyable. Overall Excellent!!
Stayed 1 night in Jun 2023

10/10 Excellent

rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place!!!
Stayed 2 nights in May 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Our Suite was huge, extremely clean, comfortable and beautiful with the private porch and rocking chairs with view over the valley. EXCEPTIONAL service and homemade hot breakfast. Leona was absolutely amazing and the most precious perfect hostess. We wouldn’t stay anywhere else. And to learn the support a mission for women was the best thing to top off our stay!! Definitely beyond 5 Stars!!
Stayed 1 night in May 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and our room was clean and very comfortable. Loved the view from the room. Would stay there again.
Stayed 1 night in May 2023

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming. The room and view were beautiful!
Stayed 1 night in Apr 2023

10/10 Excellent

Ron, Ghent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved this place. So beautiful and clean. We will definitely be staying again.
Stayed 1 night in Apr 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Diane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Very clean and quiet. Staff was sweet and friendly.
Stayed 1 night in Mar 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service
It was beautiful! Room was very clean breakfast was wonderful! Will definitely go back!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023