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Reviews of Hotel San Michele

4 out of 5
Hotel San Michele
Via Col. Magistri, 65, Milazzo, ME

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 105 reviews" "
Rating 8 - Good. 40 out of 105 reviews" "
Rating 6 - Okay. 10 out of 105 reviews" "
Rating 4 - Poor. 5 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sirisha

Stayed 1 night in Mar 2024

10/10 Excellent

avraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel San Michele
surprising hotel in the middle of the neighborhood, great staff food and distance to harbor Excellent hotel to stay in.
Stayed 2 nights in Jun 2023
Response from Roberta on 26 Jul 2023
Dear Mr. Zarfati,Thank you for rewieving our hotel, we are glad you've enjoyed your stay and hope to have you as our guest again soon.Kindest regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Roberta on 22 Jul 2023
Dear Guest,Thank you for rewieving our hotel, we are glad you've enjoyed your stay and hope to have you as our guest again soon.Kindest regards,

6/10 Okay

Ilan

Liked: Cleanliness, staff & service
Good location, outstanding stuff at the reception very helpful and attending, I must mention especially Roberta & Francesco.
Stayed 1 night in Jun 2023
Response from Francesco and Roberta - F.O. on 18 Jun 2023
Dear Ilan,Thank you for rewieving our hotel, we are glad you've enjoyed your stay and hope to have you as our guest again soon.Kindest regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roberta checked us in and was excellent. She explained different sites to see, provided restaurant options and was very friendly. Thank you.
Stayed 1 night in May 2023
Response from Roberta - F.O. on 27 May 2023
Kind Mr. and Mrs. Haber,Thank you for your kind words.We are glad you enjoyed your stay in our Hotel and we hope to have you as our guest again in the future.Kindest regards,

10/10 Excellent

Michael

Great place at a good price!
We loved the location, the staff which was super helpful and the room itself which was clean and fully functional.
Stayed 1 night in May 2023
Response from Francesco and Roberta - F.O. on 12 May 2023
Kindest Mr. Dunkel,We are glad you enjoyed your stay in our Hotel and we hope to have you as our guest again in the future.Kindest regards

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 2 nights in Jul 2022
Response from Francesco - F.O. on 16 Jul 2022
Thank you very much for taking the time to review our hotel. Hope you will be staying with us again in the future.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Michele on 31 Aug 2019
Thank you for your review and for reserving in our Hotel. It was a pleasure meeting you! Good luck for everything. Best regards

8/10 Good

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly family hotel. Great breakfast! Have the lemon granita and brioche!! San Michele makes the best!!
Stayed 3 nights in Sep 2017
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the ferry port, and the staff were very helpful
Stayed 1 night in Jun 2017
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

10/10 Excellent

Mike, Thailand & Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great towels. Very quiet. Great staff, Mike at the Front Desk. In a quiet neighborhood but 3 streets from the water. Lobby very big with nice white Italian leather couches. Great for a night or two or three. Close to train station. Quick taxi to Milazzo city center. Coffee shop/bakery attached.
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Michele - Owner on 11 Oct 2018
Grazie infinite per aver scelto il San Michele Hotel di Milazzo E' stato un piacere averLa come ospite

6/10 Okay

Verified traveller

A few restaurants nearby.
Response from Michele - Owner on 11 Oct 2018
Grazie infinite per aver scelto il San Michele Hotel di Milazzo E' stato un piacere averLa come ospite

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

10/10 Excellent

G crew, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, wonderful customer service
Stayed only one night on our way to catch the ferry . Was extremely impressed by the friendly staff who went out of their way to ensure our stay was perfect., recommending great late night dining options for us. The hotel interior was spotless and nicely decorated. Would highly recommend'! ,!
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

4/10 Poor

phat teens

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not Happy
The Hotel Staff were not welcoming at all. The Breakfast was not sufficient. They served us a bread roll with jam, a croissant, juice and coffee. This was not satisfactory as the 4star hotel should have provided a buffet like all the other hotels. Also they forgot to make up our rooms one of the days. The hotel rooms air conditioning was controlled by the front desk. Very hot in the corridors and reception of the hotel. The only thing that was good were the rooms themselves. They were clean, large and comfy.
Response from Michele - Owner on 11 Oct 2018
Thank your your review. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the port, shops and restaurants. Lady at the front desk spoke English, everyone was friendly.
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

10/10 Excellent

Michael, Chichester.UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A one night stop over here on our way to Messina. Glad we stopped here as it was big enough to have some interesting sights in the Castle and onto the light house and a reasonable selection of restaurants.
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to ferret to Aeolian Islands
Very helpful staf. Parking extra but good because I went to the Aeolian Islands
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

10/10 Excellent

Roger, W Yorks, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient friendly hotel
Nice spacious twin room, handy for the port and for the bus from Messina.
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

10/10 Excellent

Rom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Michele - Owner on 11 Oct 2018
Grazie infinite per aver scelto il San Michele Hotel di Milazzo E' stato un piacere averLa come ospite

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

8/10 Good

Iain, Castledawson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for ferries to Eolian Islands
Overnight stopover en route to Stromboli. Only 5 mins walk to ferry terminal. Staff were very friendly and helpful, room was comfortable and quiet.
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

8/10 Good

Iain, Castledawson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Ferry to Eolian Islands.
5 min walk to the ferry terminal. comfortable quiet rooms, friendly helpful staff
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

10/10 Excellent

Anthony, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location good stay
We stayed 4 nights and had a great time. The location is very convenient and the room was large and comfortable. The owners and staff we friendly and helpful. The fact that they had underground packing was also great because we didn't use our car all the time and so we didn't have to worry about finding parking while we were wondering around.
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Rooms Ok but what makes this hotel better are the staff. The staff are more than helpful and nothing is ever a problem. Breakfast is included but basic. Secure parking is available at €15 per day.
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

10/10 Excellent

Rich, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, highly recommended!
We stayed at Hotel San Michele for two nights, and wouldn't hesitate to stay again. The hotel decor is to a high standard,and the rooms clean and very comfortable. It is in a good location, only a few minutes walk from the port, and very reasonably priced. The staff were friendly and helpful, and we were even given a lift to the train station on our departure. Highly recommended.
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

10/10 Excellent

Sue and Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Milazzo
We enjoyed our three night stay. We used it as a base for the island boat tour and our search for family. The hotel is perfect for American tourists. The rooms are larger than most European hotels. Having the bakery in the same building is a plus also. Carmelita and Michele Sophia were the perfect hosts and all the staff we interacted with were pleasant and helpful.
Response from Michele - Owner on 11 Oct 2018
Thank you very much for your review. It was a pleasure to have you as our guest. Best regards

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situé à proximité du port. Parfait pour les excursions vers les îles éoliennes. Bon petit déjeuner. Chambre confortable. Stationnement intérieur sécurisé. Très bon endroit pour un pied à terre à Milazzo
Stayed 2 nights in Sep 2023
Response from Roberta on 27 Sept 2023
Cher Monsieur Laflamme,Merci d'avoir reçu notre hôtel, nous sommes heureux que Vous ayez apprécié Votre séjour et nous espérons Vous compter à nouveau parmi nos invités à l'avenir.Meilleures salutations,

10/10 Excellent

Agostino

Stayed 1 night in Sep 2023
Response from Roberta on 5 Sept 2023
Gentile Sig. Cimino,La ringraziamo per aver recensito il nostro hotel.Siamo lieti che il Suo soggiorno sia stato piacevole e ci auguriamo che possa essere nuovamente nostro ospite in futuro.Cordiali saluti,

8/10 Good

Véronique

Liked: Cleanliness, staff & service
Personnel sympathique. Chambre spacieuse et propre . Bruit du moteur extérieur de la Clim toute la nuit très gênant pour dormir ( nous étions au Rdc)
Stayed 1 night in Aug 2023
Response from Roberta on 22 Aug 2023
Cher Monsieur Véronique,Merci d'avoir reçu notre hôtel, nous sommes heureux que vous ayez apprécié votre séjour.Nous sommes désolés pour le bruit qui vous a dérangé.Nous espérons vous revoir bientôt parmi nos invités.Meilleures salutations,

10/10 Excellent

Agata

Stayed 2 nights in Aug 2023
Response from Roberta on 7 Sept 2023
Gentile Sig.ra D'Amore,La ringraziamo per aver recensito il nostro hotel.Siamo lieti che il Suo soggiorno sia stato piacevole e ci auguriamo che possa essere nuovamente nostro ospite in futuro.Cordiali saluti,

6/10 Okay

HÅKAN

Nice hotell, will stayhere again.
Nice and conveniently located hotell. Reception information very good as was the breakfast.
Stayed 1 night in Apr 2023
Response from Francesco - F.O. on 3 May 2023
Dear Mr. Hakan,Thank you very much for reviewing our hotel.We are glad you enjoyed your stay in our Hotel and we are going to thank all of our staff. Regretfully you rated us 6 out of 10, could it possibly be a misunderstanding or is there anything you might want to address in our service? Please let us know so can always do our best to meet guests' expectations.Kindest regards,

10/10 Excellent

DUNKEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Francesco - F.O. on 3 May 2023
Kindest Mr. Dunkel,We are glad you enjoyed your stay in our Hotel and we hope to have you as our guest again in the future.Kindest regards,

8/10 Good

Agostino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buono, pulito e personale cortese
Stayed 1 night in Dec 2022
Response from Francesco - F.O. on 27 Jan 2023
Gentile Sig. Angilotta,La ringraziamo per aver recensito il nostro hotel.Siamo lieti che il Suo soggiorno sia stato piacevole e ci auguriamo che possa essere nuovamente nostro ospite in futuro.Cordiali saluti,

10/10 Excellent

giuseppe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima sistemazione per poi trasferirsi alle isole Eolie. Merita un vero plauso il personale per la sua disponibilità e gentilezza. Tra l'altro segnalo l'opportunità di lasciare l'auto nel garage fino al ritorno dalle isole ad un modico sovraprezzo: un vero valore aggiunto. Grazie
Stayed 2 nights in Sep 2022
Response from Francesco - F.O. on 10 Oct 2022
Gentile Sig. Giuseppe,La ringraziamo per aver recensito la nostra struttura.Siamo molto felici che sia rimasto soddisfatto dal Suo soggiorno e ci auguriamo che torni presto a trovarci.Cordiali saluti,

8/10 Good

Francesco

Stayed 2 nights in Sep 2022

8/10 Good

Franco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Ilaria - F.O. on 26 Sept 2022
Gentile Sig. Franco,La ringraziamo per aver recensito la nostra struttura.Ci auguriamo che torni presto a trovarci!

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentile e disponibile a fornire indicazioni e consigli. Ottima posizione, a due passi dal porto e dal centro di Milazzo con possibilità di muoversi a piedi. Colazione buona ma avremmo preferito maggiore varietà.
Stayed 1 night in Aug 2022
Response from Francesco - F.O. on 1 Sept 2022
Gentile Sig. Sergio,La ringraziamo per aver recensito la nostra struttura.Siamo felici che il Suo soggiorno sia stato piacevole e mi complimenterò con il nostro staff. In merito alla colazione in futuro espanderemo sicuramente la nostra offerta in modo da offrire una maggiore varietà ai nostri ospiti. Torni presto a trovarci! Cordiali saluti,

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel bien placé, pas loin du port. Calme, propre. Salle de bain ok mais douche vraiment petite
Stayed 1 night in Aug 2022
Response from Francesco - F.O. on 1 Sept 2022
Dear Ms. Stephanie,Thank you for reviewing our hotel.We are glad you enjoyed your stay, regarding the shower we would have gladly changed your room if pointed out to our staff. Wish you will be coming back to visit us again.Kindest regards,

10/10 Excellent

ROMANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Jul 2022
Response from Francesco - F.O. on 1 Aug 2022
Gentile Sig. Romano, La ringraziamo per aver recensito il nostro Hotel. Siamo molto contenti che siate rimasti soddisfatti del Vostro soggiorno e speriamo torniate presto a trovarci. Cordiali saluti, Francesco - F.O.

10/10 Excellent

Giulia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato
Il personale, sia quello della reception che quello della sala colazioni, è davvero gentile e disponibile. A causa di alcune intolleranze alimentari posso mangiare davvero poche cose ma loro sono riusciti comunque ad assicurare che potessi consumare la colazione. L’hotel è ben tenuto e le camere sono comode.
Stayed 1 night in Jul 2022
Response from Francesco - F.O. on 6 Jul 2022
La ringraziamo per la bella recensione e siamo molto contenti che la Sua esperienza presso la nostra struttura sia stata positiva, il nostro staff è felice di esserle stato d'aiuto. Torni presto a trovarci!

4/10 Poor

ANTONIO

Liked: Cleanliness, staff & service
La camera era piccolissima così pure il bagno e i sanitari. La doccia microscopica. In camera di respirava cattivo odore
Stayed 1 night in Jun 2022
Response from Francesco - F.O. on 19 Jun 2022
La ringraziamo per aver recensito il nostro Hotel e siamo desolati che la Sua esperienza presso la nostra struttura non sia stata pienamente positiva. Se ci avesse posto questa criticità durante il soggiorno il nostro staff avrebbe prontamente sistemato tutto. Ci auguriamo che in futuro possa tornare a trovarci in modo da lasciarle un ricordo migliore della Sua permanenza a Milazzo. Cordiali saluti,

10/10 Excellent

manuela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Francesco - F.O. on 14 Jun 2022
La ringraziamo per la splendida recensione e ci auguriamo di averla nuovamente come ospite in futuro! :)

10/10 Excellent

Giuseppe

Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020
Response from michele on 11 Aug 2020
Thank you

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un super vendredi 13. !!!
Hotel bien géré, avec garage, bien situé,Ce qui nous a permis de prendre l hydroglisseur pour Vulcano et Lipari sans reprendre la voiture ! Les hôteliers et le Personnel sont prévenants ,à l'écoute et aimables.Rue calme.
Stayed 2 nights in Sep 2019
Response from Michele on 24 Sept 2019
Thank you so much for reserving in our Hotel. It was a pleasure meeting you! Wish you good luck for everything.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
He reservado habitación para 3 (2 adultos y un nińo) y me han dado una cama matrimonial en la tuvimos q dormir todos. No me dio otra opción. Además me cobró el desayuno del nińo de todos los días cuando reservé como digo para tres en régimen alojamiento y desayuno. Son muy oportunistas. No quiso analizar el bono hotel y lo reservado previamente. No atiende a razones ni deja explicar.. Muy mala orientación al cliente. Abriré una reclamación cuando termine mis vacaciones.
Stayed 3 nights in Aug 2019
Response from Michele - Owner on 25 Aug 2019
Estimado cliente, Estamos muy decepcionados de que haya hecho un comentario anónimo, pero pudimos rastrear su reserva. Si no nos equivocamos Usted tuvo la reserva n. 1313101144 (Sr. David Martínez Santamaría). No reservó una habitación para tres (2 adultos y 1 niño) pero reservó una habitación doble para 2 personas porque, en el caso más afortunado, cometió un error o no quiso pagar una habitación triple (eso estaba disponible en el sitio y aquí también en el hotel). No solo llegaste después del horario regular de registro y el personal tuvo que atender tu llegada, sino que te dimos lo que pediste y esa noche no reclamaste nada aquí en la recepción. No solo no le cobramos por toallas adicionales, sino que solo le cobramos lo que el niño había consumido durante el desayuno. Si no es el Sr. Santamaría, le pedimos disculpas por cualquier inconveniente y esperamos que el invitado que escribe este comentario horrible y despreciativo tenga el coraje de hacernos saber con quién tenemos el placer de hablar. En espera de su amable respuesta, le enviamos nuestros más sinceros saludos. Dear Client, we are very disappointed you have made an anonymous comment, but we were able to track down your reservation. If we are not mistaken You had the reservation n. 1313101144 (Mr David Martinez Santamaria). You did not book a room for three (2 adults and 1 child) but you booked a double room for 2 persons because, in the luckyest of the ipothesis, you did a mistake or you did not want to pay for a triple room (that was available on site and here in the Hotel as well). Not only you arrived after the regular check in time and the personnell had to attend your arrival but we gave you what you orded and that night you did not claim for anything here at the reception. Not only we did not charge you for extra towels, but we only charged what the child had consumed d

8/10 Good

Vito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve soggiorno a Milazzo
L'albergo è situato una zona centrale e tranquilla. È molto pulito e confortevole. Ha tutto per un soggiorno tranquillo senza avere grosse pretese. Il prezzo per il mese di agosto è competitivo. Nel complesso molto buono.
Stayed 3 nights in Aug 2019
Response from Sig. Sofia - Titolare on 15 Aug 2019
Grazie infinite per aver scelto di soggiornare nel nostro Hotel. E' stato un piacere conoscerVi e Vi auguriamo ogni bene.