Exterior
Check availability

Reviews of Baymont by Wyndham Milan

2.5 out of 5
Baymont by Wyndham Milan
1230 Dexter St, US 23 & US 27 E, Milan, MI

Reviews

8.2

Very good

Rating 10 - Excellent. 365 out of 907 reviews" "
Rating 8 - Good. 323 out of 907 reviews" "
Rating 6 - Okay. 123 out of 907 reviews" "
Rating 4 - Poor. 61 out of 907 reviews" "
Rating 2 - Terrible. 35 out of 907 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and very good price!
Stayed 1 night in May 2024
Response from JH on 21 May 2024
Thank you for your feedback!

8/10 Good

Kyna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here 3 times now and only have had one problem which they were super sorry about. I plan on coming back again in April next yr
Stayed 2 nights in Apr 2024
Response from JH on 21 May 2024
Thank you for your feedback!

8/10 Good

thu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet town to take a walk, people are nice and friendly.
Stayed 3 nights in May 2024
Response from JH on 15 May 2024
Thank you for your feedback!

10/10 Excellent

Randel L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from JH on 15 May 2024
Thank you for your feedback!

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from JH on 15 May 2024
Thank you for your feedback!

2/10 Terrible

Haoyi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from JH on 15 May 2024
Thank you for your feedback!

10/10 Excellent

Xin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking is very quick and staff is very friendly. Room is clean and everything is good for us.
Stayed 1 night in May 2024
Response from JH on 15 May 2024
Thank you for your feedback!

2/10 Terrible

Walt, Pensacola

Stayed 1 night in May 2024

10/10 Excellent

Richard, Charlevoix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a reasonably priced hotel. Very comfortable room, and friendly staff.
Stayed 2 nights in Apr 2024
Response from JH on 30 Apr 2024
Thank you for your feedback!

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a very nice stay. The room was nice and breakfast was good,
Stayed 1 night in Apr 2024
Response from JH on 30 Apr 2024
Thank you for your feedback!

8/10 Good

Leslie, Waterford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from JH on 30 Apr 2024
Thank you for your feedback!

2/10 Terrible

stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced, dirty, access door stuck open unsafe
Stayed 1 night in Apr 2024
Response from JH on 16 Apr 2024
Thank you for your feedback

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were exceptionally accommodating and kind. It was a big dance comp weekend and the hotel was full. I felt bad for the staff there as they were running like crazy trying to keep up on things but we’re still kind and helpful. Would definitely stay again.
Stayed 2 nights in Apr 2024
Response from JH on 16 Apr 2024
Thank you for your feedback! We will share your comments with the staff.

6/10 Okay

Marisela

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Beds are clean and comfortable but floors are dirty. :( A good training to teach employees how to clean would solve this issue.
Stayed 4 nights in Apr 2024
Response from Jh on 16 Apr 2024
Thank you for your feedback!

10/10 Excellent

Trent

Stayed 1 night in Apr 2024
Response from JH on 15 May 2024
Thank you for your feedback!

8/10 Good

Raelyn's

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful.. but third floor smelled smell life multiple people were smoking Marijuana
Stayed 2 nights in Apr 2024
Response from JH on 12 Apr 2024
Thank you for your feedback!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from JH on 12 Apr 2024
Thank you for your feedback!

10/10 Excellent

Kurtt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stop for the night. Clean and easy check in.
Stayed 1 night in Apr 2024
Response from JH on 12 Apr 2024
Thank you for your feedback! I will be sharing your comments with the staff!

10/10 Excellent

Dion

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay at this hotel staff helped everything I needed and was very quiet and peaceful definitely recommend if staying in Michigan area
Stayed 2 nights in Apr 2024
Response from JH on 12 Apr 2024
Thank you for your feedback. I will be sharing your comments with the staff!

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was across from the boiler room with constant noise. The hotel was full so we could not change rooms. We were told that since the hotel was near the freeway it would be noisy in any room anyways.
Stayed 2 nights in Apr 2024
Response from JH on 12 Apr 2024
Thank you for your feedback!

6/10 Okay

Stefanie

Liked: Staff & service
Disliked: Property conditions & facilities
The renovations done look very cheap. The paint is a mess, paint splatter all over, tub was old and rusty, beds uncomfortable.
Stayed 1 night in Mar 2024
Response from JH on 3 Apr 2024
Thank you for your feedback!

8/10 Good

Felecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JH on 3 Apr 2024
Thank you for your feedback!

8/10 Good

Erin

Stayed 2 nights in Mar 2024
Response from Jh on 16 Apr 2024
Thank you!

10/10 Excellent

Emilie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here, very polite and helpful staff. Very clean and nice too. Quiet small town area perfect for a lowkey intimate stay
Stayed 4 nights in Mar 2024
Response from JH on 18 Mar 2024
I will definitely be sharing this with my team. Thank you for the feedback!!

4/10 Poor

Douglas

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from JH on 18 Mar 2024
Thank you for the feedback!

6/10 Okay

Alanea

Travelled with partner
The room was nice and spacious, it served as purpose but the bed was extremely uncomfortable.
Stayed 1 night in Dec 2023
Response from JH on 12 Mar 2024
Thank you for your feedback!

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right off the highway so it is convenient to get to Ann Arbor or Detroit. The rooms were great with no complaints. It had a smart tv. For breakfast, they had biscuits and gravy, waffles, sausage, cereal, and then some kind of eggs every day. The staff was kind. There is a couple of fast food options and gas stations right by the hotel. Overall, for the price, it was a good hotel.
Stayed 4 nights in Feb 2024
Response from jh on 1 Mar 2024
Thank you for your feedback! I will be sharing your comments with the staff,

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful. Everything in the room was amazing and better than I anticipated when I booked my room.
Stayed 1 night in Feb 2024
Response from JH on 20 Feb 2024
I am so happy you found everything satisfactory! I will be sharing your feedback with our staff! Thank you for your feedback!

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place clean friendly the pool could have been a little warmer Very comfortable beds.
Stayed 3 nights in Feb 2024
Response from JH on 20 Feb 2024
Thank you so much for your feedback!

10/10 Excellent

danita

Stayed 1 night in Feb 2024
Response from JH on 21 Mar 2024
Thank you for your feedback!

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
1night stay
I got to the hotel about 30 mins before check in. No problem at all the women at the front desk was very friendly and started my check in process. The room was clean and you can tell recently remodeled. We had the pool to ourselves. When we woke up we went down for the gotten out of breakfast, which included scrambled eggs, biscuits, and gravy and waffles, along with the assorted cold items, cereal, and pastries. Definitely worth the money and would stay again
Stayed 1 night in Feb 2024
Response from JH on 20 Feb 2024
Thank you so much! I will definitely be sharing your comments with our team!!

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JH on 20 Feb 2024
Thank you for your feedback!

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean. Would stay again!
Stayed 1 night in Feb 2024
Response from JH on 20 Feb 2024
Thank you for your feedback! I will definitely be sharing with the staff!

6/10 Okay

Eva

Stayed 1 night in Feb 2024
Response from Jh on 12 Feb 2024
Thank you for your feedback!

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service, room comfort
Disappointed
The outside entrance smelled like marijuana and was littered with cigarette butts. Service was ok, the elevator was filthy. The room was updated and new so we were able to stay. The freeway noise made it difficult to sleep, there were other annoying noises too. We will not be back
Stayed 1 night in Feb 2024
Response from JH on 5 Feb 2024
Thank you for your feedback

8/10 Good

Megan

Stayed 3 nights in Jan 2024
Response from JJ on 5 Feb 2024
Thank you for completing our online survey

2/10 Terrible

naveen

Disliked: Cleanliness, property conditions & facilities
Not very clean
Stayed 1 night in Jan 2024
Response from JH on 29 Jan 2024
Thank you for your feedback

4/10 Poor

Sherry, Jenison

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I liked the location and friendly staff. Room was clean and breakfast OK. But the smoke alarm in all the rooms went off at least six times during my stay. About 3 am I called Expedia, they called the front desk about a refund if I left and were told there was no manager on duty. In the morning the shower didn’t have hot water.
Stayed 1 night in Jan 2024
Response from JH on 26 Jan 2024
Thank you for your feedback! I would like to apologize for the smoke detectors and fire alarms going off during your stay. Unfortunately, even though we are smoke free facility there are guests who decide to smoke in the hotel anyway. When this happens the fire system does exactly what it should do and goes off. It will go off intermediately until it no longer detects smoke. This is not the fault of the hotel as the system is doing exactly what it should be doing to keep the guests and employees safe. We also go up to the room and let the guest know that they will have to leave the property. The hotel just installed all new water heaters so hot water should not have been an issue. I will have my Maintenace team check that room. Again, thank you for the feedback. We hope to see you again!

10/10 Excellent

BEEJAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
This is a good place to stay. Excellent service from Jackie, room is cleaned and everything working well as they should and they served Breakfast in the morning.
Stayed 2 nights in Jan 2024
Response from JH on 24 Jan 2024
Thank you for your feedback! I am pleased that you enjoyed your stay and found everything satisfactory! I hope if you are in town again you choose to stay with us.

10/10 Excellent

Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from JH on 21 Jan 2024
Thank you for your feedback!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from JH on 16 Jan 2024
Thank you for your feedback!

10/10 Excellent

Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from JH on 16 Jan 2024
Thank you for your feedback!

10/10 Excellent

Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from JH on 16 Jan 2024
Thank you for your feedback!

8/10 Good

Celia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was clean spacious quiet. Enough towels No coffee maker,
Stayed 2 nights in Dec 2023
Response from Jh on 5 Jan 2024
Thank you for your feedback!

10/10 Excellent

Brandie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Sep 2023
Response from JH on 19 Dec 2023
Thank you for your feedback!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Property could use updating
Stayed 1 night in Dec 2023
Response from JH on 18 Dec 2023
Thank you for your feedback!

10/10 Excellent

Jacob

Stayed 1 night in Dec 2023
Response from JH on 12 Dec 2023
Thank you!

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JH on 8 Dec 2023
Thank you!!

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
The stay was good. The room was clean and quiet.
Stayed 1 night in Nov 2023
Response from Jacque on 6 Dec 2023
Thank you for your feedback!!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better breakfast but nice play to stay..
Stayed 1 night in Nov 2023
Response from jh on 6 Dec 2023
Thank you for your feedback!!